Tidal linked, shows in server, not in media players

[swanstevenson_gmail_com]

I just signed up for the Tidal/Plex premium package at $19.99 per month. Immediately, I was able to access Tidal through the Plex server. However, after numerous attempts, none of my media players (on Windows computers and a Roku) will show the Tidal server. Here is what I have done:

Re-linked Tidal and Plex
Re-started the Plex server, including the server computer it resides on
Uninstalled, then reinstalled and re-started all Media apps
Re-linked the Plex media app on Roku

I can’t find anything in the support articles to assist. Any ideas? Unless I can get the media players to work, this subscription will end at the end of the 30 day trial and I will be a most unhappy customer.

[OttoKerner]

see here https://support.plex.tv/articles/an-intro-to-tidal-with-plex/
for info which Plex clients do currently work with Tidal.
(More to come)

[swanstevenson_gmail_com]

Well, gee, it would have been nice to have this info on the signup page! Thanks for your reply. Wondering how much longer before my clients will work? I guess I’ll cancel unless there is a definite timeline. I would have thought that Roku and Windows clients would be important enough to support them from the get-go!