Trailers is unavailable. Try again later.

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1

I have installed python, installed pms, set up library, made sure port is 32400, made sure ports are forwarded (even tried turning firewalls off). The ip of my mac is 192.168.0.3, I have set this as manual dns on the apple tv network settings. I am using sudo to run plexconnect, and it seems to be trying to intercept trailers when I click on it on my apple tv. I see the following in the terminal:

 

 

04:39:21 PlexConnect: started: 04:39:21
04:39:21 PlexConnect: ***
04:39:21 PlexConnect: PlexConnect
04:39:21 PlexConnect: Press CTRL-C to shut down.
04:39:21 PlexConnect: ***
04:39:21 PlexConnect: IP_self: 192.168.0.3
04:39:21 PlexConnect: started: 04:39:21
04:39:21 DNSServer: started: 04:39:21
04:39:21 DNSServer: ***
04:39:21 DNSServer: Starting up.
04:39:21 DNSServer: intercept trailers.apple.com: 192.168.0.3
04:39:21 DNSServer: forward other to higher level DNS: 8.8.8.8
04:39:21 DNSServer: ***
04:39:22 WebServer: started: 04:39:22
04:39:22 WebServer: ***
04:39:22 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
04:39:22 WebServer: ***
04:39:22 PlexGDM: ***
04:39:22 PlexGDM: looking up Plex Media Server
04:39:22 PlexGDM: ***
04:39:23 PlexGDM: servers discovered: 1
04:39:23 XMLConverter: PlexGDM - PMS: 192.168.0.3:32400
04:39:23 DNSServer: DNS request received!
04:39:23 DNSServer: Source: ('192.168.0.2', 57311)
04:39:23 DNSServer: Domain: www.apple.com
04:39:23 DNSServer: ***forward request
04:39:23 DNSServer: -> DNS response from higher level
04:39:23 DNSServer: DNS request received!
04:39:23 DNSServer: Source: ('192.168.0.2', 55248)
04:39:23 DNSServer: Domain: trailers.apple.com
04:39:23 DNSServer: ***intercept request
04:39:23 DNSServer: -> DNS response: 192.168.0.3
04:39:45 DNSServer: DNS request received!
04:39:45 DNSServer: Source: ('192.168.0.2', 56438)
04:39:45 DNSServer: Domain: p41-buy.itunes.apple.com.akadns.net
04:39:45 DNSServer: ***forward request
04:39:45 DNSServer: -> DNS response from higher level
04:39:46 DNSServer: DNS request received!
04:39:46 DNSServer: Source: ('192.168.0.2', 54075)
04:39:46 DNSServer: Domain: EVIntl-ocsp.verisign.com
04:39:46 DNSServer: ***forward request
04:39:46 DNSServer: -> DNS response from higher level
04:39:46 DNSServer: DNS request received!
04:39:46 DNSServer: Source: ('192.168.0.2', 65509)
04:39:46 DNSServer: Domain: EVSecure-ocsp.verisign.com
04:39:46 DNSServer: ***forward request
04:39:46 DNSServer: -> DNS response from higher level
 
After the very last line, shortly following "Trailers is unavailable. Try again later." pops up on the apple tv. What am I doing wrong, I have atv firmware 5.3, I have latest plex media server, I have what I assume is the latest version of plexconnect (I got it from here: https://github.com/iBaa/PlexConnect).
 
I appreciate any help given.
2

Please provide the info requested in the sticky on how to report an error.

3

...or try to reboot your aTV. Sometimes it just keeps the known IP Addr cached.

4

I already tried rebooting apple tv, no luck. I have also tried rebooting my macbook.

I am using the latest mac osx mountain lion, latest plex, latest plexconnect, apple tv 5.3 firmware, installed the correct python version in case the python in macs terminal is not supported. nothing happens when i go to trailers other than what I have described. I have also tried using python launcher instead of terminal, but that does not work at all.

5


Please provide the info requested in the sticky on how to report an error.


Also "latest" is not a version number and especially unhelpful with Plex when there are different releases for different users and it is specifically called out in the 'how to report an issue' sticky to not use this.
6

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