Server Version#: 1.14.1.5488
Player Version#:
QNAP: TVS-873e with 1TB M2 Cache, 8GB RAM and Integrated Radeon R7 GPU for 4K video
When I sit at my PC open PLEX using Chrome and select a 4K file it does not Direct Play but transcode so I wait 10 seconds, it plays 10 seconds then stops for 10 seconds and this repeats!
There are NO subtitles being used.
The network is CAT6 Gigabit fully switched.
Complete name : Better Call Saul - S01E01 - Uno.mkv
Format : Matroska
Format version : Version 4
File size : 1.58 GiB
Duration : 53 min 3 s
Overall bit rate : 4 256 kb/s
Encoded date : UTC 2015-10-26 23:25:39
Writing application : mkvmerge v8.4.0 (‘A better way to fly’) 64bit
Writing library : libebml v1.3.1 + libmatroska v1.4.2
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 53 min 2 s
Bit rate : 4 051 kb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(PixelFrame) :* 0.020
Stream size : 1.50 GiB (95%)
Writing library : x265 1.8+38-fe65544b6c40:[Windows][GCC 4.8.2][64 bit] 10bit
Encoding settings : wpp / ctu=64 / min-cu-size=8 / max-tu-size=32 / tu-intra-depth=1 / tu-inter-depth=1 / me=1 / subme=2 / merange=57 / no-rect / no-amp / max-merge=2 / temporal-mvp / no-early-skip / rdpenalty=0 / no-tskip / no-tskip-fast / strong-intra-smoothing / no-lossless / no-cu-lossless / no-constrained-intra / fast-intra / open-gop / no-temporal-layers / interlace=0 / keyint=250 / min-keyint=23 / scenecut=40 / rc-lookahead=15 / lookahead-slices=0 / bframes=4 / bframe-bias=0 / b-adapt=0 / ref=2 / limit-refs=0 / weightp / no-weightb / aq-mode=1 / qg-size=32 / aq-strength=0.30 / cbqpoffs=0 / crqpoffs=0 / rd=2 / psy-rd=0.50 / rdoq-level=2 / psy-rdoq=10.00 / signhide / deblock=-2:-2 / sao / no-sao-non-deblock / b-pyramid / cutree / rc=2 / pass / bitrate=4050 / qcomp=0.80 / qpmin=0 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ipratio=1.10 / pbratio=1.10
Default : Yes
Forced : No
Audio
ID : 2
Format : AAC LC SBR
Format/Info : Advanced Audio Codec Low Complexity with Spectral Band Replication
Commercial name : HE-AAC
Format settings : Explicit
Codec ID : A_AAC-2
Duration : 53 min 2 s
Bit rate : 204 kb/s
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 23.438 FPS (2048 SPF)
Compression mode : Lossy
Delay relative to video : 40 ms
Stream size : 77.6 MiB (5%)
Language : English
Default : Yes
Forced : No
Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 49 min 9 s
Bit rate : 70 b/s
Count of elements : 632
Stream size : 25.5 KiB (0%)
Language : English
Default : No
Forced : No
Media
- Video Resolution 4K
- Width 3840
- Height 2160
- Aspect Ratio 1.78
- Container MKV
- Video Frame Rate 24p
- Audio Profile he-aac
- Video Profile main 10
Part
-
File Better Call Saul - S01E01 - Uno.mkv
-
Size 40.01 MB
-
Audio Profile he-aac
-
Container MKV
-
Video Profile main 10
-
Codec HEVC
-
Bit Depth 10
-
Chroma Subsampling 4:2:0
-
Color Primaries bt709
-
Color Range tv
-
Color Space bt709
-
Color Trc bt709
-
Frame Rate 23.976 fps
-
Height 2160
-
Level 5.0
-
Profile main 10
I get Direct Play on my NVidia Shield.
In the PLEX Console I’m seeing:
TimeJan 04, 2019 23:32:06.264
LevelError
Thread0x7f3dd02b3700
Message[Transcoder] [mp4 @ 0x2b181c0] Application provided duration: -16 / timestamp: 26206072 is out of range for mov/mp4 format
