I have been attempting to get my tv shows to display correctly and have browsed various messages. I had them in the correct order “Name of show” “Season 01” and most seem to be displaying correctly in various forms. Different shows are displayed under different methods and most seem to work fine. Like, S01E01, or Episode 1 Name of title. This is a cartoon named Legend of Korra. It has 4 seasons. I have seasons 2, 3 and 4. Seasons 3 and 4 display perfectly fine but for some reason it refuses to display Season 2 as anything other than Season 1. I do not own season 1. So I have attempted to do the “dance” i have read about. Remove the files from the TV show directory. Refresh. Empty trash. On the down menu I could not find any reference to “cleaning bundles.” I moved it back. And refreshed. It changed everything back to Season 1, 3, and 4. It gets about 80% of the stuff right, then just leave the other 20% blank, but I figure that is because I don’t have it organized very well in the method it should be displayed. I was going through tonight trying to fix it, and the first one I started messing with, this, ended up taking all my time because I couldn’t get season 2 to display correctly. Oh, and I tried the mismatched title, and search manually, using the number of the TVdatabase. It would find Legend of Korra, than update it to Season 1 information again. If anyone has any suggestions, I’m all ears. Thanks.
I’m having the same issue
@justsum13lse said:
I have been attempting to get my tv shows to display correctly and have browsed various messages. I had them in the correct order “Name of show” “Season 01” and most seem to be displaying correctly in various forms. Different shows are displayed under different methods and most seem to work fine. Like, S01E01, or Episode 1 Name of title. This is a cartoon named Legend of Korra. It has 4 seasons. I have seasons 2, 3 and 4. Seasons 3 and 4 display perfectly fine but for some reason it refuses to display Season 2 as anything other than Season 1. I do not own season 1. So I have attempted to do the “dance” i have read about. Remove the files from the TV show directory. Refresh. Empty trash. On the down menu I could not find any reference to “cleaning bundles.” I moved it back. And refreshed. It changed everything back to Season 1, 3, and 4. It gets about 80% of the stuff right, then just leave the other 20% blank, but I figure that is because I don’t have it organized very well in the method it should be displayed. I was going through tonight trying to fix it, and the first one I started messing with, this, ended up taking all my time because I couldn’t get season 2 to display correctly. Oh, and I tried the mismatched title, and search manually, using the number of the TVdatabase. It would find Legend of Korra, than update it to Season 1 information again. If anyone has any suggestions, I’m all ears. Thanks.
First, here is the straight poop on Plex Naming Standards:
https://support.plex.tv/hc/en-us/categories/200028098
If you want a pleasant co-existence with Plex and if you want your media to match with online databases so artwork and information is downloaded (most people do) the guideline for file naming isn’t a suggestion… it’s a requirement.
Go here: https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats
Open the ‘Info’ screen by clicking the dots then copy the entire line indicating the path including the file name… it should look similar to this (your drive and file extension could, of course, be different, but your structure and file name had better be identical - paste the line in your next post so we can see your name and structure and we won’t have to hope you have it right - this could help us later when we’re not chasing potential problems that don’t exist):
F:\A TV Show Library\The Legend of Korra\Season 02\The Legend of Korra - S02E01 - Rebel Spirit.mp4
(I got a first time, instant match with this name and structure) (your Season folder could be a single digit, but to comply exactly with Plex naming standards I made mine Season 02)(The episode name is optional and for clarity everything after S02E02 is ignored by Plex - you can go crazy here, or have nothing… it doesn’t matter)
Here is The Legend of Korra at TVDB: The Legend of Korra - TheTVDB.com
The name of the show is ‘The Legend of Korra’… not ‘Legend of Korra’, not ‘Korra’, or anything else. ‘The Legend of Korra’ is the name.
The proper method, including ALL the dance steps for ‘The Plex Dance’ is as follows:
- remove ENTIRE show from library
- update library
- clean bundles
- empty trash <— update libraries, clean bundles, empty trash: https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions
- Fix the name and structure for every file in the ENTIRE show (FileBot can rename every file in the entire show perfectly in seconds - link in my signature)(this is done OUTSIDE the library away from the watchful eye of Plex)(SEE NOTE)
- replace show into library
- update library
NOTE: if you are using MP4/M4V (same file, different name) files they could have bogus embedded metadata (The Title field embedded in the file’s metadata may contain a name not in compliance with Plex naming standards). Move Local Media Assets OUT of the top slot in all your Agent lists. Drag Local Media Assets to the bottom of every list - leave it checked… just move it down the list:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
It’s easier to move Local Media Assets than it is to inspect and change/remove bogus embedded metadata for every file in your library… so move Local Media Assets to save time and unnecessary pain and suffering.
If you’re not using MP4/M4V files - move Local Media Assets anyway… in case you ever want to use an MP4/M4V file and in case it contains bogus embedded metadata.
Continue with Step 6 and 7 of The Plex Dance.
If you’ve followed the instructions above to the letter you should now have a fully populated ‘The Legend of Korra’ show in your TV Show library.
If not - you’ve not followed the instructions or you’ve got problems.
Let us know what happened.
One more detail that has helped me immensely. Plex’s default source for tv shows is TheTVDB.com. Your best shot is to get the episodes in line with their listing sequence.
https://www.thetvdb.com/
Alternatively you can check if the show is listed differently in The Movie Database.
https://www.themoviedb.org/
@justsum13lse said:
I have been attempting to get my tv shows to display correctly and have browsed various messages. I had them in the correct order “Name of show” “Season 01” and most seem to be displaying correctly in various forms. Different shows are displayed under different methods and most seem to work fine. Like, S01E01, or Episode 1 Name of title. This is a cartoon named Legend of Korra. It has 4 seasons. I have seasons 2, 3 and 4. Seasons 3 and 4 display perfectly fine but for some reason it refuses to display Season 2 as anything other than Season 1. I do not own season 1. So I have attempted to do the “dance” i have read about. Remove the files from the TV show directory. Refresh. Empty trash. On the down menu I could not find any reference to “cleaning bundles.” I moved it back. And refreshed. It changed everything back to Season 1, 3, and 4. It gets about 80% of the stuff right, then just leave the other 20% blank, but I figure that is because I don’t have it organized very well in the method it should be displayed. I was going through tonight trying to fix it, and the first one I started messing with, this, ended up taking all my time because I couldn’t get season 2 to display correctly. Oh, and I tried the mismatched title, and search manually, using the number of the TVdatabase. It would find Legend of Korra, than update it to Season 1 information again. If anyone has any suggestions, I’m all ears. Thanks.
Have you tried putting in a dummy Season 1 with a dummy Episode.
Example: S01E00
Then follow the dance etc
