Trailers unavailable Windows 8

Dev Community Apps & Creations
1

Hello All.

 

Not having much luck here. The system was on Win 7 x64 running old PlexConnect and was running fine. I didn't use it for a few months and decided to upgrade to Win 8 and go for the new PlexConnect but no matter what I try, I get the Trailers unavailable error on the ATV3. I don't get any errors as such but no connection either. I've tried with GDM and with the PMS IP used manually. If one of you could take a look at the config for me please.

 

PC Info:

 

Windows 8 x64

Static IP 192.168.1.99

DG IP 192.168.1.254

Python ports UDP/TCP open (Tried with no firewall)

 

ATV 3 (5.3)

DNS set to 192.168.1.99

 

 

 

Settings.cfg

 

[PlexConnect]
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = D:\PlexConnect-master\assets\certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = High
enable_dnsserver = True
logpath = .ip_pms = 192.168.178.10
enable_plexgdm = False
ip_pms = 192.168.1.99
hosttointercept = trailers.apple.com
port_ssl = 443
enable_webserver_ssl = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
 
 
Log (Level High)
 
08:38:34 PlexConnect: started: 08:38:34
08:38:34 Settings: getsetting enable_plexconnect_autodetect=True
08:38:34 PlexConnect: IP_self: 192.168.1.99
08:38:34 Settings: getsetting port_webserver=80
08:38:34 Settings: getsetting hosttointercept=trailers.apple.com
08:38:34 Settings: getsetting enable_dnsserver=True
08:38:34 DNSServer: started: 08:38:34
08:38:34 Settings: getsetting port_dnsserver=53
08:38:34 Settings: getsetting ip_dnsmaster=8.8.8.8
08:38:34 Settings: getsetting prevent_atv_update=True
08:38:34 DNSServer: ***
08:38:34 DNSServer: DNSServer: Serving DNS on 192.168.1.99 port 53.
08:38:34 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.99
08:38:34 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
08:38:34 DNSServer: forward other to higher level DNS: 8.8.8.8
08:38:34 DNSServer: ***
08:38:34 WebServer: started: 08:38:34
08:38:34 Settings: getsetting port_webserver=80
08:38:34 WebServer: ***
08:38:34 WebServer: WebServer: Serving HTTP on 192.168.1.99 port 80.
08:38:34 WebServer: ***
08:38:34 ATVSettings: init class CATVSettings
08:38:34 ATVSettings: load settings
08:38:34 Settings: getsetting enable_webserver_ssl=True
08:38:34 WebServer: started: 08:38:34
08:38:34 Settings: getsetting port_ssl=443
08:38:34 Settings: getsetting certfile=D:\PlexConnect-master\assets\certificates/trailers.pem
08:38:34 Settings: getsetting certfile=D:\PlexConnect-master\assets\certificates/trailers.pem
08:38:34 WebServer: ***
08:38:34 WebServer: WebServer: Serving HTTPS on 192.168.1.99 port 443.
08:38:34 WebServer: ***
08:38:48 PlexConnect: Shutting down.
08:38:48 WebServer: Shutting down.
08:38:48 ATVSettings: save settings
08:38:48 WebServer: Shutting down.
08:38:49 DNSServer: Shutting down.
08:38:49 PlexConnect: shutdown
 
 
I've a feeling that I've missed something very simple but the more I look, the more I can't see it.
 
Oh and Latest release PMS is running 
2

>>logpath = .ip_pms = 192.168.178.10

Your settings file is messed up... we need a "automated Settings Content Check"!

You should - at least - see some DNS requests from aTV. Does it work normal, other than the trailers?

Check your firewall settings, for PlexConnect/Python. Allow in-/outbound network access, at least to port 53, 80, 443.

3

Hi Baa, thanks for the reply ;)

Not sure why but PlexConnect always seems to throw that IP address in my configs. I was testing from work that's why the DNS requests were missing but I was looking for it using GDM as I thought that was the problem. As for firewall, I had fully disabled it.

Anyway....

I said that it would be something obvious and it was. On the cert creation (Step 3) where it says something like "and the word "type" is part of the command.. well I think I missed that bit the first time round. So started from scratch and this time RTFM properly and it worked perfectly.

4

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