Titles Take Long Time to Start Playing

Plex Media Server Desktops & Laptops
1

Hey Guys -

Quick question, please…

I recently migrated my Plex Media Server installation from a Windows 10 to a Windows Server 2016 system because PMS was using too much CPU and it was on my primary workstation which I also use for work. The Windows 10 system stores all of the media which is now being accessed by the Windows Server 2016 PMS libraries through gigabit ethernet via a smart switch. I initially set the libraries up using mapped drives but plan to migrate to UNC paths soon.

Anyways, since the migration; it has taken drastically longer for media to start playback from any of my devices. The orange spinner lasts for 10 seconds on average where before I don’t think I even knew an orange spinner existed. I totally get that the media isn’t local anymore, but wouldn’t think the change would be that drastic with sych a good connection to it. The server PC does have a slightly lower CPU & RAM, but I don’t see a dip in resources on it when media starts playing. Finally, to note; there is little to no difference in startup for players that must transcode. In fact, ones that do can start a little faster I’ve noticed.

Any suggestions or potential fixes besides moving my media? The media is on a 12 disk pool so isn’t that easily done. I’ve looked through logs, but can’t see anything that sticks out.

Thanks!

Server Version#: 1.14.1.5488
Player Version#: Latest Web / Latest Roku Channel / Latest RasPlex / Latest Android Oreo / Latest iOS 12

2

I see a big difference from local drives to network drives, especially when the drive is idled down.

3

Thanks for the reply -

I wonder if Plex caches the media locally prior to streaming. That’s the only thing I can imagine taking so long. Considered drive being idle, but never content still in same place as it was when it worked fine.

Thanks

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