Server Version#: 1.43.3.10896
I get an error that “the server is unreachable” when logging in to app.plex.tv. When attempting to connect directly to the server on its hostname, even from external, it works fine. Remote Access is also enabled and says the server is fully accessible outside my network.
Network settings are configured with a custom SSL certificate and secure connections are required. When accessing the server directly, I can see the certificate being used in the browser.
After working normally for weeks, and nothing being changed anywhere, I have just spent four hours after Plex decided not to ‘see’ my NAS. After stopping, starting, and reloading everything (including the so called smart TV service) the solution was in the TV Plex settings: Settings/Advanced and set to ALWAYS both Allow insecure Comms and Prefer… I also allowed the TV to login to my media server, and set the Plex list of IP addresses in the server (NAS) to include the whole of my network. It worked but frustrated as hell at having to do it - it might help.
