As happy as I am with Plex overall, the fact that videos have to be re-encoded to add subtitles is just horrible. Even if you have a server fast enough to do this (for multiple concurrent video streams if you share the server) the loss in quality is just not acceptable to me.
I wonder if there are any plans to fix this, since the situation is the same on the iOS and Windows 8 clients for a pretty long time already...
I'm wondering the same to be honest. I have re-packaged MKVs to MP4s for a long time (no need to re-encode video, I have kept DTS sound as second sound track and inserted a new AC3 conversion of sound as track 1) to enable playing the files to the Xbox One using PlayTo from my PC, this has meant no subtitles unless re-encoding the video completely which I didn't want to do. Tested with Plex today and found that when enabling subtitles which were imbedded into a MP4 file that the video had to be transcoded.
I'm no expert on subtitles, is there a way to package the file to enable Plex to show them without re-encoding the video (in a manner such as VLC does in Windows)? Or have I packaged the file wrongly?
Thanks for your post. You are correct, in order to play subtitles we are currently burning them into the video. The Xbox One has limited support for local subtitles, but this is something we're looking into. We understand that a lot of our users rely on subtitles, and the overhead of transcoding all the time is significant. We'll get there... and it will be awesome!
Is there an option to turn off subtitle's when it needs to transcode? I have noticed many times when I sync to my iPad, the subtitles are added in and the Xbox is doing the same thing. Can I prevent it from happening?
Thanks for your post. You are correct, in order to play subtitles we are currently burning them into the video. The Xbox One has limited support for local subtitles, but this is something we're looking into. We understand that a lot of our users rely on subtitles, and the overhead of transcoding all the time is significant. We'll get there... and it will be awesome!
Thanks for your patience
Ian
To Me, it´s a lazy job, Netflix and others services have soft subtitles since day one :-(
I have subscribed to Plex Pass only to watch my movies that are stored on a DLNA server runing on my NAS, with the Xbox One Wireless headphones, but, looking the Plex implementation, i think that the MS Beta player will do it without requiring a dedicated server before Plex...
The problem is, Plex is using the OS's media player - that's why they are limited to what the xbox supports right now. Other apps, like Netflix and Xbox Video, do their own playback and have no problem with this. Since it doesn't look like this will change anytime soon, we'll just have to patiently wait for Plex+MS to get this working...
Anyway... Plex is great, and this is an awesome 1.0 release and I have high hopes that there will be lot's of improvements over time.
Sorry to be spamming EVERY SINGLE SUBTITLE-RELATED POST about this, but is it that difficult for Plex to at least make the subs bigger?? On the XB1 closed-caption settings that can be done, why not on Plex? I have a 78" screen, and I have to sit 3 feet from it to read the subtitles, they're THAT small!