Trouble with adding TV Shows folder but no problem adding the Movies folders

[helgi_helgason_74_gmail_com]

Hello everybody,
I am trying to set up my Plex server and the setup is as follows:
I have a Asus NAS box (AS5304T) with both a TV Shows folder and two Movies folders and the Plex Server is setup on my desktop.
I have no trouble adding the two Movies folders and they update and display all the movies that are in the folders. I also have a TV Shows folder on the same NAS, under the same drive letter (A:) but when I try to add that folder the server doesn’t display the contents of the folder.

Do you know what the problem might be and how I could fix it?

Warm regards,
H.

[OttoKerner]

File names and folder organization?

[helgi_helgason_74_gmail_com]

The TV Shows folder is named TV Shows and then there are sub folders with the names of the TV Shows e.g. Chicago P.D.

[OttoKerner]

File names?

Which folder did you add to the tv shows library?
Did you select the type of the library to be “tv shows” when you created it?

[helgi_helgason_74_gmail_com]

[helgi_helgason_74_gmail_com]

Yes, I chose “add tv shows” for the tv shows and when I added the two movies folders I chose add movies

[OttoKerner]

I can already see the issue.

/ TV Shows
   / Show Title
      / Season 01
         Show Title - s01e01 - optional text.ext
         Show Title - s01e02 - optional text.ext
         Show Title - s01e03 - optional text.ext
         ...

Naming and Organizing Your TV Show Files | Plex Support

[helgi_helgason_74_gmail_com]

I’m sorry Otto, I don’t follow…

[OttoKerner]

You have added the “Season” folders directly into the “TV Shows” folder.
This doesn’t work.
You need to have one folder with the title of the show, then inside that a folder for each season.
And inside each season folder you put the video files of the episodes of that season.

[helgi_helgason_74_gmail_com]

Ah okay, so just to be clear:
First I say (e.g.) Altered Carbon, then within that folders: Season 1 & Season 2 and within those folders the episodes?

[OttoKerner]

Precisely. Please follow the link above to the official documentation for more examples.

[helgi_helgason_74_gmail_com]

Thank you kindly Otto. Your help is really appreciated

Warm regards from frosty Iceland.

[OttoKerner]

Make sure you don’t use extra subfolders for every episode.

[helgi_helgason_74_gmail_com]

I think I understand:
Altered Carbon ➔ Altered Carbon Season 1 ➔ Altered Carbon S01E01. Right?

[OttoKerner]

Make that
Altered Carbon ➔ Season 01 ➔ Altered Carbon S01E01

[helgi_helgason_74_gmail_com]

Got it, thank you!

[OttoKerner]

Tip: Filebot

[helgi_helgason_74_gmail_com]

Damn it, I still don’t understand what I’m doing wrong. I made a “test folder” to try to see if I was doing this right but I still get the “there are no items in library”

[OttoKerner]

You are doing precisely what I told you to avoid: You have subfolders for every episode. Don’t.

Also, if you want to test with a limited number of shows, you cannot point the library to just the folders of these shows. Because then the folder structure would be incomplete.