Ubuntu Connection with Plex

change the mount point.

rclone mount ftp:files /home/multimedia/ -vv --allow-other

Linux is case sensitive

ok is mounting
and now?

it nothing there

Oh, now that’s an interesting installation.

sudo chmod 755 /

Question: Did you install the Ubuntu SNAP package or from Plex.tv/downloads ?
Beginning to wonder if you installed the wrong one.

It’s all starting to drive me crazy :wink:

this was my istallation: sudo apt-get install plexmediaserver
If it would be possible for you, could I also offer you Teamviewer or something else?

@marco_6118

Open a terminal window.

if you have /var/snap/plexmediaserver/common/Library then you got the snap package installed. sudo snap list will confirm that.

If you have anything else you will have /var/lib/plexmediaserver/Library.
dpkg -l | grep plexm will confirm if you have the native package installed.

Please let me know what you have


root@vmd122137:~# sudo snap list
sudo: snap: command not found
root@vmd122137:~# dpkg -l | grep plexm
ii  plexmediaserver                       1.32.7.7621-871adbd44             amd6                                                                        4        Plex organizes all of your personal media so you can easily access and                                                                         enjoy it.
root@vmd122137:~#

root@vmd122137:~# sudo snap list
No snaps are installed yet. Try ‘snap install hello-world’.

@marco_6118

Is Ubuntu the host OS & bare metal on the hosts computer
-or-
Is this a Ubuntu VM ? If it is a VM, what is the host OS?

I am asking because 2 things still do not make sense.

  1. hostname vmd122137 - this is a very unusual host name
  2. root:x:0:plex - plex is not usually in the root group when render exists.

@ChuckPa , it is a VM from Provider Contabo (VPS)
if the sn does not fit, could you recommend an alternative?

maybe I should take a higher Ubunut version, I currently have 20.04?

Now I’m understanding a bit better.

There is something about how Ubuntu is installed in the VM which doesn’t work well.
They’ve changed things which should not be changed.

Can you install a stock Ubuntu image on the VPS yourself?
(download the ISO from Ubuntu and install it)

If not, can they give you a stock Ubuntu installation without the things they’ve done to it?

Don’t know the reviews on this one


Google search ‘Linux VPS providers’ provides a nice list to choose from.

ok, have now reinstalled the VM. Do you want 20.04 or Higher Ubuntu?
If you have teams, I can also send them my contact details.

Ubuntu 20.04 or Ubuntu 22.04 is fine.
I do prefer you stay with the LTS (20.04 or 22.04) releases (Even numbered years)
Odd-numbered years automatically expire in April of the following year.

Ok is installed, what should I do now?

Download plex from http://plex.tv/downloads

x86_64 (64 bit Intel) - Ubuntu/Debian (.deb) package

Put that file on the server in your home directory

sudo dpkg -i   put_the_filename_here.deb

It will install a fresh server.

Now, because you’re remote to it, can you handle a SSH tunnel to the server to claim it or do you need my claiming tool or are you ok with using curl manually ?

i have now installed the i386 verison

PlexMediaServer install: Installation Type: New
PlexMediaServer install: Process Control: systemd
PlexMediaServer install: Plex User: plex
PlexMediaServer install: Plex Group: plex
PlexMediaServer install: Video Group: video
PlexMediaServer install: Metadata Dir: /var/lib/plexmediaserver/Library/Application Support
PlexMediaServer install: Temp Directory: /tmp
PlexMediaServer install: Lang Encoding: en_US.UTF-8
PlexMediaServer install: Processor: AMD EPYC 7282 16-Core Processor
PlexMediaServer install: Intel i915 Hardware: Not found
PlexMediaServer install: Nvidia GPU card: Not Found

32 bit (i386) ??? NO.

You want the 64 bit version. You have a 64 bit processor.
You’re wasting a huge portion of the CPU power.

https://downloads.plex.tv/plex-media-server-new/1.32.8.7639-fb6452ebf/debian/plexmediaserver_1.32.8.7639-fb6452ebf_amd64.deb

Sorry my bad, i have reinstall the new version with 64bit.
What we do now?

ok is installed, i have create a dexx account with sudo, rights
installation from Home Path

root@vmd122137:~# sudo dpkg -i /home/dexx/plexmediaserver_1.32.8.7639-fb6452ebf_amd64.deb
Selecting previously unselected package plexmediaserver.
(Reading database 
 67607 files and directories currently installed.)
Preparing to unpack 
/plexmediaserver_1.32.8.7639-fb6452ebf_amd64.deb 

PlexMediaServer install: Pre-installation Validation.
PlexMediaServer install: Pre-installation Validation complete.
Unpacking plexmediaserver (1.32.8.7639-fb6452ebf) 

Setting up plexmediaserver (1.32.8.7639-fb6452ebf) 

PlexMediaServer install: PlexMediaServer-1.32.8.7639-fb6452ebf - Installation starting.
PlexMediaServer install:
PlexMediaServer install: Now installing based on:
PlexMediaServer install: Installation Type: New
PlexMediaServer install: Process Control: systemd
PlexMediaServer install: Plex User: plex
PlexMediaServer install: Plex Group: plex
PlexMediaServer install: Video Group: video
PlexMediaServer install: Metadata Dir: /var/lib/plexmediaserver/Library/Application Support
PlexMediaServer install: Temp Directory: /tmp
PlexMediaServer install: Lang Encoding: en_US.UTF-8
PlexMediaServer install: Processor: AMD EPYC 7282 16-Core Processor
PlexMediaServer install: Intel i915 Hardware: Not found
PlexMediaServer install: Nvidia GPU card: Not Found
PlexMediaServer install:
PlexMediaServer install: Completing final configuration.
Created symlink /etc/systemd/system/multi-user.target.wants/plexmediaserver.service → /lib/systemd/system/plexmediaserver.service.
PlexMediaServer install: PlexMediaServer-1.32.8.7639-fb6452ebf - Installation successful. Errors: 0, Warnings: 0
Processing triggers for mailcap (3.70+nmu1ubuntu1) 


If you see the errors in /proc again,

Please download the server logs ZIP ( Settings - Troubleshooting - Download Logs)

Attach that ZIP file it give you here. I will go through it and see where it’s happening.

you meen in plex?
Should I now try to mount via rclone?