Hi, Changed to daily as stated and the issue did not happen for over 3 hours that I watched plex :).
Could you tell me if you are using a proxy ?
No proxy
vpn software?
Yes - Although was using ghostpath for over a year without any issue.
what security software do you use ?
Avast AV
Windows F/w
internet security ?
What do you mean just the two above?
what firewall rules do you have for Plex ?
Yes Plex DLNA & Plex Media Server both ticked as private and public.
Thanks
@antcull said:
Hi, Changed to daily as stated and the issue did not happen for over 3 hours that I watched plex :).
What was the interval set to before?
@antcull said:
Could you tell me if you are using a proxy ?
No proxywhat security software do you use ?
Avast AV
Windows F/winternet security ?
What do you mean just the two above?what firewall rules do you have for Plex ?
Yes Plex DLNA & Plex Media Server both ticked as private and public.
Could you make the following changes to the firewall
In Allowed Programs - please add PexScriptHost.exe which is in same folder as Plex Media Server.exe
Separately in Advanced Settings , Inbound Rules, setup an Inbound Port Rule as follows
Protocol: TCP
Local Port: 32400
Remote Port: Any
Remote IP: Any
Scope: All Profiles
Action: Allow
Restart the system after making the changes
Does Avast have any firewall type rules as well ? If it has please check and create rules.
If problem persist, get logs and screenshots of all the firewall and related AV settings
@antcull said:
vpn software?
Yes - Although was using ghostpath for over a year without any issue.
Lets wait and see the outcome with the firewall changes. If the timeouts still can be seen in the plex media server agent/plugin logs then would want to try running without the vpn application
Ok issue has still there although a lot less frequent.
In answer to your questions:
What was the interval set to before? - Whenever a change is detected
Could you make the following changes to the firewall? - Done I think. Already had a plex script host rule but added one again? Also done other changes.
Have restarted lets wait and see 
@antcull said:
Ok issue has still there although a lot less frequent.In answer to your questions:
What was the interval set to before? - Whenever a change is detected
The logs suggest you also had periodic library updates before
@antcull said:
Done I think. Already had a plex script host rule but added one again? Also done other changes.
you only mentioned Dlna server and media server. Remember program rules in the firewall have no ports specified and port rules in the firewall have no programs specified.
Any specific rule in avast ?
The frequency may have been 15 mins before.
The send debug to server is definetly selected on the TV but I can see the logs in the attached to this comment.
No firewall as part of Avast. Still happening around 21:50 tonight
@antcull said:
The frequency may have been 15 mins before.
The send debug to server is definetly selected on the TV but I can see the logs in the attached to this comment.
No firewall as part of Avast. Still happening around 21:50
At 21:44 there was a Refresh of the Kids TV Shows library
Oct 23, 2016 21:44:52.137 [0336] DEBUG - Request: [127.0.0.1:64578 (Loopback)] GET /library/sections/2/refresh (4 live) GZIP Signed-in Token (antcull)
Was this manually instigated through the Refresh button ?
How many media items were added since last refresh?
At the moment the database is optimized whenever we add what is deemed to be significant to warrant a database optimization. Unfortunately the database is locked out whilst it is optimizing and timeouts may arise
Was this manually instigated through the Refresh button ? No
How many media items were added since last refresh? No idea content is added automatically
Why would these issues only have started in the last few weeks? I have been running plex in the same way for over a year.
