Transcode fail for external vobsub (idx+sub)

programatix · January 17, 2023, 3:30pm

Server Version#: 1.30.2.6563
Player Version#: web 4.98.2, android tv 9.13.1.37459, android mobile 9.13.1.37459

On playback, when external vobsub is selected, playback failed with transcode error message at PMS.

Jan 17, 2023 23:24:15.471 [0x7ffac089eb38] Error — [Req#8eb30/Transcode/0yteu5f3v8y9rlohqnqm47sh/83caf5fc-038f-4c6f-8ef3-a37c30e8dece] [vobsub @ 0x7f450eea6380] Unable to open /var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-0yteu5f3v8y9rlohqnqm47sh-83caf5fc-038f-4c6f-8ef3-a37c30e8dece/temp-0.sub as MPEG subtitles
Jan 17, 2023 23:24:15.472 [0x7ffac089eb38] Error — [Req#8eb34/Transcode/0yteu5f3v8y9rlohqnqm47sh/83caf5fc-038f-4c6f-8ef3-a37c30e8dece] /var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-0yteu5f3v8y9rlohqnqm47sh-83caf5fc-038f-4c6f-8ef3-a37c30e8dece/temp-0.idx: No such file or directory
Jan 17, 2023 23:24:15.474 [0x7ffac687fb38] Debug — Jobs: '/volume1/@appstore/PlexMediaServer/Plex Transcoder' exit code for process 20184 is 1 (failure)

Attached is the debug log.
Plex Media Server Logs_2023-01-17_23-27-31.zip (474.8 KB)

ChuckPa · January 17, 2023, 6:40pm

you turned off DEBUG logging. I can’t see anything.

Nothing is saved by turning it off.

programatix · January 17, 2023, 7:53pm

I rechecked Plex Media Server.log in the zip file I posted earlier and I see the debug log in it. One of the failed playback started at Jan 17, 2023 23:24:13.892 and ended with failure at Jan 17, 2023 23:24:15.474

Start

End

Anyway, here’s the new one.
Plex Media Server Logs_2023-01-18_03-47-17.zip (3.1 MB)

I checked the file Plex Media Server.log and I can see the failure logs in it.

Search for /temp-0.sub

programatix · January 19, 2023, 11:29am

Any news on this matter?

Nexus2k · February 20, 2023, 8:59am

This issue seemingly prevents me from using Downloads from Plex on my NAS to my iOS device. Can this please get some attention?

Feb 20, 2023 09:51:58.867 [0x7fe2b4729b38] DEBUG - [Req#42c8/JobRunner] In directory: "/transcode/Transcode/Sessions/plex-transcode-bdc60ca4-4111-4c7b-af5c-823017eaecd3-85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c"
Feb 20, 2023 09:51:58.868 [0x7fe2b4729b38] DEBUG - [Req#42c8/JobRunner] Jobs: Starting child process with pid 3048
Feb 20, 2023 09:51:58.870 [0x7fe2b68f0b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=startup (10 live) #42e7 Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.870 [0x7fe2be2e0b38] DEBUG - Completed: [127.0.0.1:47990] 204 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=startup (10 live) #42e7 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Feb 20, 2023 09:51:58.871 [0x7fe2b5fd8b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=startup (10 live) #4309 Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.871 [0x7fe2be0ddb38] DEBUG - Completed: [127.0.0.1:47990] 204 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=startup (10 live) #4309 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Feb 20, 2023 09:51:58.871 [0x7fe2b492cb38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=opening (10 live) #430a Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.871 [0x7fe2be0ddb38] DEBUG - Completed: [127.0.0.1:47990] 204 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=opening (10 live) #430a 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2b68f0b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=opened (10 live) #430b Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2be0ddb38] DEBUG - Completed: [127.0.0.1:47990] 204 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=opened (10 live) #430b 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2b5fd8b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/stream?index=0&id=0&codec=h264&type=video (10 live) #430c Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2be2e0b38] DEBUG - Completed: [127.0.0.1:47990] 200 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/stream?index=0&id=0&codec=h264&type=video (10 live) #430c 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2b492cb38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/stream?index=1&id=0&codec=ac3&type=audio (10 live) #430d Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2be0ddb38] DEBUG - Completed: [127.0.0.1:47990] 200 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/stream?index=1&id=0&codec=ac3&type=audio (10 live) #430d 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Feb 20, 2023 09:51:58.872 [0x7fe2b68f0b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/stream?index=2&id=0&codec=dts&type=audio (10 live) #430e Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.873 [0x7fe2be0ddb38] DEBUG - Completed: [127.0.0.1:47990] 200 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/stream?index=2&id=0&codec=dts&type=audio (10 live) #430e 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Feb 20, 2023 09:51:58.893 [0x7fe2b5fd8b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=1920&height=1080&interlaced=0&level=41&frameRate=23.976&disp_default=1 (10 live) #430f Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.893 [0x7fe2be2e0b38] DEBUG - Completed: [127.0.0.1:47990] 200 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=1920&height=1080&interlaced=0&level=41&frameRate=23.976&disp_default=1 (10 live) #430f 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Feb 20, 2023 09:51:58.893 [0x7fe2b492cb38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=192000&language=ger&channels=2&layout=stereo&sampleRate=48000&disp_default=1 (10 live) #4310 Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.893 [0x7fe2be2e0b38] DEBUG - Completed: [127.0.0.1:47990] 200 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=192000&language=ger&channels=2&layout=stereo&sampleRate=48000&disp_default=1 (10 live) #4310 0ms 195 bytes (pipelined: 9) (range: bytes=0-) 
Feb 20, 2023 09:51:58.893 [0x7fe2b68f0b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/streamDetail?index=2&id=0&codec=dts&type=audio&bitrate=1536000&profile=DTS&language=eng&channels=6&layout=5.1%28side%29&sampleRate=48000&bitDepth=24 (10 live) #4311 Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.894 [0x7fe2be0ddb38] DEBUG - Completed: [127.0.0.1:47990] 200 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress/streamDetail?index=2&id=0&codec=dts&type=audio&bitrate=1536000&profile=DTS&language=eng&channels=6&layout=5.1%28side%29&sampleRate=48000&bitDepth=24 (10 live) #4311 0ms 195 bytes (pipelined: 10) (range: bytes=0-) 
Feb 20, 2023 09:51:58.894 [0x7fe2b5fd8b38] DEBUG - Request: [127.0.0.1:47990 (Loopback)] PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=opening (10 live) #4312 Signed-in Token (MyUser) (range: bytes=0-) 
Feb 20, 2023 09:51:58.894 [0x7fe2be2e0b38] DEBUG - Completed: [127.0.0.1:47990] 204 PUT /video/:/transcode/session/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/progress?status=opening (10 live) #4312 0ms 203 bytes (pipelined: 11) (range: bytes=0-) 
Feb 20, 2023 09:51:58.895 [0x7fe2b492cb38] ERROR - [Req#4313/Transcode/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c] [vobsub @ 0x7f275a6499c0] Unable to open /transcode/Transcode/Sessions/plex-transcode-bdc60ca4-4111-4c7b-af5c-823017eaecd3-85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/temp-0.sub as MPEG subtitles
Feb 20, 2023 09:51:58.895 [0x7fe2b68f0b38] ERROR - [Req#4314/Transcode/bdc60ca4-4111-4c7b-af5c-823017eaecd3/85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c] /transcode/Transcode/Sessions/plex-transcode-bdc60ca4-4111-4c7b-af5c-823017eaecd3-85ef9f4b-84ff-42c4-a46a-4df6ed4eab4c/temp-0.idx: No such file or directory
Feb 20, 2023 09:51:58.896 [0x7fe2be520b38] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 3048 is 1 (failure)
Feb 20, 2023 09:51:58.896 [0x7fe2b4729b38] DEBUG - [Req#42c8] Using default transcode duration of 120 minutes
Feb 20, 2023 09:51:58.896 [0x7fe2b4729b38] DEBUG - [Req#42c8] Using default transcode duration of 120 minutes
Feb 20, 2023 09:51:58.896 [0x7fe2b4729b38] DEBUG - [Req#42c8] Started session successfully: bdc60ca4-4111-4c7b-af5c-823017eaecd3
Feb 20, 2023 09:51:58.896 [0x7fe2b517db38] DEBUG - Streaming Resource: Terminated session 0x7fe2bb8304f8:bdc60ca4-4111-4c7b-af5c-823017eaecd3 with reason Conversion failed. The transcoder exited due to an error.
Feb 20, 2023 09:51:58.896 [0x7fe2b597eb38] DEBUG - Killing job.
Feb 20, 2023 09:51:58.896 [0x7fe2b597eb38] DEBUG - Signalling job ID 3048 with 9
Feb 20, 2023 09:51:58.896 [0x7fe2b597eb38] DEBUG - Job was already killed, not killing again.

fremulon · February 27, 2023, 12:22pm

@ChuckPa I am also experiencing the issue.
Permissions are fine on the transcode folder.

Feb 27, 2023 13:16:18.206 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:34316 (WAN)] GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/index.m3u8 (9 live) #13f8 TLS GZIP Signed-in
Feb 27, 2023 13:16:18.206 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] Starting a transcode session 9f29d7f8c6d1ed2f-com-plexapp-android at offset -1.0 (state=3)
Feb 27, 2023 13:16:18.207 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] TPU: hardware transcoding: using hardware decode accelerator vaapi
Feb 27, 2023 13:16:18.207 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] TPU: hardware transcoding: zero-copy support present
Feb 27, 2023 13:16:18.207 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] TPU: hardware transcoding: not using zero-copy because subtitle burning is required
Feb 27, 2023 13:16:18.207 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] [Universal] Using local file path instead of URL: /tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin').mkv
Feb 27, 2023 13:16:18.207 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/HCl#65] HTTP requesting GET http://xxx.xxx.xxx.xxx:32400/library/streams/54688?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Feb 27, 2023 13:16:18.208 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54202 (Loopback)] GET /library/streams/54688 (9 live) #13c2 GZIP Signed-in Token (OBFUSCATED) (OBFUSCATED)
Feb 27, 2023 13:16:18.210 [0x1517dac7fb38] DEBUG - [Req#13c2] Calculated media file path for path [file:///tv/The%20Fresh%20Prince%20of%20Bel-Air/Season%2004/S04E06.%20Mauvais%20procès%20(Will%20Goes%20a-Courtin').idx]: ["/tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin').idx"]
Feb 27, 2023 13:16:18.210 [0x1517dac7fb38] DEBUG - Content-Length of /tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin').idx is 13710 (of total: 13710).
Feb 27, 2023 13:16:18.211 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54202] 200 GET /library/streams/54688 (9 live) GZIP 3ms 13710 bytes (pipelined: 5)
Feb 27, 2023 13:16:18.211 [0x1517da9f9b38] DEBUG - [HttpClient/HCl#65] HTTP/1.1 (0.0s) 200 response from GET http://xxx.xxx.xxx.xxx:32400/library/streams/54688?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused)
Feb 27, 2023 13:16:18.212 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] Downloaded stream from [http://xxx.xxx.xxx.xxx:32400/library/streams/54688?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (codec: idx) to temporary file [/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.idx]
Feb 27, 2023 13:16:18.212 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] Codecs: hardware transcoding: testing API vaapi
Feb 27, 2023 13:16:18.228 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] TPU: hardware transcoding: final decoder: vaapi, final encoder: vaapi
Feb 27, 2023 13:16:18.229 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/config/Library/Application\ Support/Plex\ Media\ Server/Codecs/7e8dc7a-4467-linux-x86_64/' XDG_CACHE_HOME="/config/Library/Application Support/Plex Media Server/Cache" XDG_DATA_HOME=/usr/lib/plexmediaserver/Resources X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxx471c-9793-7e2c0bb9d1fd "/usr/lib/plexmediaserver/Plex Transcoder" -codec:0 h264 -hwaccel:0 vaapi -hwaccel_fallback_threshold:0 10 -hwaccel_device:0 vaapi -analyzeduration 20000000 -probesize 20000000 -i '/tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin'\'').mkv' -analyzeduration 20000000 -probesize 20000000 -i /transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.idx -map_inlineass 1:s:0 -filter_complex '[0:0]scale=w=768:h=576:force_divisible_by=4[0];[0]format=pix_fmts=nv12[1];[1]inlineass=font_scale=1.000000:font_path=/usr/lib/plexmediaserver/Resources/Fonts/NotoSans-Medium.otf:fontconfig_file=/usr/lib/plexmediaserver/Resources/fonts.conf:language=fr:overrides=ScaledBorderAndShadow\\\=yes\\\,FontName\\\=Noto\\\ Sans\\\ Medium\\\,Bold\\\=500\\\,PrimaryColour\\\=&H00FFFFFF\\\,OutlineColour\\\=&H00020713\\\,BackColour\\\=&HCC000000:outline=2.6:shadow=1.7:font_size=54[2];[2]hwupload[3]' -map "[3]" -codec:0 h264_vaapi -b:0 2000k -r:0 25 -force_key_frames:0 "expr:gte(t,n_forced*5)" -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -segment_format matroska -f ssegment -individual_header_trailer 0 -flags +global_header -segment_header_filename header -segment_time 5 -segment_start_number 0 -segment_copyts 1 -segment_time_delta 0.0625 -segment_list "http://xxx.xxx.xxx.xxx:32400/video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -segment_format_options output_ts_offset=10 -max_delay 5000000 -avoid_negative_ts disabled -map_metadata:g -1 -map_metadata:c -1 -map_chapters -1 "media-%05d.ts" -map 1:s:0 -f null -codec ass nullfile -start_at_zero -copyts -vsync cfr -init_hw_device vaapi=vaapi:/dev/dri/renderD128 -filter_hw_device vaapi -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://xxx.xxx.xxx.xxx:32400/video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress
Feb 27, 2023 13:16:18.229 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/JobRunner] In directory: "/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6"
Feb 27, 2023 13:16:18.229 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/JobRunner] Jobs: Starting child process with pid 802
Feb 27, 2023 13:16:18.236 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) #13ee Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.236 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Feb 27, 2023 13:16:18.299 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) #13fb Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.299 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Feb 27, 2023 13:16:18.300 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) #13fc Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.300 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Feb 27, 2023 13:16:18.302 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opened (10 live) #13fd Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.302 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opened (10 live) 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Feb 27, 2023 13:16:18.302 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=0&id=0&codec=h264&type=video (10 live) #13fe Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.303 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=0&id=0&codec=h264&type=video (10 live) 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Feb 27, 2023 13:16:18.303 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=1&id=0&codec=ac3&type=audio (10 live) #13ff Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.303 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=1&id=0&codec=ac3&type=audio (10 live) 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Feb 27, 2023 13:16:18.303 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=2&id=0&codec=ac3&type=audio (10 live) #1400 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.303 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=2&id=0&codec=ac3&type=audio (10 live) 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Feb 27, 2023 13:16:18.327 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=768&height=576&interlaced=0&level=41&frameRate=25.000&disp_default=1 (10 live) #1401 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.327 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=768&height=576&interlaced=0&level=41&frameRate=25.000&disp_default=1 (10 live) 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Feb 27, 2023 13:16:18.328 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=192000&language=eng&channels=2&layout=stereo&sampleRate=48000 (10 live) #1402 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.328 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=192000&language=eng&channels=2&layout=stereo&sampleRate=48000 (10 live) 0ms 195 bytes (pipelined: 9) (range: bytes=0-) 
Feb 27, 2023 13:16:18.328 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=2&id=0&codec=ac3&type=audio&bitrate=192000&language=fre&channels=2&layout=stereo&sampleRate=48000 (10 live) #1403 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.329 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=2&id=0&codec=ac3&type=audio&bitrate=192000&language=fre&channels=2&layout=stereo&sampleRate=48000 (10 live) 0ms 195 bytes (pipelined: 10) (range: bytes=0-) 
Feb 27, 2023 13:16:18.329 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=3&id=0&codec=dvd_subtitle&type=subtitle&language=fre (10 live) #1404 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.329 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=3&id=0&codec=dvd_subtitle&type=subtitle&language=fre (10 live) 0ms 195 bytes (pipelined: 11) (range: bytes=0-) 
Feb 27, 2023 13:16:18.331 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:55154 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) #1405 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:18.331 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:55154] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) 0ms 203 bytes (pipelined: 12) (range: bytes=0-) 
Feb 27, 2023 13:16:18.332 [0x1517dac7fb38] ERROR - [Req#1406/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6] [vobsub @ 0x145fc6d37380] Unable to open /transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.sub as MPEG subtitles
Feb 27, 2023 13:16:18.333 [0x1517dac7fb38] ERROR - [Req#1407/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6] /transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.idx: No such file or directory
Feb 27, 2023 13:16:18.340 [0x1517ddbf9b38] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 802 is 1 (failure)
Feb 27, 2023 13:16:26.258 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:34320 (WAN)] GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/index.m3u8 (10 live) #13fa TLS GZIP Signed-in
Feb 27, 2023 13:16:28.230 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] Using default transcode duration of 120 minutes
Feb 27, 2023 13:16:28.230 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] Started session successfully: 9f29d7f8c6d1ed2f-com-plexapp-android
Feb 27, 2023 13:16:28.230 [0x1517d9feab38] DEBUG - [Req#13f8/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] HLS: Building an M3U8 for 7200 total seconds with 5 seconds/segment, target duration of 5.
Feb 27, 2023 13:16:28.230 [0x1517dac7fb38] DEBUG - [Req#13fa/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] HLS: Building an M3U8 for 7200 total seconds with 5 seconds/segment, target duration of 5.
Feb 27, 2023 13:16:28.230 [0x1517d93f1b38] DEBUG - Streaming Resource: Changing client to use software decoding
Feb 27, 2023 13:16:28.230 [0x1517d93f1b38] DEBUG - Found session GUID of 9f29d7f8c6d1ed2f-com-plexapp-android in session start.
Feb 27, 2023 13:16:28.232 [0x1517d93f1b38] DEBUG - TranscodeUniversalRequest: adapting profile with augmentation data: add-limitation(scope=videoCodec&scopeName=h264&type=upperBound&name=video.level&value=61)+add-limitation(scope=videoCodec&scopeName=*&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=*&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=notMatch&name=video.DOVIProfile&value=5)+add-transcode-target(type=videoProfile&context=streaming&protocol=hls&container=mkv&videoCodec=h264,hevc&audioCodec=aac_latm,aac,aac,ac3,alac,dca,eac3,flac,mp1,mp2,mp3,opus,vorbis,wmav1,wmav2,wmalossless,wmapro,wmavoice&subtitleCodec=ass,pgs,subrip,dvd_subtitle,mov_text,vtt,dvb_subtitle&replace=true)+add-transcode-target-settings(type=videoProfile&context=streaming&protocol=hls&CopyMatroskaAttachments=true)+add-limitation(scope=videoAudioCodec&scopeName=aac&type=upperBound&name=audio.channels&value=8&replace=true)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=mp3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=eac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=dca)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=opus)+add-limitation(scope=videoCodec&scopeName=*&type=NotMatch&name=video.anamorphic&value=999&replace=true)+add-transcode-target(type=subtitleProfile&context=streaming&protocol=http&container=mkv&subtitleCodec=srt)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoCodec&scopeName=hevc&type=Match&name=video.profile&list=main)
Feb 27, 2023 13:16:28.232 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:34316] 200 GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/index.m3u8 (10 live) TLS GZIP 10026ms 3993 bytes (pipelined: 13)
Feb 27, 2023 13:16:28.233 [0x1517d93f1b38] DEBUG - TranscodeUniversalRequest: using augmented profile Android
Feb 27, 2023 13:16:28.233 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:34320] 200 GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/index.m3u8 (9 live) TLS GZIP 1974ms 3993 bytes (pipelined: 1)
Feb 27, 2023 13:16:28.233 [0x1517d93f1b38] DEBUG - Downloading document http://xxx.xxx.xxx.xxx:32400/library/metadata/10613?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=9f29d7f8c6d1ed2f-com-plexapp-android
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] We're going to try to auto-select an audio stream for account 1.
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] Selecting best audio stream for part ID 20068 (autoselect: 1 language: en)
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] We're going to try to auto-select a subtitle.
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] Selected a foreign audio track: en
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] Subtitles: Found a candidate subtitle language [fr] for a foreign film
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] Subtitles: Found a candidate subtitle that matches our forced / language preference. [fr] [0]. Reason [Prefer sidecar]
Feb 27, 2023 13:16:28.241 [0x1517d93f1b38] DEBUG - [Req#141e] Audio Stream: 54064, Subtitle Stream: 54688
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: Selected protocol hls; container: mkv
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: analyzing media item 20068
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: E6 - Will Goes a-Courtin': Direct Play is disabled
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: E6 - Will Goes a-Courtin': media must be transcoded in order to use the hls protocol
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: E6 - Will Goes a-Courtin': selected subtitle cannot be converted to a compatible format, burning into video stream
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: E6 - Will Goes a-Courtin': avoiding video remux due to burned subtitle stream
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: E6 - Will Goes a-Courtin': no remuxable profile found, so video stream will be transcoded
Feb 27, 2023 13:16:28.243 [0x1517d93f1b38] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - MDE: The Fresh Prince of Bel-Air - S4 E6 - Will Goes a-Courtin': selected media 0 / 20068
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Streaming Resource: Reached Decision id=10613 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=20068 part=(id=20068 decision=transcode container=mkv protocol=hls streams=(Video=(id=54063 decision=transcode bitrate=2147483647 encoder=libx264 width=768 height=576) Audio=(id=54064 decision=copy channels=2 rate=48000) Subtitle=(id=54688 decision=burn languageCode=fra location=embedded))))
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Transcode Session: Going to restart at offset 0.000000 with segment number -1
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Killing job.
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Signalling job ID 802 with 9
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Job was already killed, not killing again.
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Stopping transcode session 9f29d7f8c6d1ed2f-com-plexapp-android
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - Starting a transcode session 9f29d7f8c6d1ed2f-com-plexapp-android at offset 0.0 (state=3)
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - TPU: hardware transcoding: enabled, but no hardware decode accelerator found
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - [Universal] Using local file path instead of URL: /tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin').mkv
Feb 27, 2023 13:16:28.244 [0x1517d93f1b38] DEBUG - [HCl#66] HTTP requesting GET http://xxx.xxx.xxx.xxx:32400/library/streams/54688?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Feb 27, 2023 13:16:28.245 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:54202 (Loopback)] GET /library/streams/54688 (9 live) #13f9 GZIP Signed-in Token (OBFUSCATED) (OBFUSCATED)
Feb 27, 2023 13:16:28.247 [0x1517d9feab38] DEBUG - [Req#13f9] Calculated media file path for path [file:///tv/The%20Fresh%20Prince%20of%20Bel-Air/Season%2004/S04E06.%20Mauvais%20procès%20(Will%20Goes%20a-Courtin').idx]: ["/tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin').idx"]
Feb 27, 2023 13:16:28.247 [0x1517d9feab38] DEBUG - Content-Length of /tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin').idx is 13710 (of total: 13710).
Feb 27, 2023 13:16:28.248 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54202] 200 GET /library/streams/54688 (9 live) GZIP 2ms 13710 bytes (pipelined: 6)
Feb 27, 2023 13:16:28.248 [0x1517da9f9b38] DEBUG - [HttpClient/HCl#66] HTTP/1.1 (0.0s) 200 response from GET http://xxx.xxx.xxx.xxx:32400/library/streams/54688?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused)
Feb 27, 2023 13:16:28.249 [0x1517d93f1b38] DEBUG - Downloaded stream from [http://xxx.xxx.xxx.xxx:32400/library/streams/54688?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (codec: idx) to temporary file [/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.idx]
Feb 27, 2023 13:16:28.249 [0x1517d93f1b38] DEBUG - Codecs: hardware transcoding: testing API vaapi
Feb 27, 2023 13:16:28.266 [0x1517d93f1b38] DEBUG - TPU: hardware transcoding: final decoder: , final encoder: 
Feb 27, 2023 13:16:28.267 [0x1517d93f1b38] DEBUG - [JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/config/Library/Application\ Support/Plex\ Media\ Server/Codecs/7e8dc7a-4467-linux-x86_64/' XDG_CACHE_HOME="/config/Library/Application Support/Plex Media Server/Cache" XDG_DATA_HOME=/usr/lib/plexmediaserver/Resources X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxx471c-9793-7e2c0bb9d1fd "/usr/lib/plexmediaserver/Plex Transcoder" -codec:0 h264 -analyzeduration 20000000 -probesize 20000000 -i '/tv/The Fresh Prince of Bel-Air/Season 04/S04E06. Mauvais procès (Will Goes a-Courtin'\'').mkv' -analyzeduration 20000000 -probesize 20000000 -i /transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.idx -map_inlineass 1:s:0 -filter_complex '[0:0]scale=w=768:h=576:force_divisible_by=4[0];[0]format=pix_fmts=yuv420p|nv12[1];[1]inlineass=font_scale=1.000000:font_path=/usr/lib/plexmediaserver/Resources/Fonts/NotoSans-Medium.otf:fontconfig_file=/usr/lib/plexmediaserver/Resources/fonts.conf:language=fr:overrides=ScaledBorderAndShadow\\\=yes\\\,FontName\\\=Noto\\\ Sans\\\ Medium\\\,Bold\\\=500\\\,PrimaryColour\\\=&H00FFFFFF\\\,OutlineColour\\\=&H00020713\\\,BackColour\\\=&HCC000000:outline=2.6:shadow=1.7:font_size=54[2]' -map "[2]" -codec:0 libx264 -crf:0 16 -r:0 25 -preset:0 veryfast -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,n_forced*5)" -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -segment_format matroska -f ssegment -individual_header_trailer 0 -flags +global_header -segment_header_filename header -segment_time 5 -segment_start_number 0 -segment_copyts 1 -segment_time_delta 0.0625 -segment_list "http://xxx.xxx.xxx.xxx:32400/video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -segment_format_options output_ts_offset=10 -max_delay 5000000 -avoid_negative_ts disabled -map_metadata:g -1 -map_metadata:c -1 -map_chapters -1 "media-%05d.ts" -map 1:s:0 -f null -codec ass nullfile -start_at_zero -copyts -vsync cfr -init_hw_device vaapi=vaapi:/dev/dri/renderD128 -filter_hw_device vaapi -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://xxx.xxx.xxx.xxx:32400/video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress
Feb 27, 2023 13:16:28.267 [0x1517d93f1b38] DEBUG - [JobRunner] In directory: "/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6"
Feb 27, 2023 13:16:28.267 [0x1517d93f1b38] DEBUG - [JobRunner] Jobs: Starting child process with pid 814
Feb 27, 2023 13:16:28.267 [0x1517d93f1b38] DEBUG - Started session successfully: 9f29d7f8c6d1ed2f-com-plexapp-android
Feb 27, 2023 13:16:28.274 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) #140a Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.274 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Feb 27, 2023 13:16:28.337 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) #142b Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.337 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=startup (10 live) 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Feb 27, 2023 13:16:28.337 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) #142c Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.338 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Feb 27, 2023 13:16:28.340 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opened (10 live) #142d Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.340 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opened (10 live) 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Feb 27, 2023 13:16:28.341 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=0&id=0&codec=h264&type=video (10 live) #142e Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.341 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=0&id=0&codec=h264&type=video (10 live) 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Feb 27, 2023 13:16:28.341 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=1&id=0&codec=ac3&type=audio (10 live) #142f Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.341 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=1&id=0&codec=ac3&type=audio (10 live) 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Feb 27, 2023 13:16:28.342 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=2&id=0&codec=ac3&type=audio (10 live) #1430 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.342 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/stream?index=2&id=0&codec=ac3&type=audio (10 live) 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Feb 27, 2023 13:16:28.345 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:34320 (WAN)] GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (10 live) #141d TLS Signed-in
Feb 27, 2023 13:16:28.365 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=768&height=576&interlaced=0&level=41&frameRate=25.000&disp_default=1 (10 live) #1431 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.365 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&width=768&height=576&interlaced=0&level=41&frameRate=25.000&disp_default=1 (10 live) 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Feb 27, 2023 13:16:28.366 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=192000&language=eng&channels=2&layout=stereo&sampleRate=48000 (10 live) #1432 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.366 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=192000&language=eng&channels=2&layout=stereo&sampleRate=48000 (10 live) 0ms 195 bytes (pipelined: 9) (range: bytes=0-) 
Feb 27, 2023 13:16:28.366 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=2&id=0&codec=ac3&type=audio&bitrate=192000&language=fre&channels=2&layout=stereo&sampleRate=48000 (10 live) #1433 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.366 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=2&id=0&codec=ac3&type=audio&bitrate=192000&language=fre&channels=2&layout=stereo&sampleRate=48000 (10 live) 0ms 195 bytes (pipelined: 10) (range: bytes=0-) 
Feb 27, 2023 13:16:28.367 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=3&id=0&codec=dvd_subtitle&type=subtitle&language=fre (10 live) #1434 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.367 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 200 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress/streamDetail?index=3&id=0&codec=dvd_subtitle&type=subtitle&language=fre (10 live) 0ms 195 bytes (pipelined: 11) (range: bytes=0-) 
Feb 27, 2023 13:16:28.368 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:54970 (Loopback)] PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) #1435 Signed-in Token (OBFUSCATED) (range: bytes=0-) 
Feb 27, 2023 13:16:28.368 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:54970] 204 PUT /video/:/transcode/session/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6/progress?status=opening (10 live) 0ms 203 bytes (pipelined: 12) (range: bytes=0-) 
Feb 27, 2023 13:16:28.369 [0x1517dac7fb38] ERROR - [Req#1436/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6] [vobsub @ 0x154037eb6a00] Unable to open /transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.sub as MPEG subtitles
Feb 27, 2023 13:16:28.370 [0x1517dac7fb38] ERROR - [Req#1437/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android/c8d6fba5-a544-45c9-8224-ca8520edf5a6] /transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/temp-0.idx: No such file or directory
Feb 27, 2023 13:16:28.377 [0x1517ddbf9b38] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 814 is 1 (failure)
Feb 27, 2023 13:16:28.378 [0x1517d87c6b38] DEBUG - Streaming Resource: Terminating session 0x1517d8d69ad8:9f29d7f8c6d1ed2f-com-plexapp-android which is using transcoder slot.  Used slots is now 0
Feb 27, 2023 13:16:28.378 [0x1517d5fc7b38] DEBUG - Killing job.
Feb 27, 2023 13:16:28.378 [0x1517d5fc7b38] DEBUG - Signalling job ID 814 with 9
Feb 27, 2023 13:16:28.378 [0x1517d5fc7b38] DEBUG - Job was already killed, not killing again.
Feb 27, 2023 13:16:28.378 [0x1517d5fc7b38] DEBUG - Stopping transcode session 9f29d7f8c6d1ed2f-com-plexapp-android
Feb 27, 2023 13:16:28.378 [0x1517da56eb38] DEBUG - Cleaning directory for session 9f29d7f8c6d1ed2f-com-plexapp-android (/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6)
Feb 27, 2023 13:16:28.378 [0x1517d87c6b38] DEBUG - Streaming Resource: Terminated session 0x1517d8d69ad8:9f29d7f8c6d1ed2f-com-plexapp-android with reason Conversion failed. The transcoder exited due to an error.
Feb 27, 2023 13:16:28.381 [0x1517d5fc7b38] DEBUG - Transcoder: Cleaning old transcode directories.
Feb 27, 2023 13:16:28.382 [0x1517d5fc7b38] DEBUG - Whacked session 9f29d7f8c6d1ed2f-com-plexapp-android, 0 remaining.
Feb 27, 2023 13:16:28.546 [0x1517d9feab38] DEBUG - [Req#141d/Transcode/9f29d7f8c6d1ed2f-com-plexapp-android] Exists("/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6/header") => 0
Feb 27, 2023 13:16:28.546 [0x1517d9feab38] DEBUG - [Req#141d/Transcode] Cleaning directory for session 9f29d7f8c6d1ed2f-com-plexapp-android (/transcode/Transcode/Sessions/plex-transcode-9f29d7f8c6d1ed2f-com-plexapp-android-c8d6fba5-a544-45c9-8224-ca8520edf5a6)
Feb 27, 2023 13:16:28.546 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:34320] 404 GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) TLS 201ms 288 bytes (pipelined: 2)
Feb 27, 2023 13:16:28.603 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:34320 (WAN)] GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) #1445 TLS Signed-in
Feb 27, 2023 13:16:28.604 [0x1517dd7f3b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:34320] 404 GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) TLS 0ms 288 bytes (pipelined: 3)
Feb 27, 2023 13:16:29.622 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:34320 (WAN)] GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) #1446 TLS Signed-in
Feb 27, 2023 13:16:29.622 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:34320] 404 GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) TLS 0ms 288 bytes (pipelined: 4)
Feb 27, 2023 13:16:31.648 [0x1517dac7fb38] DEBUG - Request: [xxx.xxx.xxx.xxx:34320 (WAN)] GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) #1447 TLS Signed-in
Feb 27, 2023 13:16:31.648 [0x1517dd9f6b38] DEBUG - Completed: [xxx.xxx.xxx.xxx:34320] 404 GET /video/:/transcode/universal/session/9f29d7f8c6d1ed2f-com-plexapp-android/base/header (9 live) TLS 0ms 288 bytes (pipelined: 5)
Feb 27, 2023 13:16:31.738 [0x1517d9feab38] DEBUG - Request: [xxx.xxx.xxx.xxx:34320 (WAN)] GET /video/:/transcode/universal/stop?autoAdjustQuality=0&hasMDE=1&location=wan&mediaBufferSize=74944&path=%2Flibrary%2Fmetadata%2F10613&session=9f29d7f8c6d1ed2f-com-plexapp-android (9 live) #1448 TLS GZIP Signed-in Token (OBFUSCATED) (SM-A336B)
Feb 27, 2023 13:16:31.738 [0x1517d9feab38] WARN - [Req#1448/Transcode] Got a request to stop a transcode session without a valid session GUID.

(I had to remove some lines before as there is a 40k characters limit on this forum…)
Full log: plex.log (52.0 KB)

klok · March 9, 2023, 6:16am

Still an issue, and not just on Synology! This seems to be trivial to fix - Plex is just failing to download the .sub (or .idx) file to the transcode directory, but is then looking for it there:

[10064] ERROR - [Req#56fdab/Transcode/(REMOVED)] [vobsub @ 000002b21ad77640] Unable to open C:\Users\[USER]\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-(REMOVED)\temp-0.sub as MPEG subtitles

j2n · March 31, 2023, 4:09pm

I am also having this issue

ChuckPa · March 31, 2023, 8:25pm

Can someone give me:

A sample video file
With matching sub and/or idx file

which replicates this problem.

From there, I will test.

Zzyzx_Wolfe · April 1, 2023, 11:18pm

I’ve been having this issue on my server, though it’s random and intermittent. Sometimes it will play the first time, sometimes it will fail with a transcode error, and if I try again, it will work fine after one or two tries.

This is on a Plex Server running on TrueNAS, version 1.31.3.6868 and the client I am experiencing it on both Windows 11 and macOS 13.2.1 in version 1.67.1.

Here is an example snippet.

Apr 01, 2023 16:00:58.977 [0x806bcf100] DEBUG - Request: [XXX.XXX.XXX.XXX:3695 (WAN)] GET /video/:/transcode/universal/decision?hasMDE=1&path=%2Flibrary%2Fmetadata%2F7806&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&session=uze1nzxn0kdgexldnlpbkc9x&offset=0&subtitles=auto&copyts=1&Accept-Language=en (46 live) #d82d3 TLS GZIP Signed-in Token (Zzyzx Wolfe) (jaguar.wolfeindustrie.com)
Apr 01, 2023 16:00:58.977 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Found session GUID of uze1nzxn0kdgexldnlpbkc9x in session start.
Apr 01, 2023 16:00:58.977 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] TranscodeUniversalRequest: using profile Plex Desktop
Apr 01, 2023 16:00:58.977 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Downloading document http://127.0.0.1:32400/library/metadata/7806?includeBandwidths=1&offset=0&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=p8oen5qcelr9hjd4p20zs7i0
Apr 01, 2023 16:00:58.982 [0x806bcf100] DEBUG - [Req#d82d3/Transcode/Req#d82d6] We're going to try to auto-select an audio stream for account 1.
Apr 01, 2023 16:00:58.982 [0x806bcf100] DEBUG - [Req#d82d3/Transcode/Req#d82d6] Selecting best audio stream for part ID 196571 (language: en)
Apr 01, 2023 16:00:58.982 [0x806bcf100] DEBUG - [Req#d82d3/Transcode/Req#d82d6] Audio Stream: 553012, Subtitle Stream: 553224
Apr 01, 2023 16:00:58.983 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: testing API vaapi
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Could not create hardware context for h264
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: Selected protocol http; container: mkv
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: analyzing media item 182367
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: Direct Play is disabled
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: no direct play video profile exists for http/mkv/h264
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: no direct play video profile exists for http/mkv/h264/ac3
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: selected sidecar subtitle stream cannot be direct played
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: Direct Streaming is disabled, so video stream will be transcoded
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: no remuxable profile found, so video stream will be transcoded
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: testing API vaapi
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Could not create hardware context for h264
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: Star Trek: Voyager - S2 E12 - Resistance: selected media 0 / 182367
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Required bandwidth unknown (media requires deep analysis) Changing decision parameters provided by client to fit bandwidth limit of 20974kbps
Apr 01, 2023 16:00:58.984 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Determining preferred transcode encoders through transcode only decision.
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: testing API vaapi
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Could not create hardware context for h264
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: testing API vaapi
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Could not create hardware context for h264
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Reducing playback quality for 19975kbps stream bitrate: video resolution to 632x480, audio channels to 6, quality to 99
Apr 01, 2023 16:00:58.985 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: testing API vaapi
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Could not create hardware context for h264
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: Selected protocol http; container: mkv
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: analyzing media item 182367
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: Direct Play is disabled
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: no direct play video profile exists for http/mkv/h264
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: no direct play video profile exists for http/mkv/h264/ac3
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: selected sidecar subtitle stream cannot be direct played
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: Direct Streaming is disabled, so video stream will be transcoded
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: E12 - Resistance: no remuxable profile found, so video stream will be transcoded
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: testing API vaapi
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Could not create hardware context for h264
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] MDE: Star Trek: Voyager - S2 E12 - Resistance: selected media 0 / 182367
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Adding session 0x8302ff618:p8oen5qcelr9hjd4p20zs7i0 which is using 3657kbps of WAN bandwidth.  Used is now 10683kbps
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Adding session 0x8302ff618:p8oen5qcelr9hjd4p20zs7i0 which is using transcoder slot.  Used slots is now 1
Apr 01, 2023 16:00:58.986 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Added session 0x8302ff618:p8oen5qcelr9hjd4p20zs7i0
Apr 01, 2023 16:00:58.987 [0x806bcf100] DEBUG - [Req#d82d3/Transcode] Streaming Resource: Reached Decision id=7806 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=182367 part=(id=196571 decision=transcode container=mkv protocol=http streams=(Video=(id=553011 decision=transcode bitrate=3033 encoder=libx264 width=632 height=480) Audio=(id=553012 decision=copy channels=6 rate=48000) Subtitle=(id=553224 decision=transcode bitrate=2147483647 encoder=ass languageCode=eng location=embedded))))
Apr 01, 2023 16:00:58.987 [0x806bcb000] DEBUG - Completed: [XXX.XXX.XXX.XXX:3695] 200 GET /video/:/transcode/universal/decision?hasMDE=1&path=%2Flibrary%2Fmetadata%2F7806&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&session=uze1nzxn0kdgexldnlpbkc9x&offset=0&subtitles=auto&copyts=1&Accept-Language=en (46 live) #d82d3 TLS GZIP 10ms 2193 bytes (pipelined: 5)
Apr 01, 2023 16:00:59.102 [0x806bcf100] DEBUG - Request: [XXX.XXX.XXX.XXX:3685 (WAN)] GET /library/metadata/7806/thumb/1457724170 (46 live) #d82b6 TLS GZIP Signed-in Token (Zzyzx Wolfe) (jaguar.wolfeindustrie.com)
Apr 01, 2023 16:00:59.106 [0x806bcf100] DEBUG - [Req#d82b6] Calculated media file path for path [metadata://posters/tv.plex.agents.series_1d6c654a2c0512a3f4f8ac5f30cc43a6b526e27f]: ["/usr/local/plexdata-plexpass/Plex Media Server/Metadata/TV Shows/a/fb327119dac6310bc5f636c98a82582def1ace5.bundle/Contents/_combined/posters/tv.plex.agents.series_1d6c654a2c0512a3f4f8ac5f30cc43a6b526e27f"]
Apr 01, 2023 16:00:59.106 [0x806bcf100] DEBUG - Content-Length of /usr/local/plexdata-plexpass/Plex Media Server/Metadata/TV Shows/a/fb327119dac6310bc5f636c98a82582def1ace5.bundle/Contents/_combined/posters/tv.plex.agents.series_1d6c654a2c0512a3f4f8ac5f30cc43a6b526e27f is 13698 (of total: 13698).
Apr 01, 2023 16:00:59.107 [0x806ad4b00] DEBUG - Completed: [XXX.XXX.XXX.XXX:3685] 200 GET /library/metadata/7806/thumb/1457724170 (46 live) #d82b6 TLS GZIP 5ms 13698 bytes (pipelined: 4)
Apr 01, 2023 16:00:59.716 [0x806be0b00] DEBUG - Request: [XXX.XXX.XXX.XXX:3691 (WAN)] GET /video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F7806&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&session=uze1nzxn0kdgexldnlpbkc9x&offset=0&subtitles=auto&copyts=1&Accept-Language=en (47 live) #d82a9 TLS Signed-in Token (Zzyzx Wolfe) (jaguar.wolfeindustrie.com) (range: bytes=0-) 
Apr 01, 2023 16:00:59.716 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Found session GUID of uze1nzxn0kdgexldnlpbkc9x in session start.
Apr 01, 2023 16:00:59.716 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] TranscodeUniversalRequest: using profile Plex Desktop
Apr 01, 2023 16:00:59.716 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Downloading document http://127.0.0.1:32400/library/metadata/7806?checkFiles=1&includeBandwidths=1&offset=0&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=p8oen5qcelr9hjd4p20zs7i0
Apr 01, 2023 16:00:59.722 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/Req#d82db] We're going to try to auto-select an audio stream for account 1.
Apr 01, 2023 16:00:59.722 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/Req#d82db] Selecting best audio stream for part ID 196571 (language: en)
Apr 01, 2023 16:00:59.722 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/Req#d82db] Audio Stream: 553012, Subtitle Stream: 553224
Apr 01, 2023 16:00:59.723 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Cleaning directory for session uze1nzxn0kdgexldnlpbkc9x ()
Apr 01, 2023 16:00:59.723 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Starting a transcode session uze1nzxn0kdgexldnlpbkc9x at offset -1.0 (state=3)
Apr 01, 2023 16:00:59.724 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] TPU: hardware transcoding: enabled, but no hardware decode accelerator found
Apr 01, 2023 16:00:59.724 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] [Universal] Using local file path instead of URL: /plexmedia/TV/Star Trek Voyager/Season 2/Star Trek Voyager - S02E12 - Resistance.mkv
Apr 01, 2023 16:00:59.724 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/HCl#a0b] HTTP requesting GET http://127.0.0.1:32400/library/streams/553224?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 01, 2023 16:00:59.724 [0x8091b8600] DEBUG - Request: [127.0.0.1:29517 (Loopback)] GET /library/streams/553224 (47 live) #d82a8 GZIP Signed-in Token (Zzyzx Wolfe) (Red Wolf)
Apr 01, 2023 16:00:59.726 [0x8091b8600] DEBUG - [Req#d82a8] Calculated media file path for path [file:///plexmedia/TV/Star%20Trek%20Voyager/Season%202/Star%20Trek%20Voyager%20-%20S02E12%20-%20Resistance.idx]: ["/plexmedia/TV/Star Trek Voyager/Season 2/Star Trek Voyager - S02E12 - Resistance.idx"]
Apr 01, 2023 16:00:59.726 [0x8091b8600] DEBUG - Content-Length of /plexmedia/TV/Star Trek Voyager/Season 2/Star Trek Voyager - S02E12 - Resistance.idx is 34704 (of total: 34704).
Apr 01, 2023 16:00:59.726 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29517] 200 GET /library/streams/553224 (47 live) #d82a8 GZIP 1ms 34704 bytes (pipelined: 2)
Apr 01, 2023 16:00:59.726 [0x8091b8100] DEBUG - [HttpClient/HCl#a0b] HTTP/1.1 (0.0s) 200 response from GET http://127.0.0.1:32400/library/streams/553224?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused)
Apr 01, 2023 16:00:59.727 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Downloaded stream from [http://127.0.0.1:32400/library/streams/553224?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (codec: idx) to temporary file [/usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96/temp-0.idx]
Apr 01, 2023 16:00:59.728 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] TPU: hardware transcoding: final decoder: , final encoder: 
Apr 01, 2023 16:00:59.728 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/usr/local/plexdata-plexpass/Plex\ Media\ Server/Codecs/2584b51-4483-freebsd-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxx4cf7-84fd-d34fe498075b "/usr/local/share/plexmediaserver-plexpass/Plex Transcoder" -codec:0 h264 -analyzeduration 20000000 -probesize 20000000 -i "/plexmedia/TV/Star Trek Voyager/Season 2/Star Trek Voyager - S02E12 - Resistance.mkv" -analyzeduration 20000000 -probesize 20000000 -i "/usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96/temp-0.idx" -filter_complex "[0:0]scale=w=632:h=480:force_divisible_by=4[0];[0]format=pix_fmts=yuv420p|nv12[1]" -map "[1]" -metadata:s:0 language=eng -codec:0 libx264 -crf:0 16 -maxrate:0 3033k -bufsize:0 6066k -r:0 23.975999999999999 -preset:0 veryfast -x264opts:0 subme=2:me_range=4:rc_lookahead=20:me=hex -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -map 1:s:0 -metadata:s:2 language=eng -codec:2 ass -strict_ts:2 0 -map "0:t?" -codec:t copy -f segment -segment_format matroska -segment_format_options live=1 -segment_time 1 -segment_header_filename header -segment_start_number 0 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_unfinished 1 -segment_list_size 5 -segment_list_separate_stream_times 1 -avoid_negative_ts disabled -map_metadata:g -1 -map_metadata:c -1 -map_chapters -1 "chunk-%05d" -start_at_zero -copyts -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress
Apr 01, 2023 16:00:59.728 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/JobRunner] In directory: "/usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96"
Apr 01, 2023 16:00:59.728 [0x806be0b00] DEBUG - [Req#d82a9/Transcode/JobRunner] Jobs: Starting child process with pid 82700
Apr 01, 2023 16:00:59.735 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=startup (48 live) #d82da Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.736 [0x806ad4b00] DEBUG - Completed: [127.0.0.1:29519] 204 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=startup (48 live) #d82da 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Apr 01, 2023 16:00:59.741 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=startup (48 live) #d82df Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.741 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 204 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=startup (48 live) #d82df 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Apr 01, 2023 16:00:59.742 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=opening (48 live) #d82e0 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.742 [0x806ad4b00] DEBUG - Completed: [127.0.0.1:29519] 204 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=opening (48 live) #d82e0 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Apr 01, 2023 16:00:59.743 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=opened (48 live) #d82e1 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.743 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 204 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=opened (48 live) #d82e1 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Apr 01, 2023 16:00:59.743 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/stream?index=0&id=0&codec=h264&type=video (48 live) #d82e2 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.743 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 200 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/stream?index=0&id=0&codec=h264&type=video (48 live) #d82e2 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Apr 01, 2023 16:00:59.744 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/stream?index=1&id=0&codec=ac3&type=audio (48 live) #d82e3 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.744 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 200 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/stream?index=1&id=0&codec=ac3&type=audio (48 live) #d82e3 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Apr 01, 2023 16:00:59.756 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&language=eng&width=632&height=480&interlaced=0&sar=1:1&level=31&frameRate=23.976&disp_default=1 (48 live) #d82e4 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.756 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 200 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/streamDetail?index=0&id=0&codec=h264&type=video&profile=High&language=eng&width=632&height=480&interlaced=0&sar=1:1&level=31&frameRate=23.976&disp_default=1 (48 live) #d82e4 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Apr 01, 2023 16:00:59.756 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=448000&language=eng&channels=6&layout=5.1%28side%29&sampleRate=48000&disp_default=1 (48 live) #d82e5 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.756 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 200 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress/streamDetail?index=1&id=0&codec=ac3&type=audio&bitrate=448000&language=eng&channels=6&layout=5.1%28side%29&sampleRate=48000&disp_default=1 (48 live) #d82e5 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Apr 01, 2023 16:00:59.757 [0x8091b8600] DEBUG - Request: [127.0.0.1:29519 (Loopback)] PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=opening (48 live) #d82e6 Signed-in Token (Zzyzx Wolfe) (range: bytes=0-) 
Apr 01, 2023 16:00:59.757 [0x806bcb000] DEBUG - Completed: [127.0.0.1:29519] 204 PUT /video/:/transcode/session/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96/progress?status=opening (48 live) #d82e6 0ms 203 bytes (pipelined: 9) (range: bytes=0-) 
Apr 01, 2023 16:00:59.758 [0x8091b8600] ERROR - [Req#d82e7/Transcode/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96] [vobsub @ 0x802c81000] Unable to open /usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96/temp-0.sub as MPEG subtitles
Apr 01, 2023 16:00:59.758 [0x8091b8600] ERROR - [Req#d82e8/Transcode/uze1nzxn0kdgexldnlpbkc9x/50ddb145-0a13-4054-9278-630caa725e96] /usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96/temp-0.idx: No such file or directory
Apr 01, 2023 16:00:59.760 [0x806ad3c00] DEBUG - Jobs: '/usr/local/share/plexmediaserver-plexpass/Plex Transcoder' exit code for process 82700 is 1 (failure)
Apr 01, 2023 16:00:59.761 [0x809c32700] DEBUG - Streaming Resource: Terminating session 0x8302ff618:p8oen5qcelr9hjd4p20zs7i0 which is using 3657kbps of WAN bandwidth.  Used is now 7026kbps
Apr 01, 2023 16:00:59.761 [0x809c32700] DEBUG - Streaming Resource: Terminating session 0x8302ff618:p8oen5qcelr9hjd4p20zs7i0 which is using transcoder slot.  Used slots is now 0
Apr 01, 2023 16:00:59.761 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Using default transcode duration of 120 minutes
Apr 01, 2023 16:00:59.761 [0x806be0b00] DEBUG - [Req#d82a9/Transcode] Started session successfully: uze1nzxn0kdgexldnlpbkc9x
Apr 01, 2023 16:00:59.761 [0x809c32700] DEBUG - Streaming Resource: Terminated session 0x8302ff618:p8oen5qcelr9hjd4p20zs7i0 with reason Conversion failed. The transcoder exited due to an error.
Apr 01, 2023 16:00:59.761 [0x806be0b00] DEBUG - Content-Length is -1 (of total: -1).
Apr 01, 2023 16:00:59.761 [0x809c2f500] DEBUG - Killing job.
Apr 01, 2023 16:00:59.761 [0x806be0b00] ERROR - [TranscodeOutputStream] Streaming Session 0x8302ff618 appears to have died from under us
Apr 01, 2023 16:00:59.761 [0x809c2f500] DEBUG - Signalling job ID 82700 with 9
Apr 01, 2023 16:00:59.761 [0x806be0b00] DEBUG - Removed transcode data consumer, active count 1 => 0
Apr 01, 2023 16:00:59.761 [0x809c2f500] DEBUG - Job was already killed, not killing again.
Apr 01, 2023 16:00:59.761 [0x809c2f500] DEBUG - Stopping transcode session uze1nzxn0kdgexldnlpbkc9x
Apr 01, 2023 16:00:59.761 [0x809c32700] DEBUG - Cleaning directory for session uze1nzxn0kdgexldnlpbkc9x (/usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96)
Apr 01, 2023 16:00:59.762 [0x809c2f500] DEBUG - Transcoder: Cleaning old transcode directories.
Apr 01, 2023 16:00:59.762 [0x809c2f500] DEBUG - Whacked session uze1nzxn0kdgexldnlpbkc9x, 0 remaining.
Apr 01, 2023 16:00:59.762 [0x809c2f500] DEBUG - Cleaning directory for session uze1nzxn0kdgexldnlpbkc9x (/usr/local/plexdata-plexpass/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-uze1nzxn0kdgexldnlpbkc9x-50ddb145-0a13-4054-9278-630caa725e96)

How can I send this media file to help?

ChuckPa · April 2, 2023, 1:12am

Is this what I should see ?

Zzyzx_Wolfe · April 2, 2023, 4:47pm

Yep! Once it plays, it works fine, but it will randomly fail to start playing (any episode in this series, really) with a transcoder error, as long as subtitles are enabled, even though it normally Direct Streams. It’s very odd, and usually if I dismiss the error and hit play again, it works fine.

j2n · May 11, 2023, 6:45am

I am also having this problem. Please let me know where to send my pms log if you need it. I have debug enabled.

sample:

May 11, 2023 02:38:58.305 [140346604989240] DEBUG - Completed: [127.0.0.1:52728] 204 PUT /video/:/transcode/session/f10f4424b54508f1-com-plexapp-android/2133a668-2af6-4b34-9fa0-77d5ec4e7b8b/progress?status=opening (15 live) #3ba8 0ms 203 bytes (pipelined: 9) (range: bytes=0-) 
May 11, 2023 02:38:58.306 [140346557705016] ERROR - [Req#3bae/Transcode/f10f4424b54508f1-com-plexapp-android/2133a668-2af6-4b34-9fa0-77d5ec4e7b8b] [vobsub @ 0x7f4cb0d38300] Unable to open /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-f10f4424b54508f1-com-plexapp-android-2133a668-2af6-4b34-9fa0-77d5ec4e7b8b/temp-0.sub as MPEG subtitles
May 11, 2023 02:38:58.306 [140346557705016] ERROR - [Req#3bb2/Transcode/f10f4424b54508f1-com-plexapp-android/2133a668-2af6-4b34-9fa0-77d5ec4e7b8b] /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-f10f4424b54508f1-com-plexapp-android-2133a668-2af6-4b34-9fa0-77d5ec4e7b8b/temp-0.idx: No such file or directory
May 11, 2023 02:38:58.334 [140346607573816] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 4234 is 1 (failure)

EIREMIB · July 8, 2023, 2:04pm

I just upgraded to PlexMediaServer-1.32.4.7195-7c8f9d3b6-x86_64_DSM6.spk (I was on PlexMediaServer-1.27.1.5916-6b0e31a64-x86_64_DSM6.spk), and I am now getting the same errors for anything that has IDX/SUB files:

Jul 08, 2023 06:04:45.107 [140151628868408] DEBUG - [Req#1ef46/Transcode/JobRunner] In directory: “/volume1/Plex/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-4u49d4jqokigbv1qh3vq9v1a-80b4ca8f-dcef-4c29-89c3-ebd52dff2644”
Jul 08, 2023 06:04:45.108 [140151628868408] DEBUG - [Req#1ef46/Transcode/JobRunner] Jobs: Starting child process with pid 7404

Jul 08, 2023 06:04:45.686 [140151645252408] ERROR - [Req#1ef56/Transcode/4u49d4jqokigbv1qh3vq9v1a/80b4ca8f-dcef-4c29-89c3-ebd52dff2644] [vobsub @ 0x7f73f5f80040] Unable to open /volume1/Plex/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-4u49d4jqokigbv1qh3vq9v1a-80b4ca8f-dcef-4c29-89c3-ebd52dff2644/temp-0.sub as MPEG subtitles
Jul 08, 2023 06:04:45.686 [140151645252408] ERROR - [Req#1ef57/Transcode/4u49d4jqokigbv1qh3vq9v1a/80b4ca8f-dcef-4c29-89c3-ebd52dff2644] /volume1/Plex/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-4u49d4jqokigbv1qh3vq9v1a-80b4ca8f-dcef-4c29-89c3-ebd52dff2644/temp-0.idx: No such file or directory

Jul 08, 2023 06:04:45.689 [140151835552568] DEBUG - Jobs: ‘/volume1/@appstore/Plex Media Server/Plex Transcoder’ exit code for process 7404 is 1 (failure)
Jul 08, 2023 06:04:45.690 [140151622540088] DEBUG - Streaming Resource: Terminating session 0x7f77a1cbbde8:pc0v3c77rmba5rto337tqp5f which is using transcoder slot. Used slots is now 0
Jul 08, 2023 06:04:45.690 [140151622540088] DEBUG - Streaming Resource: Terminated session 0x7f77a1cbbde8:pc0v3c77rmba5rto337tqp5f with reason Conversion failed. The transcoder exited due to an error.

I can send logs, but it seems to be a known issue now for at least a month or two with various users reporting the same issue.

j2n · July 27, 2023, 6:02pm

@ChuckPa are there any updates on this?

robcav · July 30, 2023, 9:06pm

Also having this issue. Been happening for a few weeks it seems. Anything we can do to fix?

ChuckPa · July 31, 2023, 1:04am

We have had staffing changes (you’re all aware)

Subtitles is the first thing on the to do list for being fixed
I will find out this week when they plan on starting (or maybe finishing that work.

sToRmInG · September 8, 2023, 6:21pm

Are there any news to this issue? It’s still present in 1.32.5.7349

balkce · September 19, 2023, 11:33pm

Bumping this to avoid the thread closing automatically.

Still present in 1.32.6.7468, even after reboot.

Watching the /dev/shm/Transcode/Sessions folder during an attempt to play, it seems that a temporary folder is created with the correct permissions, and a temp-0.idx file is created insided it (again, with the correct permissions), but no .sub file is created which is the one that Plex is not finding.

kiwidoggie · October 12, 2023, 6:16am

Same exact issue popped up for me today. No idea why, the files and directories all have correct permissions, playing with subtitles off works fine.

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