Love Plex. I have the PLEX on my QNAP server. Plex was updated in Feb 2017. I can view movies/shows through my browser on my computer. when we try on our Tivo Bolt, it would throw an error: “There was a problem playing this item”. Now, it was the same video in my browser that had no problems. When I did it on Tivo, it would do it in separate spots. I have a pretty strong wifi router that is 802.11ac so I feel it is not wifi. (BTW, my computer is on the wifi and had no problems viewing the movie. Thoughts on resolving this?
This is a Plex problem, I have the same experience. How do I get support from Plex?
Plex channels “there was a problem playing this item”
My half channels was working perfectly for half a day. All works on PC, Roku, smart tv, only Plex will not play channels. I have got most of them to work and as of today none are working. I have uninstalled, rebooted and reinstalled the Channels.
This is a very uncomfortable problem since I have placed my trust in Plex and migrated my household over to Plex.
Please, can Plex give more descriptive error messages. And PLEASE look at the problem. I only found complaints on the web and no solutions to this problem.
Techinally, my TIVO has an HDMI to the LG TV, but I do not think this is an HDCP or whatever it is called.
This sounds like a slight variant of this issue: forums.plex.tv/discussion/258809/tivo-roamio-issue#latest
And this issue: forums.plex.tv/discussion/258420/plex-1-4-1-server-crashing-on-tivo-client-when-transcoding#latest
So just add it to the list of Tivo issues with Plex.
We got the latest Tivo version. 20.7.1. Still no luck. I have the latest Plex version too…Version 1.4.4.3495. But it keeps on breaking at different times. Sort of annoying paying for the Plex Pass and not to hear anything.
