Plex Media Server Logs_2020-06-19_10-53-20.zip (2.2 MB)
Server Version#: 1.19.4.2935
But really anything after 1.17.0.1709 (tested almost all versions)
Player Version#: WebOS 3.8 (PLEX app. version 2.2)
Hi,
This is very annoying, PLEX transcoder is crashing every time I start a movie with external subtitles.
When I start it in original quality without external subtitles or internal subtitles chosen - works fine
When TV is already forced to transcode, because of resolution forced (for example When I use 1080p resolution for local 4K files) and I choose external subtitles - starts fine, but constantly buffering for 4K HEVC videos -> 1080p transcoding
When I chose original quality, but subtitles are forcing server to transcode - it crashes
It started after 17.0.1710 (this is the last working version) and it was not fixed in any new version.
This is the problematic part:
Jun 19, 2020 10:40:10.390 [0x812443500] ERROR - [Transcoder] [segment @ 0x803a9e600] Failed to open segment list 'http://127.0.0.1:32400/video/:/transcode/session/m3k2zrzm6v0io1orw9opynk3/f338d0be-b704-4195-942f-e745a8b7a28d/seglist?X-Plex-Http-Pipeline=infinite'
Jun 19, 2020 10:40:10.390 [0x812443500] DEBUG - Transcoder segment range: 0 - 487 (487)
Jun 19, 2020 10:40:10.390 [0x813c30a00] ERROR - [Transcoder] av_interleaved_write_frame(): Broken pipe
Jun 19, 2020 10:40:10.390 [0x813c30a00] DEBUG - Transcoder segment range: 0 - 488 (487)
Jun 19, 2020 10:40:10.390 [0x813c30a00] ERROR - [Transcoder] Error writing trailer of chunk-%05d: Invalid argument
Jun 19, 2020 10:40:10.390 [0x813c30a00] DEBUG - Transcoder segment range: 0 - 488 (488)
Jun 19, 2020 10:40:10.391 [0x813c30a00] DEBUG - Transcoder segment range: 0 - 489 (488)
Jun 19, 2020 10:40:10.391 [0x812f49300] DEBUG - Transcoder segment range: 0 - 489 (489)
Jun 19, 2020 10:40:10.391 [0x812f49300] DEBUG - Transcoder segment range: 0 - 490 (489)
Jun 19, 2020 10:40:10.391 [0x812f49300] DEBUG - Transcoder segment range: 0 - 490 (490)
Jun 19, 2020 10:40:10.391 [0x812f49300] DEBUG - Transcoder segment range: 0 - 491 (490)
Jun 19, 2020 10:40:10.391 [0x812f49300] DEBUG - Transcoder segment range: 0 - 491 (491)
Jun 19, 2020 10:40:10.392 [0x812f49300] DEBUG - Transcoder segment range: 0 - 492 (491)
Jun 19, 2020 10:40:10.392 [0x812f49300] DEBUG - Transcoder segment range: 0 - 492 (492)
Jun 19, 2020 10:40:10.392 [0x812f49300] DEBUG - Transcoder segment range: 0 - 493 (492)
Jun 19, 2020 10:40:10.392 [0x80b2c3800] DEBUG - Jobs: '/usr/local/share/plexmediaserver-plexpass/Plex Transcoder' exit code for process 21114 is 1 (failure)
Jun 19, 2020 10:40:10.392 [0x81565d000] DEBUG - Notifying consumer that data is complete.
Jun 19, 2020 10:40:10.392 [0x80c63ef00] DEBUG - Killing job.
Jun 19, 2020 10:40:10.392 [0x80c63ef00] DEBUG - Signalling job ID 21114 with 9
Jun 19, 2020 10:40:10.392 [0x80c63ef00] DEBUG - Job was already killed, not killing again.
Jun 19, 2020 10:40:10.392 [0x80bbce100] DEBUG - [TranscodeOutputStream] Input processing thread exited after writing 41672 bytes, m_closed=0, m_endOfFileReached=1, session->isStopped()=0
Jun 19, 2020 10:40:10.392 [0x80c63ef00] DEBUG - Stopping transcode session m3k2zrzm6v0io1orw9opynk3
Jun 19, 2020 10:40:10.392 [0x80c63ea00] DEBUG - Cleaning directory for session m3k2zrzm6v0io1orw9opynk3 (/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-m3k2zrzm6v0io1orw9opynk3-f338d0be-b704-4195-942f-e745a8b7a28d)
Jun 19, 2020 10:40:10.392 [0x81565d000] DEBUG - Streaming Resource: Terminated session 0x8140bf9d8:28x8eg4rsj43rf6r1kw0j5lf with reason Conversion failed. The transcoder exited due to an error.
Jun 19, 2020 10:40:10.395 [0x80bbceb00] ERROR - Session 0x8140bf9d8 terminated
Jun 19, 2020 10:40:10.397 [0x80c63ef00] DEBUG - Transcoder: Cleaning old transcode directories.
Jun 19, 2020 10:40:10.398 [0x80c63ef00] DEBUG - Transcoder: Cleaning old transcode directory: "/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-m3k2zrzm6v0io1orw9opynk3-f338d0be-b704-4195-942f-e745a8b7a28d"
Please fix it!
It makes all the modern PLEX server versions unusable for me!
