There was an unexpected error (when clicking a series name)

Just updated and now I’m getting this message when I click on a Series:
There was an unexpected error
Please visit our forums if you continue to experience problems

Web Client version 3.99.2
Server Version 1.16.2.1321-ad17d5f9e

I get the same message if I try to play one of the videos in that series
Other series are unaffected

Update - restarting the Plex Server got rid of the error BUT I get a similar error if I try to play any of the videos: There was an unexpected error during playback. Please visit our forums if you continue to experience problems.

1 Like

Apple TV works fine and can play the video - its just the web client with the error

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getting the same error

“There was an unexpected error during playback. Please visit our forums if you continue to experience problems.”

PMS Version 1.16.5.1554 windows
PMP Version 3.104.2 windows

also a friend of me who is invited to my plex and is using
PMP Version 3.104.2 windows

on web browser plex.tv
firefox or chrome its working without problems.

same problem. updating did not help. any other thoughts?

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Same thing happened here.

Plex Media Server 1.18.0.1944-f2cae8d6b
Player 3.104.2

Restarting the Plex Server fixed it.

Was that after an update? It is always good practice to restart an app or restart the computer after any update. Glad it’s fixed.

Doesn’t the server program have to terminate and restart during the update?
It was after the update but the media files were new too.
No problems with older media files that I checked after the update though.

I just got this problem today on one series only. Weird, i’m on the latest version both server win 10 and player win 10. But it only happens when i click to play or when i want to open the season page. The show’s page works fine.

never mind, i reinstalled the app and all is good with the world :slight_smile:

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