Hi, This may be related but I found that the two most recent plex updates broke x265 HEVC playback with Hardware Decode on my Linux server, I ended up having to roll back to ‘plexmediaserver_1.22.3.4523-d0ce30438_amd64.deb’ which resolved the issue. with any of the two newer updates the Plex Transco…

[image] jajwoodward: GT 630 As of 1.23.1, Nvidia drivers minimum is 430, not 418. You are best advised to upgrade to something closer to current (460-465’ish) The upgrade fixed several issues with transcoding There were more changes here (update/bump of a few other upstream dependenci…

I am haveing the same issue, ALL of my H265/hevc media is broken, it wont play for 1sec let alone 20, so hope my logs can help. my server is win 2008r2, the clients are chrome, roku, an lg tv os (whatever it is) firefox, (linux, win, and mac) i used media that i have played recently. looked like an …

@Emberbronte I cannot help very much with WIndows. I am a linux guy,. I do request, Please turn VERBOSE logging OFF. It’s impossible to follow what’s happening as I see other playback at the same time. In these logs – EXTREMELY difficult to read… I see transcoding. Please change the logg…

I had turned verbose logging off to pull those logs for you. I went to re run the same test and it seems to be working now. i haven’t changed anything sense i ran the test last night, and then running it this morning, maybe settings are taking more then a couple minutes to take effect?

Hi @ChuckPa , I’m also having problems with playback from a windows 10 server since the evening of 6/2. I’ve attached logs as requested. When I try to play something it takes 4 minutes to even get the first image up and then it just sits and spins. This happens for all files. In the logs the time …

@ElWig I’m sorry but I a Linux engineer. I looked at your Windows logs and I can’t even make sense of them. I only understand a few things which are universal to PMS. Would you mind reposting in a fresh thread and tagging is SERVER-WINDOWS ?

@ElWig I’ve asked a few of the Windows guys to come look. It is Friday evening for most so don’t know when you’ll get feedback. Sorry

Thanks for following up and letting them know

you seem to be getting the same tuner service error i was getting. file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist wish i had a solution, but mine seemed to fix itself over night, and this error qu…

Thanks for helping with what you’ve seen. What version of the client are you using? I’ve seen one case in the last two days where the same problem suddenly got solved. I’m hoping it gets fixed with the android 8.18.1 upgrade that i don’t have available yet.

Transcoding of HEVC broken with new version

Plex Media Server

ElWig June 4, 2021, 10:49pm 15

Actually I did do that yesterday @ChuckPa and I just updated it with the logs I uploaded to this thread but I haven’t got a reply from anyone. Can you suggest how I might get some traction on this from a team member familiar with windows?

After upgrade to server 1.23.2.4625-a83d2d0f9 android client can’t play files - Plex Media Server / Desktops & Laptops - Plex Forum

Thanks for taking a look BTW.

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Transcoding of HEVC broken with new version

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