Accessing Trailers for TV and Movies

[manderso]

• Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software): ATV 3, 6.1.1

• The DNS server set on the ATV (found under the ATV settings > general > network > DNS):10.0.1.125

• The local IP address of the device that PlexConnect is installed on:10.0.1.125

• The device and operating system (including version number) that PlexConnect is installed on:Windows 8.1

• The device and operating system (including version number) that the Plex media server (PMS) is installed on:Windows 8.1

• The Plex media server (PMS) version number you are running (do not put 'latest'):0.9.9.7

• The local IP address of the device that the Plex media server (PMS) is installed on:10.0.1.125

• The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup e.g. Plexify or a fork.0.3.1+

• The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c)

• [PlexConnect]
  enable_plexgdm = True
  ip_pms = 192.168.178.10
  port_pms = 32400
  enable_dnsserver = True
  port_dnsserver = 53
  ip_dnsmaster = 8.8.8.8
  prevent_atv_update = True
  enable_plexconnect_autodetect = True
  ip_plexconnect = 0.0.0.0
  hosttointercept = trailers.apple.com
  port_webserver = 80
  enable_webserver_ssl = True
  port_ssl = 443
  certfile = C:\PConnect\PlexConnect-master\assets\certificates railers.pem
  loglevel = High
  logpath = .
   

• Detail on the media file if it is an issue related to playing a media file - I choose Movies or Television, and it goes to the screen to display whatever content I might have in either collection, and "Accessing Trailers" sits there, I've left it at least 10 minutes. I installed the cert using iPhone Configuration Utility.The Plex library, prior to selecting Movies or Television, shows my library scrolling past, so I guess it sees it, but cannot display it for some reason...Log is below.  Also, all outgoing & incoming ports are open in the windows firewall, and python is allowed. Any help would be appreciated.

• c:\PConnect\PlexConnect-master>PlexConnect.py
  16:20:32 PlexConnect: ***
  16:20:32 PlexConnect: PlexConnect
  16:20:32 PlexConnect: Press CTRL-C to shut down.
  16:20:32 PlexConnect: ***
  16:20:32 PlexConnect: started: 16:20:32
  16:20:32 PlexConnect: Version: 0.3.1+
  16:20:32 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:18) [MSC v.1500
   32 bit (Intel)]
  16:20:32 PlexConnect: Host OS: win32
  16:20:32 PlexConnect: IP_self: 10.0.1.125
  16:20:32 DNSServer: started: 16:20:32
  16:20:32 DNSServer: ***
  16:20:32 DNSServer: DNSServer: Serving DNS on 10.0.1.125 port 53.
  16:20:32 DNSServer: intercept: ['trailers.apple.com'] => 10.0.1.125
  16:20:32 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld
  .apple.com.edgesuite.net'] => 127.0.0.1
  16:20:32 DNSServer: forward other to higher level DNS: 8.8.8.8
  16:20:32 DNSServer: ***
  16:20:33 WebServer: started: 16:20:33
  16:20:33 WebServer: ***
  16:20:33 WebServer: WebServer: Serving HTTP on 10.0.1.125 port 80.
  16:20:33 WebServer: ***
  16:20:33 WebServer: started: 16:20:33
  16:20:33 WebServer: ***
  16:20:33 WebServer: WebServer: Serving HTTPS on 10.0.1.125 port 443.
  16:20:33 WebServer: ***
  16:20:56 DNSServer: DNS request received!
  16:20:56 DNSServer: Source: ('10.0.1.116', 58149)
  16:20:56 DNSServer: Domain: trailers.apple.com
  16:20:56 DNSServer: ***intercept request
  16:20:56 DNSServer: -> DNS response: 10.0.1.125
  16:20:56 WebServer: serving /js/application.js
  16:20:56 WebServer: serving .xml: /
  16:20:56 PlexAPI: ***
  16:20:56 PlexAPI: looking up Plex Media Server
  16:20:56 PlexAPI: ***
  16:20:57 PlexAPI: GDM: Servers discovered: 1
  16:20:57 PlexAPI: Servers (local+MyPlex): 1
  16:20:57 WebServer: serving .xml: /PlexConnect.xml
  16:20:58 WebServer: serving /js/utils.js
  16:20:58 WebServer: serving .xml: /library/sections
  16:21:00 WebServer: serving /js/utils.js
  16:21:00 WebServer: serving .xml: /library/sections/2/recentlyAdded
  16:23:43 DNSServer: DNS request received!
  16:23:43 DNSServer: Source: ('10.0.1.116', 64086)
  16:23:43 DNSServer: Domain: trailers.apple.com
  16:23:43 DNSServer: ***intercept request
  16:23:44 DNSServer: -> DNS response: 10.0.1.125
  16:23:44 WebServer: serving .xml: /library/sections/2
  16:23:48 WebServer: serving /js/utils.js
  16:23:48 WebServer: serving /js/updateXML.js
  16:23:49 WebServer: serving .xml: /library/sections/2
  
   

[f00b4r]

Set an outbound rule for Python.exe in your firewall.

If you are still having issues set log level in settings.cfg to “High” (note the capital H) and post a new log.

[manderso]

Set an outbound rule for Python.exe in your firewall.
If you are still having issues set log level in settings.cfg to "High" (note the capital H) and post a new log.

Loglevel is set to High already, see config above. Also, python.exe is allowed in the outbound rules in the firewall.

[baa]

...this is NOT the log (as in PlexConnect.log), but the terminal output, right?

Please attach/link to the file, it contains more data points.

[manderso]

...this is NOT the log (as in PlexConnect.log), but the terminal output, right?

Please attach/link to the file, it contains more data points.

https://dl.dropboxusercontent.com/u/108823/PlexConnect.log

Thanks

[manderso]

Bump.

[baa]

Since your aTV already has contact to PlexConnect/PMS it's not a Cert issue...

Did I understand you correctly, that you WON'T see the movie list? The last XML in the logs should be the movie posters with "recently added", "recently released". Is that the one you don't get?

Please do me a favor, create a fresh section in PMS, add a couple of movies (about half a dozen?) and try again. I didn't find anything  offending in the log so far...