Transcoding 4k video with Quadro P2000 Issue/Question

Plex Media Server Desktops & Laptops
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Server Version# 1.20.5.3583
Player Version#: 4.46.2
OS: Windows Server 2016
Processors: Dual Xeon E5-2670
GPU: nVidia Quadro P2000

I have a nVidia Quadro P2000 video card installed in my PC.

Before I ask my question/problem, I have read all the back and forth in regards to whether one should transcode 4K or not. Personally, I have no opinion. However, I do believe this should have the ability to transcode 4K videos without issue with the setup I have.

I am using the “app.plex.tv” to play the videos on my computer. I already have 1080p versions of my 4K movies (created by Plex’s optimization feature), so friends streaming and I can play them on non-4k devices. But I wonder why I am having issues transoding.

It is one of those things that is driving me crazy, because I believe it should work, and there are not many “settings” that can be adjusted.

If anyone can lend a suggestion, I would be so grateful.

Thanks to all who took time out of their day to read my post.

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I didn’t understand you question. Your friends are able to play your 4k and non-4k versions using their clients, but you’re not?
I believe the web browser player will always need transcoding.

About your video card. Click on professional and filter by P 2000

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Sorry I wasn’t clear. In short, when I’m transcoding 4k videos, I get lots of buffering. I am not understanding why it is not working properly with my set up.

A Quadro P2000 should be able to do multiple streams. Unfortunately, it cannot even do one stream at this point.

4

You haven’t actually said what the problem is.

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When I transcode a 4K movie, I am getting lots of buffering. With my current set up, I should not be getting any buffering.

Looking in Tautalli, I am getting transcoding of 0.8x (give or take). With my GPU, I should be able to transcode multiple 4K streams without issue.

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Do you have Plex Pass?

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Yes, I do have a Plex Pass.

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Playback a movie and provide the PMS logs.

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Thank you in advance for your help…Please find the logs attached.(File removed)

This is what I was saying about the “slow” transcoding. You’ll see the “speed” below. And I am getting buffering as I mentioned before.

image

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See if the suggesiton in this other thread helps. Windows 10 + Nvidia P2000 + HEVC 4K = Hardware Transcoding Not Working

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Thank you! I did see that. Unfortunately, my OS is Windows Server 2016 (not Windows 10). When I looked for that option, it was not there…My guess is that, it is not available in Windows Server 2016 (whether or not it will be come available is unknown to me).

I do not know if there is anything else I could try. I have also entertained the option of a Windows 10 VM, but I do not know if it will solver the problem or if it is worth it.

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