My TV shows won’t play. They show up on the web server page and can even be played when selected from on deck or recently added. However when I go to tv shows it says server unavailable. This happens locally and remote. It happened a Couple days ago and I deleted it and re-added it however I lost a…

[image] AZFuego: I deleted it and re-added it however I lost all my play counts That’s not right. PMS never forgets play counts. Did you possibly use a different agent than you had before? Play counts are tracked by the agent used. Try rematching 1 show you’ve seen with a different agent …

Well it happened again, and yes, I lost my play counts. The TV shows section says server unavailable when trying to access so i deleted it and readded it and then every single show says it’s unwatched. Only tv shows is effected. Its the weirdest thing. Everything else works fine

Is there a Plex DVR recording things into this library? If so, it could be in connection with this issue: [image] Mobile Plex clients can't see TV Show libraries Mobile Devices The server issue is only affecting Plex for iOS and Plex for Apple TV and possibly also roku ap…

Info: The issue is in PMS 1.13.9 affecting the loading of TV Shows libraries that have recordings added, has been seen to only affect Plex for iOS, Plex for Apple TV and Plex for Roku plex client apps.

Oh sorry - I will clarify - There is an error in the xml returned by the server Plex for iOS and Plex for Apple TV and Plex for Roku may fail to load the libraries. The XML error does relate to watched status counts and episode count - so clients that may not fail loading the libraries could prese…

So it actually may be the same issue?

Yes See Houston, we have a problem (library doesn't load) and TV Shows returning malformed XML metadata

Plex Media Server Logs_2018-10-26_18-48-15.zip (5.5 MB) attached logs.

Is there another version of plex i can download? I tried deleting my dvr and still nothing.

TV Shows categories not accessible

General Discussions

OttoKerner October 26, 2018, 11:19am 6

Then there must be something else going on with this version, because there were several reports about incorrect ‘unwatched’ episode counters with PMS 1.13.9, e.g.

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TV Shows categories not accessible

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