TV shows not matching correctly

Sorry I don’t have the answer, but I do have a similar issue.
I am using the same server version as you and when I just put three new shows into the program, it listed one correctly as “FBI - Most wanted” and another (FBI) as “FBI - Most wanted” season 4, and the other (The Great British Baking Show) as FBI - Most Wanted" season 12.
Both of the other shows are in the correct folders and are named correctly, and outside of deleting them and re-adding them to see if that cures the issue, I am not sure how to proceed.
Plex has all the correct info, but has decided to do something off base with it.
thanks-

@lockrob2000 it helps for us to know the exact folder structure you used and filenames so we can try to figure out why it would do that.

  • /Television/The Great British Bake Off/Season 12The Great British Bake Off/The Great British Bake Off.S12E08.Free-Form Week.mkv - that shows up as FBI - Most Wanted.S12E08

  • /Television/FBI/Season 4FBI/FBI.S04E06.Allegiance.mkv - that shows up as FBI - Most Wanted.S04E06


This is an example of the file that is showing up in FBI - Most Wanted.

not sure if a typo but looks like you have an extra show name in there. and I am assuming Television is the only folder you have set in the library settings.

should be

/Television/The Great British Bake Off/Season 12/The Great British Bake Off.S12E08.Free-Form Week.mkv

should be

/Television/FBI/Season 4/FBI.S04E06.Allegiance.mkv

1 Like

Rename to:

/Television/The Great British Bake Off (2017) {tmdb-87012}/Season 12/The Great British Bake Off.S12E08.Free-Form Week.mkv

Note season folder name!

Also just in case, I added (YEAR) to Show directory, as well as tmdb-id, in case you are using the new native agent

1 Like

I made a new topic for you @lockrob2000 since this is about TV and the other was about movies

1 Like

I have folders for Television, Photos, Movies and Music.
The television show is set to a sub folder called “The Great British Bake Off” and under that there is a sub folder called “Seasion12” with the show inside that.
Television - Folder name
The Great British Bake Off - the show folder name
Season 12The Great British Bake Off - The season folder name
The Great British Bake Off.S12E08.Free Form Week.MKV - The show name

This is the naming convention throughout, and is the naming convention that I have used from the beginning. If I need to change it, is that an easy way? I have about 300 television shows.

which folder path do you have here.

/media/Television/

No, that is not correct, the folder is directly under the server and is called “Television”
It is possible to re-direct it to a folder called “Media/Television” on the server…
does that need to happen?
I would have to do the same with all the other parent folders.

Are you saying, that the volume is named /media/Television/ and all shows are located directly in the root dir of that?

If so, then that’s not recommended, and suggest you do the following:

  • On the mount point named /media/Television/ add a directory named shows
  • Add /media/Television/shows to the library path (You can have multiple path entered)
  • Move all exsisting directories below /media/Television/shows (Should not take more that a split sec)
  • Refresh Library
  • Verify every episode is now doubled (Select an episode, and then select info)
  • Remove path /media/Television from the library
  • Refresh library
  • Empty trash

Will do, thanks-

1 Like

Let me try and clarify something-
If I go to “add media” the existing path is a folder (called television) on the same level as the one called media. However, if I select “media” and click on it there is a folder under “media” that looks to be a duplicate of the “television” folder on the same level as “media”.
Not sure how this happened or if it is typical.

Unsure what you mean here sadly

Please state OS/Distro your PMS is running, as well as some screendumps from both the WebClient as well as from the filesystem

I am running version 4.63.0 of the player and Version 1.24.5.5173 of the server on UnRaid.
The unRaid OS is Linux.
This is what shows for the Television folder if I go to the “add Folder” screen.


However if I go to add a folder I have this option.

I can then go to the Media folder on the right side, select “television” and then have the same shows available.

Should I have chosen the second option?
Sorry for the unpeeling of the onion…

Open up a terminal, and type:

  • cd /
  • ls -la Tele*

Show me the output

When I do that on the server it says command not found.

Darn, since not an unraid guy myself :frowning:

I’ll poke some folks, so standby

Kernel: Linux 5.10.28-Unraid x86_64

OpenSSL: 1.1.1j

OK