Thoughts on Plex recent development

Plex has been a pretty good experience for me but things just change randomly. One day this won’t work, another day that won’t work. Right now a 1080p h264 mkv with aac 5.1 audio refuses to play audio and video is 2x speed on Android TV unless I tell it to transcode. I use the Kodi add-on it works without transcode. Why the fragmentation? Why does a standard file with standard codecs not play when it used to?

And the annoying bugs that seem to be permanent:
Why are tv shows still playing 3 seconds of an episode and automatically going to the next?
Why do I still get the spinning circle of death and have to hit back and start the video again?

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