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Plex Media Server NAS & Devices
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Installed Version PlexMediaServer-1.29.0.6209-9fa696df6-x86_64 for QNAP and now receive the following:
Link: ipaddress:32400/web

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<Response code="503" title="Maintenance" status="PMS is currently running startup maintenance tasks."/>

Tried to roll back versions to older package versions and still get the same error.

I tired ipaddress:32400/manage and receive the same error.

Mod Edit: Formatted text for visibility. @FordGuy61

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You probably had more information in that message about the server running update tasks. Let it run, with a QNAP it can take time

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Are you forgetting the /web part of the URL ?

-or-

Are you getting a message with a “503” status code and “Temporarily Unavailable”?

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The 503 message is a recent addition.

As it states, the Plex server is performing maintenance tasks.

This generally means updating the database schema, which is common with PMS updates.

The correct course of action is: Wait for the maintenance tasks to finish.

The length of time to perform the tasks varies based on the capabilities of the system, the size of the database, and the amount of changes that need to happen.

Based on other posts in the forum, it can take 5 minutes, 30 minutes, or 2 1/2 hours.

Interrupting the task and/or falling back to another version is not recommended. Doing so (a) basically starts the migration over, and (b) can cause database corruption, since the database is open for writing when the migration is forcefully interrupted.

Once the migration is complete, the 503 message will go away and you can login to the Plex server.

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I will leave it go… Plex Database is rather large… (15.6 Tb). So I made sure the latest patch was installed and will just leave it.

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<Response code="503" title="Maintenance" status="PMS is currently running startup maintenance tasks."/>

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AM still with the error:

As stated before… DB is approximately 15.6 TB. Is there anyway to check this?

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I really doubt your database is 15.6TB, that might be the size of your library. but your database shouldnt be more than a couple GB at most. The log files should provide information as the database gets updated

1 Like
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FYI, This has been more than 4 days now.

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There have been extreme reports of this taking several weeks. Perhaps @ChuckPa could provide some better insight.

1 Like
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As below, it has been 4 days now and still receiving the same error message. I am not forgetting the /web in the URL.

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Please confirm?

You are stating:

com.plexapp.plugins.library.db or com.plexapp.plugins.library.blobs.db is 15 TB ?

If so, How many media items are indexed ?

Lastly, what’s the CPU / QNAP model?

1 Like
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Hi ChuckPa… sorry for my ignorance, I am not sure where to find this?

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Number of items indexed == How much STUFF did you have PMS add?
(total number of movies, episodes, songs, and photots)

15TB sounds a lot like the size of the media itself and not the DB

I’m asking because if the physical database files are 15TB then this is a whole different animal to solve.

15TB is 15000 GB.

Getting a 1 GB SQL database (.db) takes about 700,000 files.

If we do the math: 700.000 * 15.000 = 10,500,000,000 files.
I don’t think you have that many files? :slight_smile:

The alternative is the DB has ballooned on its own.

This is also helpful to me if you have the PlexData shared folder already created

Screenshot from 2022-09-20 23-23-12
Screenshot from 2022-09-20 23-23-12920Ă—544 66.6 KB

A directory listing ( ls -la of Databases also works )

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Please do confirm?

15.6 TB in the Databases directory?

I can help you with this but it will involve a tool I’m developing.

I would like to be involved because a 15TB database file is unthinkable in the Plex world. I’m sure Engineering would very much like to learn about it (since it can’t be shared)

I’ve also asked Engineering for guidance on handling this.
Something isn’t right and they will know best how to proceed.
( I have a good idea but would like their confirmation/blessing )

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15.6 Tb 111592 Files / 10745 Folders

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image
This is what I see on Filestation…

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image

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image
image860Ă—581 45.4 KB

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Now that we see “PlexData”… Click it

Go into Plex Media Server → Plug-in Support → Databases , just as I did.

screenshot just as I did above please and attach