Trailers loading or unavailable

Heya!

 

1. Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software)

    - Apple TV3  5.3

2. The DNS server set on the ATV (found under the ATV settings > general > network > DNS):

   - 192.168.0.107 (computer running plexconnect and plex media server)

3. The device and operating system (including version number) that PlexConnect is installed on:

   - Windows 8 Pro 64-bit

4. The local IP address of the device that PlexConnect is installed on

   - 192.168.0.107

5. The device and operating system (including version number) that the Plex media server (PMS) is installed on:

   - Windows 8 Pro 64-bit

6. The Plex media server (PMS) version number you are running (**do not put 'latest'**)

   - 0.9.7.28-f80a4a2

7. The local IP address of the device that the Plex media server (PMS) is installed on

 - 192.168.0.107

8. The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one.

  - PlexConnect iBaa version 2013-06-28 22:00 GM T+1 (about 15 minutes from when I wrote this post)

9. The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)

[PlexConnect]
port_pms = 32400
enable_plexgdm = True
ip_dnsmaster = 109.123.111.024
ip_webserver = 192.168.0.107
loglevel = High
enable_dnsserver = True
ip_pms = 192.168.0.107
port_webserver = 82
 
 
10. detailed description of the issue
When I try to access trailers it either loads for a long time and gives me "trailers is not available" or it gives me that directly. I have tried to port forward in the router with all the ports stated in the github guide, I have tried giving access through windows firewall for python, bonjour and pms. I have tried giving access to inbound traffic with all the ports (both udp and tcp). I've tried disabling firewalls in both router and in windows with no success (if I disable the firewall in windows it gives "trailers is not available" directly). In the python plexconnect window it states that it's intercepting but nothing else happens.
 
Here's my log with loglevel set to High:
 
22:14:18 PlexConnect: started: 22:14:18
22:14:18 PlexConnect: ***
22:14:18 PlexConnect: PlexConnect
22:14:18 PlexConnect: Press ENTER to shut down.
22:14:18 PlexConnect: ***
22:14:18 PlexConnect: IP_self: 192.168.0.107
22:14:18 PlexConnect: started: 22:14:18
22:14:18 Settings: getsetting enable_dnsserver=True
22:14:18 DNSServer: started: 22:14:18
22:14:18 Settings: getsetting ip_dnsmaster=109.123.111.024
22:14:18 DNSServer: ***
22:14:18 DNSServer: Starting up.
22:14:18 DNSServer: intercept trailers.apple.com: 192.168.0.107
22:14:18 DNSServer: forward other to higher level DNS: 109.123.111.024
22:14:18 DNSServer: ***
22:14:18 WebServer: started: 22:14:18
22:14:18 Settings: getsetting ip_webserver=192.168.0.107
22:14:18 Settings: getsetting port_webserver=82
22:14:18 WebServer: ***
22:14:18 WebServer: WebServer: Serving HTTP on 192.168.0.107 port 82.
22:14:18 WebServer: ***
22:14:18 ATVSettings: init class CATVSettings
22:14:18 ATVSettings: load settings
22:14:18 Settings: getsetting enable_plexgdm=True
22:14:18 PlexGDM: ***
22:14:18 PlexGDM: looking up Plex Media Server
22:14:18 PlexGDM: ***
22:14:18 PlexGDM: Sending discovery message: M-SEARCH * HTTP/1.0
22:14:18 PlexGDM: Received data from ('192.168.0.107', 32414)
22:14:18 PlexGDM: Data received:
 HTTP/1.0 200 OK
 
Content-Type: plex/media-server
 
Resource-Identifier: f1a3ab369865fa3b4ee0ad0347df2753af1f311f
 
Name: PB
 
Port: 32400
 
Updated-At: 1372450176
 
Version: 0.9.7.28-f80a4a2
 
 
 
 
22:14:20 PlexGDM: servers discovered: 1
22:14:20 PlexGDM: PB 192.168.0.107:32400
22:14:20 XMLConverter: PlexGDM - PMS: 192.168.0.107:32400
22:14:22 DNSServer: DNS request received!
22:14:22 DNSServer: Source: ('192.168.0.103', 56797)
22:14:22 DNSServer: Domain: trailers.apple.com
22:14:22 DNSServer: ***intercept request
22:14:22 DNSServer: -> DNS response: 192.168.0.107
 
 
Thanks in advance people!

 

ip_webserver = 192.168.0.107  usually works better from my experience with people on W8 as ip_webserver=0.0.0.0 (in case your ip changes it will follow otherwise it will hardbind to 192.168.0.107

the biggest thing is this though port_webserver = 82 that needs to be port 80.  If you have something else running on port 80 you will need to change that app to use something else.  (there are ways around this but it's a bit of a cluster from what I hear)

Yeah leave the web server as is.

If you have a current web server on port 80 you also have the option of disabling the PlexConnect one, and configuring a virtual host and reverse proxy on IIS/Apache.

Thanks guys!

Worked with putting ip_webserver to 0.0.0.0 and the port to 80. Had to change some stuff in IIS but now everything works as it should! :)

Thanks again!

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