Server Version#: 1.24.5.5173 Literally every show I’ve tried adding and scanning today (including shows that are properly matched) is just adding the new episode as “Episode 7” or “Episode 8”, etc. I am also unable to match Panorama ( Panorama - TheTVDB.com ), even by TVDB ID. Everything is working…

Ahh, in the TVDB Scanner logs (found it in PMS Plugin Logs), I see: 2021-11-25 11:49:07,014 (7f48265b3b38) : INFO (init:364) - Searching for match with: South+Side (lang: en) 2021-11-25 11:49:07,014 (7f48265b3b38) : DEBUG (networking:143) - Requesting ‘ http://127.0.0.1:32400/services/thetvdb/lo…

Please can you provide the full server logs zip.

Yes of course! Here they are: Plex Media Server Logs_2021-11-25_12-27-37.zip (5.5 MB) Happy Thanksgiving :slight_smile:

The new Plex Movie agent has been awesome for me, I didn’t realize I was on the legacy TVDB scanner, so I’ll give upgrading my library a whirl. I’m really curious what’s going on with my TVDB agent, though… I suspect it’ll likely have the same issue.

Besides changing to the Plex agent is there a fix for this? I switched from the TVDB to the MovieDB about 9 months ago, and all has been great, until a few days ago, no TV shows match. New movies match just fine. Where does the Plex agent get it’s info from? I’m fine switching to it, but I have som…

it’s this, server logs won’t do anything unfortunately. [image] The Great (2020) season metadata not pulling through Metadata & Adding Files Server Version#: 1.24.5.5173 Player Version#: 4.70.0 I’ve just added Season 2 of TV Show The Great (2020) theTVDB ID 369301, so P…

No, that’s for the modern agent only. OP is using the legacy agent which doesn’t hit that broken endpoint.

Thanks, I can see that the authentication request to tvdb is timing out for some reason, I cannot give you a reason why this is happening and I don’t see this issue on my end. Are you able to reach this endpoint? https://api4.thetvdb.com/v4/status

[image] TheYGC: The new Plex Movie agent has been awesome for me, I didn’t realize I was on the legacy TVDB scanner, so I’ll give upgrading my library a whirl. I’m really curious what’s going on with my TVDB agent, though… I suspect it’ll likely have the same issue. Upgrading to the new agent…

I’ve been having the same issue for weeks. I tried to “match” my recent movies and tv shows with different agents, and I tried enabling every agent under the advanced settings. Still, no match results at all. I even tried the trick of searching with the imdb title id/tvdb id EDIT: After losing data…

TV Metadata Not Matching (11/25/2021) [Everything Was Working Previously]

Plex Media Server Metadata & Adding Files

power November 26, 2021, 4:07am 7

it’s this, server logs won’t do anything unfortunately.

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TV Metadata Not Matching (11/25/2021) [Everything Was Working Previously]

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