Server Version#: 1.30.2.6563 Player Version#: web 4.98.2, android tv 9.13.1.37459, android mobile 9.13.1.37459 On playback, when external vobsub is selected, playback failed with transcode error message at PMS. Jan 17, 2023 23:24:15.471 [0x7ffac089eb38] Error — [Req#8eb30/Transcode/0yteu5f3v8y9rl…

Can someone give me: A sample video file With matching sub and/or idx file which replicates this problem. From there, I will test.

I’ve been having this issue on my server, though it’s random and intermittent. Sometimes it will play the first time, sometimes it will fail with a transcode error, and if I try again, it will work fine after one or two tries. This is on a Plex Server running on TrueNAS, version 1.31.3.6868 and the…

Is this what I should see ? [Screenshot from 2023-04-01 21-11-59]

Yep! Once it plays, it works fine, but it will randomly fail to start playing (any episode in this series, really) with a transcoder error, as long as subtitles are enabled, even though it normally Direct Streams. It’s very odd, and usually if I dismiss the error and hit play again, it works fine.

I am also having this problem. Please let me know where to send my pms log if you need it. I have debug enabled. sample: May 11, 2023 02:38:58.305 [140346604989240] DEBUG - Completed: [127.0.0.1:52728] 204 PUT /video/:/transcode/session/f10f4424b54508f1-com-plexapp-android/2133a668-2af6-4b34-9fa0-…

I just upgraded to PlexMediaServer-1.32.4.7195-7c8f9d3b6-x86_64_DSM6.spk (I was on PlexMediaServer-1.27.1.5916-6b0e31a64-x86_64_DSM6.spk), and I am now getting the same errors for anything that has IDX/SUB files: Jul 08, 2023 06:04:45.107 [140151628868408] DEBUG - [Req#1ef46/Transcode/JobRunner] In…

@ChuckPa are there any updates on this?

Also having this issue. Been happening for a few weeks it seems. Anything we can do to fix?

We have had staffing changes (you’re all aware) Subtitles is the first thing on the to do list for being fixed I will find out this week when they plan on starting (or maybe finishing :slight_smile: that work.

Transcode fail for external vobsub (idx+sub)

Plex Media Server

shaolinpunks December 2, 2023, 4:02am 25

Still an issue. They used to work perfectly.

Playback fails with external vobsub subtitles enabled

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Transcode fail for external vobsub (idx+sub)

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