Server Version#: 1.23.3.4707-ebb5fe9f3
Player Version#: Various
Asustor ADM version3.5.7.RJ92
Processor - J4105 w/ 8GB RAM
Hey there. I have a new NAS , and ran into some transcoding issues. HW accel turned on. Directplay works great, and transcoding anything that’s not 4k is fine - but transcoding 4k source is just unusable. After playing around with it further, I isolated it down to just HDR. With HDR turned off, I can run 4 streams and not hit 35% CPU. But with HDR mapping enabled, is where I hit the snag. Constant buffering… with about 2-3 seconds of playback, then buffering. If I pause, it plays well for a little bit then hits buffering again. I assume it’s filling up a send buffer during that pause-time. Is HDR mapping just a no-no? Unfortunately without HDR mapping enabled, its flat and dreary.
That’s in line with the info from the NAS compatibility list.
Your NAS/CPU can decode 2160p H.264 SDR (8bit MAIN, bt709 colorspace) and 4K HEVC (H.265) SDR videos and encode those as 1080p videos. It’s not powerful enough / doesn’t have the capability to decode HDR using hw-accelerated transcoding.
Optimizing could do the trick… it’ll just take an annoying lot of time if your CPU is weak. You might consider using another app like Handbrake on a more powerful device and subsequently upload the resulting file.
I have a Lockerstor 4 (AS6604T) and I have to disable HDR tone mapping to stream 4K movies. Otherwise, I have the buffering problem every 3 seconds.
Is there a workaround? Are they some drivers/packages that we can install in order to fix the problem? I saw that some OpenCL/Beignet packages are required on Linux…
Sorry, I don’t understand You mean that I need to uninstall the store version and install the docker one?
Is there any guide to do that on Asustor NAS?