Two roku tvs, neither will find audio for certain files

I’m not sure what’s happening as I’ve just recently started having this issue

I have two roku 4k tvs (TCL and hisense brands) and in certain files (in this case 4k movies with only one audio track like DTS HD ma-5.1) it will try to transcode but fail and then when forcing direct play it says it can’t find audio so if I play it anyway its high quality with no soind at all

The tvs both use built in speaker so no surround sound or sound bar here

I would prefer to be able to transcode and use a compatible audio track but it’s like no matter what I do I have this issue on certain files

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.