I’ve been using Plex for a while, but lately the posters stopped updating for my movies. Whenever I choose one, it just loads for a LONG time, then the poster changes to a blank one. I’m currently using PSM for Windows on my personal computer, with wired internet connection.
What kind of volume is drive letter C: ?
Is it networked? or expanded with Windows storage spaces?
What kind of file system does it use? (it must be NTFS)
@OttoKerner said:
What kind of volume is drive letter C: ?
Is it networked? or expanded with Windows storage spaces?
What kind of file system does it use? (it must be NTFS)
Why did you install Plex server onto drive Q: ?
How much space is left on drive C: ?
C: is my SSD and Q: my HDD, both NTFS with plenty of space left. I preferred to install Plex on my HDD, along with all its application data.
@EmilianoTalamo said: C: is my SSD and Q: my HDD, both NTFS with plenty of space left. I preferred to install Plex on my HDD, along with all its application data.
All of Plex’s application data are still on C:
But this is probably not the issue.
It appears that some network access to themoviedatabase is timing out.
Do you have internet troubles? Or did you employ a new filter in your firewall or router?
@EmilianoTalamo said: C: is my SSD and Q: my HDD, both NTFS with plenty of space left. I preferred to install Plex on my HDD, along with all its application data.
All of Plex’s application data are still on C:
But this is probably not the issue.
It appears that some network access to themoviedatabase is timing out.
Do you have internet troubles? Or did you employ a new filter in your firewall or router?
Yeah, I moved all the application data to C: to check if that was the issue.
My internet connection is working flawlessly, and I just checked my router settings, all my firewall and filtering options are off. I also tried disabling Windows’ Firewall Service and tried to fetch a poster, with no luck either.
I can enter and browse themovedatabase’s webpage with no problems at all.
I have the same problem. Can’t change the default poster for a movie even if selecting from one of the already-downloaded posters. It just shows a blank icon. Happens all the time with random movies.
The movies metadata is fine.
Have you ever in the past started Plex server with ‘Run as Administrator’?
This will make certain files in the Plex data folder inaccessible to normal users (because they will be marked as ‘owned’ by the Admin account, and normal users are not allowed to change them).
@OttoKerner said:
Have you ever in the past started Plex server with ‘Run as Administrator’?
This will make certain files in the Plex data folder inaccessible to normal users (because they will be marked as ‘owned’ by the Admin account, and normal users are not allowed to change them).
Tracing route to image.tmdb.org [104.16.57.155]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 11 ms 11 ms 9 ms 29-160-89-200.fibertel.com.ar [200.89.160.29]
6 12 ms 14 ms 15 ms 6-165-89-200.fibertel.com.ar [200.89.165.6]
7 15 ms 14 ms 15 ms 150-165-89-200.fibertel.com.ar [200.89.165.150]
8 12 ms 10 ms 9 ms 200.0.17.181
9 14 ms 10 ms 8 ms 104.16.57.155
Trace complete.
Traza a la dirección image.tmdb.org [104.16.60.155]
sobre un máximo de 30 saltos:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Tiempo de espera agotado para esta solicitud.
3 * * * Tiempo de espera agotado para esta solicitud.
4 * * * Tiempo de espera agotado para esta solicitud.
5 10 ms 8 ms 11 ms 25-160-89-200.fibertel.com.ar [200.89.160.25]
6 9 ms 14 ms 14 ms 222-165-89-200.fibertel.com.ar [200.89.165.222]
7 10 ms 9 ms 11 ms 200.0.17.181
8 9 ms 10 ms 10 ms 104.16.60.155
