Trying to get set up

[mlibrik]

Server Version#:1.21.0.3616
Player Version#: 1.27.2
Windows 10

I’m having a lot of difficulty getting started with Plex. I intend to use it to curate my music collection. That’s all. I’ve installed the server and the Plex application. Somewhere along the way I have uploaded my music collection, which is well organized (and I could tell it uploaded). But when I open the Plex app and look at music, none of my collection is visible. I see stuff about “Tidal” but not my collection. I loop endlessly through webpages telling me how great Plex is, but never find troubleshooting tips. Can I hire someone to help me with this?

This seems like a great thing, but I am utterly baffled. Stuff just doesn’t work. I try to upload updates and get unhelpful messages like “Hmm, something went wrong.”

[BigWheel]

Nothing gets uploaded anywhere. You just tell the server where the files are and it creates a database of them. The files stay where they are. On the Home page if you click on More do you see the music library you created?

[mlibrik]

Yes, that found it. Thanks.

[BigWheel]

When hovering over that library the menu on the right of it. ( the dots) will be there where you can pin/unpin it to the home screen.

if you don’t use Tidal or the other streaming stuff we have you can turn those off for your account here https://app.plex.tv/desktop-qa#!/settings/online-media-sources

[mlibrik]

Thanks, but I’m not seeing that. I can go to the specified page and I see I’ve disabled everything except “Music.” There isn’t an option for Tidal.

[BigWheel]

“Music” is Tidal. we left it generic in case we partner with any other music sources. Turning that off will not disable your personal music library.

[mlibrik]

Hey, this is progress! Since I’ve now gotten started, when I pull up an artist’s page, the I see a list of “Popular Tracks” before I see the available albums. Is there a way to remove, or just move, the Popular Track so the albums are visible up top?

[BigWheel]

Edit the library then on the advanced tab there is an option to remove “popular tracks”

[mlibrik]

Well, I did that and I’m still seeing Popular Tracks. I even re-loaded Plex, moved to different artists, but it persists. How do I get this change to be recorded?

[BigWheel]

hmm. are you using app.plex.tv or ip:32400/web ?

might have to do a hard refresh of page. https://www.howtogeek.com/672607/how-to-hard-refresh-your-web-browser-to-bypass-your-cache/

[mlibrik]

Still no luck with Shift+reload or Cntl+reload. I logged out and back in and check the advanced settings. Popular Tracks is still unchecked.

[mlibrik]

FWIW, I also unchecked “Artist Bio” and I’m still getting that as well, though I don’t mind seeing the artist bio.

[mlibrik]

I did “Refresh Metadata” on the artist’s page, and the Bio disappeared, but Popular Tracks is still persisting

[BigWheel]

Ok. Gonna need to ask some folks about that. Not sure what is going on yet.

[Nate8727]

Try clearing your web browsers history, cache, and cookies.

[OttoKerner]

Disabling popular tracks will render some of the “Radio” (auto-generated playlists) un-usable.