Trailers not available

Hi there nedd help. Newbie on PlexConnect, freslhy installed and running but the classic issue, as seen here on the forum, “trailers not available” is happening with me.

ATV model 2 firmware version 7.2(7512)

DNS server set on the ATV : 192.168.1.15

Local IP address of the device that PlexConnect is installed on:** 192.168.1.15**

Device and operating system (including version number) that PlexConnect is installed on: Dell Desktop PC running Windows 10

Device and operating system (including version number) that the Plex media server (PMS) is installed on: same as Above

Plex media server (PMS) version number you are running (do not put ‘latest’): 0.9.12.19.1537-f38ac80

Local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.15

PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup or a fork. **version 0.5-dev-101215 downloaded on january 10th 2016 **

Contents of your ‘Settings.cfg’ file (this is created at first clean shutdown of PlexConnect, using CTR+c)

[PlexConnect]
enable_plexgdm = True
ip_pms = 192.168.178.10
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
allow_gzip_atv = False
allow_gzip_pmslocal = False
allow_gzip_pmsremote = True
loglevel = Normal
logpath = .

A detailed description of the issue (the clearer you can make this the better): **Just installed PlexConnect following the standard procedures, but when I try to run the "trailers" app on ATV the message trailers not available show up.**

Ensure you post your 'PlexConnect.log'  - http://pastebin.com/weMBtwrk

A couple of ideas: firewall? certificates? certs installed on aTV?
…the DNS portion seems to work fine. :smiley:

@baa said:
A couple of ideas: firewall? certificates? certs installed on aTV?
…the DNS portion seems to work fine. :smiley:

What should I look on my firewall? On windows?

The certificates are on the PlexConnect certificate folder.

I used the standard certificate url on atv.

Thanks!

Firewall - yes, windows firewall. It needs to allow python/PlexConnect to be reached.
Certificates - just to make sure, you “installed” your custom certs to aTV, right?