TV show ratings/restrictions not working?

Plex Media Server Desktops & Laptops
1

Server Version#: 1.19.4.2865

So like a lot of you I have a plex library shared with family and there are shows where we would not like the kids to be able to see on their user accounts. I thought I had this locked down but I looked in as my kids account today and it looks like its not working or I have something set wrong.

Here are the ratings that have been setup:
image

But if I look at a show that has a content rating of TV-MA but I can see that show in the library when logged in as that kid account. What am I doing wrong?
image

2

Did you just add that restriction and was the user already logged in? If so, you need to reload the user account otherwise it won’t update it’s restriction info.

3

I think I did with the user logged out but I’ll go back in and see if it’s fixed.

4

Ah, perfect. I logged back in with a completely separate browser and it looks like its fixed. Thanks!

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.