Can't add media or see my server or options

Plex Media Server Desktops & Laptops
1

I was using plex for a few years with no problems. A few days ago I went to watch a movie and I got an error (network error 1001 I believe) and found that it was most likely a bad update (which it had updated a few days prior) and that the fix is to reinstall plex. I uninstalled and reinstalled and now my server doesn’t show up at all. On the computer when I go into plex it just says I don’t have any media but if i click to add some it takes me to the plex page and says to download the plex media server, which I already have. I’ve done the uninstall/reboot/reinstall thing probably 10 times as well as logging off and back on. I* even installed a previous version from July that worked fine but its the same. Any suggestions on how to fix this? If you could explain any steps like I am 5 it would be greatly appreciated.
I’m running Windows 10

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2

Are you using the same account as you used before?

There’s a procedure to reclaim your server if you got yourself locked out

3

Yes I am, I only have one plex account so no chance I logged into the wrong one.

4

It’ll be enough if you reset your account password, checking the option to sign-out all devices.
Try connecting to your server using its local IP address (e.g. http://127.0.0.1:32400/web if you’re on the same machine, http://[PMS IP address]:32400/web otherwise).
If the server has been signed out, this should still bring up the server’s settings and allow you to reclaim it (Settings > [Server Name] > General → Sign-In)

5

Not a clue what changed but after about the 100th reinstall it just loaded my server. It’s not wanting to play anything but at least its loading now lol

6

Same going on here. Despite using the server to open a window to Plex ~(Chrome) I cannot add my media. Every time it asks me to “Get Plex Media Server”. Frustrating!

7

Have you already checked the above steps?

  1. Double-check the browser is accessing your server through its local IP address (e.g. http://127.0.0.1:32400/web if you’re on the same machine or http://[PMS IP address]:32400/web otherwise).

  2. Do you get to see the server options in Settings? If you don’t, take a look at the procedure from above (“Why am I locked out of Server Settings and how do I get in?”)

8

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