Trouble adding external HDD

So I have my plex server on Raspberry Pi 3. I mounted the external HDD and the files on the HDD show on Debian but when go into plex server to add media and click on the external HDD it is not showing the file folders within the HDD

Server Version#:
Player Version#:

Probably a bad mount or permission issue…
Here’s a super detailed description on how to mount a directly connected HDD so Plex will be able to use it.

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So I am very new here sorry the chuck@ is throwing me off…is going to be typed in my terminal or will it be the name I gave to the external HDD? And it asks for password is that the password I used on Debian or raspian

Yes, those are terminal commands.
Some of those need to be performed as admin (sudo = “do as super user”) – hence the parts about entering a password.

So tried to mount the external HDD and the file folders are showing on the desktop in the external HDD but when click to add to my library within plex the folders don’t show in the external HDD. I am really confused about what I am doing wrong as I feel I have typed this and mounted the drive correctly but the media folders are not showing in plex. In the instructions above do I type chuck@lizum word for word?

I also notice I have an error in plex of remote access. Is this why I am having issues? Please help. I am so new to all of this and it’s getting really frustrating

that’s part of the prompt – not a command.
the procedure is using a copy of what the terminal showed for that particular use case.

Example:

[chuck@lizum ~]$ su
Password:

# change the default permissions to owner='rwx', everyone else to 'r-x' 
#  'x' means to traverse the directory to subdirectories & files
[root@lizum chuck]# find /disks/media3 -type d -exec chmod 755 {} \;

# change the default permissions to owner= 'rw-',  everyone else 'r-only'
[root@lizum chuck]# find /disks/media3 -type f -exec chmod 644 {} \;

[root@lizum chuck]$

Is the prompt – this is a prefix the terminal is showing before you enter a command. Most of the times it’s a combination of the local user name and machine name (e.g. root=user @lizum chuck=machine). This can be helpful if you enter commands as different users (you can e.g. open a terminal session as user A, then switch users in that same session or establish a connection to a different machine – this way you know “who you are” and “where you are” :wink:

lines with a leading # are comments – you don’t need to enter those.

So in the given example, the sequence of actual commands is:

su
find /disks/media3 -type d -exec chmod 755 {} \;
find /disks/media3 -type f -exec chmod 644 {} \;

(whereas the Password: line is the actual output of the su command, asking you to enter the super-user password).
/disks/media3 is of course the folder structure used in this example and to be replaced with the folder names used in your own setup.

I suppose this is all also subject to how comfortable you are with learning to work with Linux (e.g. working in the terminal). If you feel this is going over your head you might want to reconsider your OS/platform choice (not so much because it’s beyond your capabilities to learn but because it’s beyond the effort you want to spend learning).
This is not so much “aimed at you” but a personal observation. Some users feel they must install their server using Linux because it’s considered more efficient blahblahblah… – if you’re not familiar with an OS it can be much more efficient to remain with a platform you are familiar with

So it looks like I am not the super user? How can I change that? I am allowed root commands but when I enter
[chuck@lizum ~]$ sudo sh
Passwd:
[root@lizum chuck]#

The password I use to log in to the system is not working.

My terminal shows pi@raspberrypi:~ $

The pi user should be a member of the group allowed to use those admin commands.
https://www.raspberrypi.org/documentation/linux/usage/root.md

So I used pi@raspberrypi and sudo sh that brought me to enter the password which I had just changed but it didn’t accept it. I logged out and it asked the password When I logged in. It took it. But when I access the terminal and type it in there it does not. I am the one who set everything up on the pi and I don’t remember being able to create users. Can you help?

I know this all becoming more about Linux and pi then plex but it seems the problem is plex reading that I am the root user?

earlier you mentioned you can execute root commands… have you tried simply prepending sudo to the individual commands (instead of opening a su shell)?

So I type sudo apt get and sudo sh in my commands of filling theses instructions but when I did pi@raspberrypi sudo sh and the password came up it did not accept the password I put in to log into and I am the only user.

keep in mind the

pi@raspberrypi

part is not part of the command but the prompt that is displayed. On your system that’s likely the pi@raspberrypi:~ $ prompt that is automatically displayed.

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