Server Version#: 1.21.0.3711, on Mac mini i7 2018
Player Version#: 7.11 on both iPhone 12 and iPad Pro 2020
I am trying to sync media to my iPhone and iPad (both on the current iOS). It usually works fine for a month or so, then I need to reinstall the app and remove my device from the account for it to work again. This is some very weird behaviour that is driving me nuts, especially because it only affects my own account, not the ones of my other home users.
Log of the PMS during the sync attempt:
Dec 13, 2020 17:55:50.693 [0x70000cdad000] Error — [Transcoder] [matroska @ 0x7f8d2200d200] Subtitle codec 94213 is not supported.
Dec 13, 2020 17:55:50.693 [0x70000cca7000] Error — [Transcoder] av_interleaved_write_frame(): Function not implemented
Dec 13, 2020 17:55:50.693 [0x70000d6e3000] Error — [Transcoder] Error writing trailer of /Users/mgoeppl/Library/Caches/PlexMediaServer/Transcode/Sync+/50449260/f6/664406.mkv.temp: Function not implemented
Dec 13, 2020 17:55:50.699 [0x70000c88f000] Warning — TranscodeJobManager: previous hardware transcoding job failed, retrying with software transcoding
Dec 13, 2020 17:55:50.846 [0x70000d6e3000] Error — [Transcoder] [matroska @ 0x7f8d6580e200] Subtitle codec 94213 is not supported.
Dec 13, 2020 17:55:50.846 [0x70000d8ef000] Error — [Transcoder] av_interleaved_write_frame(): Function not implemented
Dec 13, 2020 17:55:50.846 [0x70000d660000] Error — [Transcoder] Error writing trailer of /Users/mgoeppl/Library/Caches/PlexMediaServer/Transcode/Sync+/50449260/f6/664406.mkv.temp: Function not implemented
The directory is writeable by the media server (other files are in there) and the file works after reinstalling the app. This weirdly only affects some files, others are fine.
