Server Version#:1.24.5.5173 Player Version#:4.29.2 Server shows The Movie Database has the correct movie ‘Red Notice 2021’ but Refuses to Load it. No matter how I go in and search to select ‘Red Notice 2021’, Server IGNORS my selection and shows ‘SAS Red Notice 2021’ (which I also have) instead. …

Try using the IMDB id tt7991608 in the title field when fixing match ( need to hit Search options)

Correct me if I’m wrong @BigWheel but couldn’t he add that tag to the actual file and then do a Plex Dance also?

@Blkbyrd he is not using the new agent. he is using the old agent. I can tell because the new agent would have the poster art in the fix match results. I do think he should upgrade the library to the new agent and refresh metadata for library but I understand folks reluctance to do that.

Using the IMDB tt number worked, thanks. Any idea the normal method didn’t work? Since it linked the two files together, even though I split them apart and using the tt number changed the new file to the correct information, it still does not show as recently added, I assume maintaining the added d…

[image] stevensoke: I assume maintaining the added date from SAS Red Notice. Is there a way to update that also? Try the Plex Dance

@lockrob2000 I split your issue into another topic since it was about tv rather than movies. TV shows not matching correctly - #7 by BigWheel

I have basically done that (several times now), except for the Clean Bundles part. What does that do? How does it effect all the other movies in the Library?

[image] stevensoke: Any idea the normal method didn’t work? off hand I cannot say. except possibly since the “SAS” one is an mp4 possibly it has bad embedded metadata and the local media assets sub agent is over riding the fix match choice. I will say that the old agent are using for the li…

[image] stevensoke: except for the Clean Bundles part. What does that do? It removes metadata for items no longer in the database. It’s also a part of the scheduled tasks normally running, named Remove old bundles every week

[image] stevensoke: I have basically done that (several times now), except for the Clean Bundles part. What does that do? How does it effect all the other movies in the Library? the clean bundles part is what actually removes the metadata that was previously gathered for the items that were r…

[image] BigWheel: I will say that the old agent are using for the library is not likely to get fixed so do suggest updating the library to use the new Plex Movie agent I always update when it shows an update is available, I did not know there was a New Plex Movie Agent. If the ‘Update Availab…

Server Knows Correct Movie, but Lists a Different one

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Server Knows Correct Movie, but Lists a Different one

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