"There was an unexpected error" when configuring tuner

[spazrobot]

Server Version#: Ubuntu Linux 1.24.2.4973
Player Version#: Plex Web 4.65.0
Tuner Make/Model: HDHomeRun Dual (HDHR3-US)
Guide/Lineup name: Los Angeles OTA
Using XMLTV?: no
Channel number/Name: n/a

This seems to be a repeatable bug for me.

In Plex Web I click the wrench icon up top. In the left nav under my server I go to “Manage/Live TV & DVR”.

I now see “Channel Sources” and below it is my HDHomeRun tuner with the number of channels scanned/enabled, IP, model, etc. In the top-right corner of this box is a small gear icon.

When I click that gear icon I get this error message 100% of the time:
“There was an unexpected error. Please visit our forums if you continue to experience problems”

So here I am! Any ideas?

I’ve kept the console open in a separate window to look for any errors. I’m not sure if this is helpful, but when I click the gear icon, no new text appears in the console.

[Martino]

Same problem here.
There is another topic with the same problem

"There was an unexpected error" when opening Device Settings in web player on plex.tv

Server Version#: 1.24.2.4973 Player Version#: 4.65.0 Tuner Make/Model: tvhProxy Guide/Lineup name: Using XMLTV?: No Channel number/Name: When trying to open device settings (the cog icon in the top right corner here) [image] the following is displayed: [image] This only happens when using the web player on plex.tv (version 4.65.0), and works as expected when accessing the bundled version (4.62.1) on the server.