Transcoder issues since 1.16.4

You may be having difficulty reproducing this issue, but there are a number of threads in the forum describing what appears to be the same issue. In all cases, video playback randomly skips forward seconds to minutes.

A common theme seems to be that the issue began with the server upgrade to 1.16.4.1469. Another common theme seems to be that it occurs during DirectPlay. One user mentions that when he forced his server to transcode, the problem went away.

I’ve seen the problem on my Mint 19.1 (Ubuntu 18.04) based server playing on my Samsung TV. I set the player to feed logs back to the server, turned server debug logs on, and downloaded the logs a few seconds after a skip occurred. They’re attached.

One additional note is that, when the skip occurred, the player briefly (< 1 sec) displays the buffering icon.

I uninstalled the server version that was causing the problem, re-installed 1.16.3.1402, and the problem disappeared.

Hope you guys can figure this one out.

Plex Media Server Logs_2019-08-15_23-35-32.zip (2.1 MB)