Trancod error

Plex Media Server NAS & Devices
1 
NAS DS1019+
DSM 7.1.1-42962 Update 2
PMS 1.30.0.6406

Hello, I updated on the last version
I can not read some video seems due to error on the transcod module

What I did so far.
Uninstall PMS (erase mode) from the nas
Restart the nas
Install the package from the DSM package console 1.21.0
Update manually with the last version 1.30.0
I got the same issue.

Stop PMS
Empty codecs folder except licence file
Restart
Retry : idem

For your troubleshoot :

PMS with debug log on.
Restart PMS
Read a file ok
Stop a file ok
Read a file with the issue
Stop read file

Here you will find logs.
Some help will be appricated :slight_smile:

Thanks guys
Plex Media Server Logs_2022-11-19_14-40-54.zip (1.0 MB)

2

Plex is scanning iTunes album artwork folders in /volume1/Music/iTunes/Album Artwork.

This is causing Plex to exceed the Linux limit on the number of folders that can be monitored.

Adjust which folders are added to the Plex music library or re-arrange your files so Plex will not scan the iTunes album artwork.

There may be other problems, but this needs to be fixed first.

Nov 19, 2022 14:36:35.952 [0x7f7d3c1e1b38] DEBUG - [Notify] Now watching "/volume1/Music/iTunes"
Nov 19, 2022 14:36:35.952 [0x7f7d3c1e1b38] DEBUG - [Notify] Now watching "/volume1/Music/iTunes/Album Artwork"
Nov 19, 2022 14:36:35.952 [0x7f7d3c1e1b38] DEBUG - [Notify] Now watching "/volume1/Music/iTunes/Album Artwork/Cache"
Nov 19, 2022 14:36:35.952 [0x7f7d3c1e1b38] DEBUG - [Notify] Now watching "/volume1/Music/iTunes/Album Artwork/Cache/33EC15E985C4F747"
Nov 19, 2022 14:36:35.952 [0x7f7d3c1e1b38] DEBUG - [Notify] Now watching "/volume1/Music/iTunes/Album Artwork/Cache/33EC15E985C4F747/00"

Nov 19, 2022 14:36:36.068 [0x7f7d3c1e1b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/iTunes/Album Artwork/Cache/33EC15E985C4F747/13/07" (28: No space left on device)
Nov 19, 2022 14:36:36.068 [0x7f7d3c1e1b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/iTunes/Album Artwork/Cache/33EC15E985C4F747/13/07/00" (28: No space left on device)
Nov 19, 2022 14:36:36.069 [0x7f7d3c1e1b38] ERROR - [Notify] Failed to add watch for "/volume1/Music/iTunes/Album Artwork/Cache/33EC15E985C4F747/13/07/03" (28: No space left on device)
3

This is not the cause of your problems. Just a note for the future.

Installing the 1.21.0.3744 beta release is an unnecessary step.

Instead, just manually install the current version of Plex Media Server downloaded from plex.tv.

1.21.0.3744 is an old beta release and not fully compatible with current DSM releases. Unfortunately, Synology will not update it or remove it from their system.

4

Thank for you time.
That solved my problem.
You rock !

5

Glad things are working.

BTW, at some point you may exceed the number of folders Plex can monitor. This is common when people begin to add a lot of music or photos to their system.

If this happens, Plex will not recognize new media added to your server.

You will see the “[Notify] Failed to add watch for...” error in the Plex Media Server.log file.

The error is misleading. Your system is not out of space. The fix is to increase the Linux inotify table size.

See Plex Synology FAQ 16: Increase the number of folders Plex can monitor for the fix.

6

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