TV Shows: Content not found

Server Version#: 1.31.3.6868

I have several TV shows in my library, and they all show up correctly. However, I recently added a new show called “Father Brown” to my library using the following folder structure:

TV Shows/Father Brown (2013)/Season 01/Father Brown - S01E01.mp4

Unfortunately, the content is not being found. Can anyone suggest a solution to this problem?

Can you post your server logs?

Plex Media Server Logs_2023-04-08_17-38-07.zip (4.3 MB)

One note: the files a smaller than 300MB each

Can I get a screenshot of your library folder settings?

sure:






I was looking for the library path section

Sorry, where can I find this information?

on the library hamburger Icon => Manage Library => edit Then the add folder option

Let’s start with pointing that to /volume1/music/TV Shows.
The tv-show scanner doesn’t like it if you have additional layers of folders when scanning your media.

My guess is the files are actually linked to your library but are mismatched or identified as duplicate versions of some other show because of that.

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Thank you so much, this solved the problem!

That was my suspicion too, just wanted proof before explaining what was going on.

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