TV shows not matching, but using Options/Match works

Chuckpa - as a test, I created a smaller library consisting of only 3 shows. This worked. So this appears to suggest that plex must successfully make it through the entire scan at least once before pulling in any metadata. My library is large storage to the media isn’t super fast, so it takes quite a while to complete an initial scan. Perhaps this is the issue? Anyhow, if this IS the issue my apologies for wasting your time. Is this a new thing that plex does or has it always been this way and I just never noticed before?

I guess I spoke too soon. It finished one cycle of the library and still nothing.

Logs please?

An update. I bashed into the docker container and ran:

/usr/lib/plexmediaserver/Plex\ Media\ Scanner --progress --scan --refresh --section 8 -d /path/to/any/show

and Plex immediately began matching all shows. So, resolved for now it seems. Appreciate your time again.

Here’s the odd part, if I don’t add that “-d /path/to/any/show” and/or add the --force flag, nothing gets metadata. If I add the -d /path/to/any/show (with the path being a valid one within that section to a particular show) ALL the shows start refreshing metadata. Very strange.

LOL, thanks man I had just uploaded the 3 seasons of Yellowstone, Great show, and wanted to share with some folks and couldn’t get the metadata either. And your simple suggestion worked perfectly.

Thanks buddy

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What does this do? I’m getting exactly the same issue as you did.

I Plex Danced all my media and now I don’t get metadata for most of them. Here’s my recent thread about it: New TV shows not matching every single time

@ChuckPa this seems to be a common occurrence. Don’t you think it’s really considered a bug?

I have this happening on two PMS that I own. Every single time a new TV show is added to the library, it doesn’t auto-match. I have correct filename structure, for example:

Fixing the match manually is the workaround but this is not acceptable. And like I said plex dancing just made it worse before most of the shows are now unmatched. I can probably do a refresh metadata for the whole library but I don’t want to do that until I know the fix.

I have this same issue, nothing matches at all

same here. no new shows get matched.
There is no file title set on the mkv files.

Manual search works fine.
Works fine with the new alpha scanner/agent.

Agent logs just say 404 error. I can PM logs if waned.
Manual search works fine.

INFO (logkit:16) - Searching for exact match with: A+Discovery+of+Witches+%282018%29 (lang: de)
2021-01-26 05:18:45,595 (33e8) :  DEBUG (networking:143) - Requesting 'https://tvdb2.plex.tv/login'
2021-01-26 05:18:45,921 (33e8) :  DEBUG (networking:143) - Requesting 'https://tvdb2.plex.tv/search/series?name=SERIESTITLE_WAS_HERE '
2021-01-26 05:18:46,391 (33e8) :  ERROR (networking:196) - Error opening URL 'https://tvdb2.plex.tv/search/series?name=SERIESTITLE_WAS_HERE '
2021-01-26 05:18:46,391 (33e8) :  INFO (logkit:16) - HTTPError 404: 
2021-01-26 05:18:46,391 (33e8) :  INFO (logkit:16) - There was a problem attempting an exact TVDB match in SERIESTITLE_WAS_HERE  (lang: de)
2021-01-26 05:18:46,391 (33e8) :  INFO (logkit:16) - Searching for exact match with: SERIESTITLE_WAS_HERE  (lang: en)
2021-01-26 05:18:46,391 (33e8) :  DEBUG (networking:143) - Requesting 'https://tvdb2.plex.tv/search/series?name=SERIESTITLE_WAS_HERE '
2021-01-26 05:18:46,881 (33e8) :  ERROR (networking:196) - Error opening URL 'https://tvdb2.plex.tv/search/series?name=SERIESTITLE_WAS_HERE '
2021-01-26 05:18:46,881 (33e8) :  INFO (logkit:16) - HTTPError 404: 
2021-01-26 05:18:46,881 (33e8) :  INFO (logkit:16) - There was a problem attempting an exact TVDB match in SERIESTITLE_WAS_HERE (lang: en)
2021-01-26 05:18:46,881 (33e8) :  DEBUG (runtime:88) - Sending packed state data (607 bytes)
2021-01-26 05:18:46,881 (33e8) :  DEBUG (runtime:924) - Response: [200] str, 320 bytes
2021-01-26 05:27:56,676 (3eb4) :  DEBUG (runtime:717) - Handling request GET

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