The server is unreachable

[sa2000]

@Szajkop

I can run a wireshark on my windows pc to monitor the server (this is how ethernet works)
When i get to home i will try it. Last time i used to debug plex i got into some problems, because everything is encrypted and i got no usable/readable communication data

wireshark will prove if the event is coming from the pubsub server and Plex Media Server is not picking it up straightaway

I have actually found what might the problem here. I have found that we have transient deadlocks in Plex Media Server that hold up requests for up to 2 minutes leading to plex client apps timing out and I believe also the pubsub server events not being processed when they arrive.

we can prove it is the cause of the delayed pubsub server evetns with wireshark +corresponding logs

The forum threads posts where I investigated the issue that I have identified as transient deadlocks are

Cannot find Plex Server after upgrade (last working version 1.13.4.5271)

Thank you very much. The 1.13.8 log shows what looks like a deadlock with the first visible sign of the deadlock at 20:45:50. There is also evidence of transient lockouts that occurred before that To investigate deadlocks we need process dump captured during a deadlock as well as list of connections and the logs Could you try and capture the evidence from the latest beta. I do see you ran 1.13.9 earlier If the server access starts to fail but the plexmediaserver process remains running then …

and

Plex update 1.13.9.5439- Server unreachable

Thank you for sending me the logs. Very useful. Looks transient lockouts when PMS is communicating with the router - results in timeouts at the client end Same issue as unearthed with evidence from @audelair diagnosed as deadlock Cannot find Plex Server after upgrade (last working version 1.13.4.5271) - #14 by sa2000 It is a transient deadlock for 2 minutes but that is much more than the client apps timeouts of 15-30 seconds and also the deadlock repeats itself later The issue has already b…