TV shows not being sorted into Seasons

General Discussions
1

In the last few weeks (as of say June 15th) I noticed that some TV shows are not being sorted into Seasons on the app/plex/tv or the plex media player. I checked my NAS and they are in their properly coded folders and seasons. I checked the metadata of the files on Plex and they too are properly named. Has this been fixed?
As an aside: Last week an entire weeks worth of recordings were blank on my schedule. Luckily I refreshed the guide and they showed up. I’m still trying to forgive you for a loss of 2 days of recordings earlier in June after an update. Should I be manually refreshing the guide myself? Or should I consider using the HDHomerun app for my recordings?

July 14 Problem solved! For some reason seasons were set to hide under edit/advanced, except now Plex Media Player for PC won’t start. Guess I’ll uninstall and reinstall.

2

Can you give us an example or screen shot of what you mean. Nothing has changed as far as required naming conventions or scanners/agents for TV that I am aware of.

3

Disregard, I found the answer here: Some shows not broken into seasons

Sorry about that!

I have a similar question, and I’m new so I hope this is an alright place to put it. For some reason one TV Show is not being sorted into Seasons. It’s “The Cat in The Hat Knows a Lot about that!” I have it in:

TV/The Cat in the Hat Knows a Lot About That! (2010)/Season 01/The Cat in the Hat Knows a Lot About That (2010) - s01e50 - Aye Aye; Trick or Treat.mkv

I’ve tried it with and without the ! in both That! spots and it doesn’t matter.
I tried Fix Match and the two options are “The Cat in the Hat Knows a Lot about That!” and “The Cat in The Hat Knows a Lot about That! (2010)”…I have it matched to the first but it didn’t help to match to the other.

When I search for this show on TVDB it never shows up no matter what I type BUT if you go to a series and change the name in the URL it does exist. https://www.thetvdb.com/series/the-cat-in-the-hat-knows-a-lot-about-that

I am getting episode matching and the background artwork. Just not the seasons. I hope that all makes sense! and thanks for any help

4

From how many seasons are your files?
Only one or several?

5

Themoviedb has it as well so you can use that as well. Not sure why tvdb search is broken for that one. When you do a fix match and click Search Options. Change the agent drop-down to themoviedb.

https://www.themoviedb.org/search/tv?query=The%20Cat%20in%20the%20Hat%20Knows%20a%20Lot%20About%20That!&language=en-US

6

Otto, it’s three seasons but I figured out the problem, thanks.

BigWheel - That’s a really neat tip! Thanks. I didn’t know I could change the agent from fix match and I didn’t know I could have different agents for shows, I thought it had to be the same across all shows. Lots to learn!

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