Trailers won't play after fresh OS and PMP install

anyone have a idea why trailers won’t play ? i fresh install the server on fresh installed OS, and trailers will not play on any device, trailers are enabled “Include Cinema Trailers from new and upcoming movies in theaters” also in devices i use is set to 2 trailers.

[ Nevermind i adjust some agents and restart the server is now is working, wired ], but if anyone can give a explanation about why did not work will be much appreciated