TV Shows showing up on web app but not on media dlna server

Server Version#:18.04
Player Version#: 1.16.2.1321
So not quite what sure to look up or where to start, but I have a server now up and running, I access said folder, upload content to it, and plex’s web app sees it and has it in the library, I can stream it from the computer using the Samba share network drive, but on file explorer it sees the server, then 3 folders, one for each content type, all of them are empty, in this case I’m checking video. Not sure what could be going on

I assume you checked the “Enable the DLNA server” checkbox.
I know the old always half-broken Apple iTunes server worked better after a reboot of plex.
Your firewall or antivirus might be blocking the DLNA service.

Network ports for Plex services

If you are trying to access it from outside your house or via your Public IP address, your ISP router is going to have to have ports forwarded. If it is configured for UPNP it doesn’t always seem to setup up immediately. Rebooting the server and checking access from outside seemed to trigger port mappings through UPNP sometimes.

So i accessed the 32400 port for set up via a web browser, not sure if that changes anything, and I’m accessing from my home network, the goal is for ps4 and pc to access via dlna, so I’ll try another restart but I don’t know if it’s gonna be the firewall route since ps4 can’t see it either

Why not use the actual Plex clients instead of dlna?

so in the end, its pretty much just gonna be ps4 and windows that access it, I don’t know if the plex app for ps4 requires that flexpass but it’s worth looking at, my big thing is that this has been a whole project of learning, not so much plex, that pain was the other part, but point is, the app mode feels like what I did with extra steps, and this problem, feels like it means I messed something up

it looks like I’m dumb and that the solution was a server restart!

It doesn’t

There are some plex features that don’t seem to get going until after a full start with them enabled. Some UPNP setups (that is where programs in Windows communicate with your Firewalls & Internet Router and request it to forward ports to the service on that machine) seem to kick in after I reboot the server.

Normal Plex is not a DLNA server.
The PlexWEB (Viewing Plex in a web browser) is accessing PLEX, not plex through DLNA.
32400 is Plex (service), DLNA is different. Plex clients (other than a browser) access 32400. And clients are typically MUCH better at playing media that a browser is. Although Make sure you review your settings for LOCAL and REMOTE QUALITY. Plex will reduce the quality down as much as it has to until it conforms to this setting on each client. So blurays may reduce to TV/DVDs from the 1990s based upon this setting. Amazon Fire & Apple TV have really low Remote quality of 480p. (Local applies to clients within your house; Remote any client in the rest of the world)

DLNA is usually a lot simpler and really basic. It basically lets a device grab media files to be played. It is like a file share to play media files. And your client has to do ALL the work and be capable. Plex is far more advanced than that.

DLNA uses two completely different ports. If you were looking for DLNA, these are the ports your firewall might have been blocking.

  • TCP: 32469 (for access to the Plex DLNA Server)
  • UDP: 1900 (for access to the Plex DLNA Server)

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