Top Gear Specials Won't Show Up

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.16.1.1291

Hi,

Does anyone else have issues with getting Top Gear Specials to show up?

I have my folder structured as:

TV Shows/Top Gear/ Season 0/Top Gear S00E68
(This should be the patagonia special pt 1 based off of TheTVDB)

Other naming options I have tried:

TV Shows/Top Gear (2002) / Season 0/Top Gear S00E68
TV Shows/Top Gear (2002) / Season 0/Top Gear (2002) S00E68
TV Shows/Top Gear/ Season 0/Top Gear.S00E68
TV Shows/Top Gear/ Season 0/Top-Gear-S00E68

All of these options do not work, the ‘normal’ seasons do however work such as :

TV Shows/Top Gear/ Season 1/Top Gear S01E01

I have also tried clearing cache, and doing the ‘plex dance’. All of these options do not work for me either. Sonarr also will not pick up these specials but picks up the normal episodes as well, so I am not sure where the issue is. If anyone is able to successfully name the Top Gear specials I would love to know.

2

dunno if it helps, but I have mine named liked this:

Top Gear
-- Specials
---- Top Gear - s00e82 - From A-Z Part 1.mp4
---- Top Gear - s00e83 - From A-Z Part 2.mp4
3

I tried your exact same naming scheme and it would not pick it up. Thanks for you input though.

4

Once scanned, any media renamed while in a Plex-monitored area will not be redetected.

You must “dance” it. (move out, scan, empty trash, clean bundles, move back, scan)

[chuck@lizum Top Gear.278]$ ls -la
total 128
drwxr-xr-x 16 chuck chuck 4096 May 23  2018 ./
drwxrwxrwx 40 chuck chuck 4096 Jun  3 00:37 ../
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 01/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 04/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 05/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 07/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 08/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 09/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 10/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 12/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 14/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 18/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 19/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 20/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 21/
drwxr-xr-x  2 chuck chuck 4096 May 23  2018 Season 22/
[chuck@lizum Top Gear.279]$ ls -1 *22
Top Gear.S22E01.Race Across St. Petersburg.mkv
Top Gear.S22E02.Australian Road Trip.mkv
Top Gear.S22E02.Australian Road Trip.ts
Top Gear.S22E03.Homemade Ambulance.mkv
Top Gear.S22E04.M3 vs. i8.mkv
Top Gear.S22E05.History of Peugeot.mkv
Top Gear.S22E06.Lexus RC F Coupe.mkv
[chuck@lizum Top Gear.280]$

In my usage, . is the delimiter between Name-Episode-Title

Edit: Specials go in a Season 0 or Specials directory/folder.

5

Thanks for the input, based on your instructions what I did was:

  1. Made new folder “temp”
  2. Moved my top gear data into “temp” and out of “Top Gear”
  3. Deleted Top Gear Folder
  4. Re-Scanned, emptied trash, clean bundles
  5. Created a new “Top Gear” folder and moved back my data from temp
  6. Re-Scanned

I still have the same issue that the normal seasons come up, but specials do not. Please let me know if this is not what you meant or anything else I should try.

6

May I have the logs please? settings - server - troubleshooting - download logs

7

Plex Media Server Logs_2019-07-15_17-49-51.zip (3.2 MB) Top%20Gear

I attached my logs as well as my current naming structure

8

You are showing me /mnt

Your logs are showing

Jul 15, 2019 17:41:36.081 [0x14c456ce9740] DEBUG - Directory had 1 files, database had 0 files, can't skip.
Jul 15, 2019 17:41:36.090 [0x14c456ce9740] DEBUG -       * Scanning Top Gear Season 1 Episode 1
Jul 15, 2019 17:41:36.090 [0x14c456ce9740] DEBUG - Looking for path match for [/data/TV Shows/Top Gear/Season 1/Top Gear - 1x01 -.mkv]
Jul 15, 2019 17:41:36.092 [0x14c456ce9740] DEBUG - Checking by hash to see if we can find a match with 6d213ae545deb6b62b282d400def2c3c05d19ff6 (display offset: 0, not part -1)
Jul 15, 2019 17:41:36.092 [0x14c456ce9740] DEBUG - We found a hash match for [/data/TV Shows/Top Gear/Season 1/Top Gear - 1x01 -.mkv] which was [/data/TV Shows/Temp/Season 1/Top Gear - 1x01 -.mkv].
Jul 15, 2019 17:41:36.093 [0x14c456ce9740] INFO - Part rename detected [/data/TV Shows/Temp/Season 1/Top Gear - 1x01 -.mkv] was renamed [/data/TV Shows/Top Gear/Season 1/Top Gear - 1x01 -.mkv]
Jul 15, 2019 17:41:36.096 [0x14c456ce9740] DEBUG - Updating media item 57366, size=363976303, metadata_item_id=41693
Jul 15, 2019 17:41:36.099 [0x14c456ce9740] DEBUG - Updating part with ID=61704 [/data/TV Shows/Temp/Season 1/Top Gear - 1x01 -.mkv]
Jul 15, 2019 17:41:36.099 [0x14c456ce9740] DEBUG - Hint show didn't match ('Top Gear' != 'Temp') for DB media item 57366
Jul 15, 2019 17:41:36.100 [0x14c456ce9740] DEBUG - Checking descendants of Top Gear
Jul 15, 2019 17:41:36.101 [0x14c456ce9740] DEBUG -  -> Searching down into Top Gear/Specials
Jul 15, 2019 17:41:36.101 [0x14c456ce9740] DEBUG - Checking descendants of Top Gear/Specials
Jul 15, 2019 17:41:36.102 [0x14c456ce9740] DEBUG -  -> Searching down into Top Gear/Season 1
Jul 15, 2019 17:41:36.102 [0x14c456ce9740] DEBUG - Checking descendants of Top Gear/Season 1
Jul 15, 2019 17:41:36.103 [0x14c456ce9740] DEBUG - Creating show 'Top Gear'
Jul 15, 2019 17:41:36.103 [0x14c456ce9740] DEBUG - Downloading document http://127.0.0.1:32400/library/changestamp
Jul 15, 2019 17:41:36.103 [0x14c456ce9740] DEBUG - HTTP requesting GET http://127.0.0.1:32400/library/changestamp

and

Jul 15, 2019 17:41:38.480 [0x14c456ce9740] DEBUG - Deleting directory [Temp/Specials] (2048)
Jul 15, 2019 17:41:38.482 [0x14c456ce9740] DEBUG - Deleting directory [Temp/Season 1] (2049)
Jul 15, 2019 17:41:38.507 [0x14c456ce9740] DEBUG - Updating directory 'Temp' (ID 2047) to time 2019-07-15 17:41:30.
Jul 15, 2019 17:41:38.515 [0x14c456ce9740] DEBUG - Updating directory 'Top Gear' (ID 2050) to time 2019-07-15 17:41:30.
Jul 15, 2019 17:41:38.519 [0x14c456ce9740] DEBUG - Updating directory 'Top Gear/Season 1' (ID 2052) to time 2019-07-15 16:53:05.
Jul 15, 2019 17:41:38.523 [0x14c456ce9740] DEBUG - Updating directory 'Top Gear/Specials' (ID 2051) to time 2019-07-15 17:29:18.
Jul 15, 2019 17:41:38.548 [0x14c44ca03700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/metadata/notify/create?librarySectionID=2&ids=41694,41695,41696&types=2,3,4
Jul 15, 2019 17:41:38.550 [0x14c44ca03700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/metadata/notify/create?librarySectionID=2&ids=41694,41695,41696&types=2,3,4

Are you certain it was moved to an unmonitored area?

9

Sorry, I did not do that the first time. It was still in a monitored area. I will try again with a folder outside of the TV Show folder and get back to you.

10

Okay I moved it into an unmonitored share and repeated the steps before and still only season 1 shows up for me.

11

Your naming structure mimmicks this?

tv2/Star Trek Enterprise/Season 00:
Star Trek Enterprise - S00E101 - Admiral Forrest Takes Centre Stage.mkv
Star Trek Enterprise - S00E102 - Cast Impressions.mkv
Star Trek Enterprise - S00E103 - Celebrating Star Trek.mkv
Star Trek Enterprise - S00E104 - Creating Enterprise.mkv
Star Trek Enterprise - S00E105 - Enterprise Outtakes.mkv
Star Trek Enterprise - S00E106 - Enterprise Secrets.mkv
Star Trek Enterprise - S00E107 - Inside Shuttlepod One.mkv
Star Trek Enterprise - S00E108 - NX-01 File 01.mkv
Star Trek Enterprise - S00E109 - NX-01 File 02.mkv
Star Trek Enterprise - S00E110 - NX-01 File 03.mkv

E1xx = Season 1 specials
E2xx = Season 2 specials

12

So I am going off of this,

https://www.thetvdb.com/series/top-gear/seasons/0

I don’t know if the specials are from a specific season so I do not know how I would name it like the way you described.

13

Season 0 naming , particularly Episode number assignment is entirely your preference.
I used 3-digit notation because each season had specials. It was logical to me for the lead digit to signify the season it is from

14

Okay I see, yeah so I think my naming:

TV Shows/Top Gear/ Season 0/Top Gear S00E68

Should be okay. Maybe I will try to make a plex test sever to see if its an issue specific to my server later.

15

TV Shows/Top Gear/Season 0/Top Gear - S00E68 - Optional Title here.ext

Is textbook perfect.

16

This worked! For some reason I think that the title/extension is not optional (maybe specifically for specials)?

For future reference I tried a variety of naming and the follow did not work for me:

Top Gear - S00E68
Top Gear - S00E68 - Patagonia Special (1)

The one that did work:

Top Gear - S00E68 - Patagonia Special (1).mkv

Thank you so much for your help Chuck! I spent way too long trying to figure this one out and your help is very much appreciated.

17

I use FileBot for all my naming needs. It even finds and names the specials.

IMHO, it is a requirement for anyone curating media regardless the media system. Everything is verified, named, and then moved into perfect position, creating new and deleting old empties as it does.

My naming rule is very simple:

/nas/tv/{n}/Season {s.pad(2)}/{n} - {s00e00} - {t}
18

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