Ubuntu Server 20.04LTS no HW transcoding available?

My vanilla VMs are 5.8 kernel. I don’t understand why you’re at 5.4 unless you haven’t updated to the HWE kernel.

Just installed the server directly from the iso via the Ubuntu site. With all updates its only at 5.4. Standard installation of Ubuntu Desktop gets 5.8.

ubuntu hwe → Kernel/LTSEnablementStack - Ubuntu Wiki

basically, newer kernels that are fully supported and tested on a given release. This is how you get 5.8 on 20.04, and how you will get 5.13 (or 5.14) when they release it in august.

My stock downloaded ISO.
Didn’t do anything special.

@BobSnot thanks for the link.

Ran sudo apt install --install-recommends linux-generic-hwe-20.04 . Gonna test it out .

@ChuckPa Seriously I did only download the offificial ISO to an USB stick. Installed and updated the system with sudo apt-get update and sudo apt-get upgrade .

Trying 5.8 which it installed now :slight_smile:

Ok so far so good :slight_smile:

@BobSnot @ChuckPa

Fresh clean install of Ubuntu server 20.04LTS

uname -r
5.8.0-49-generic

plex@plexserver : ~ $ cat /etc/os-release

NAME=“Ubuntu”

VERSION=“20.04.2 LTS (Focal Fossa)”

ID=ubuntu

ID_LIKE=debian

PRETTY_NAME=“Ubuntu 20.04.2 LTS”

VERSION_ID=“20.04”

HOME_URL=“https://www.ubuntu.com/

SUPPORT_URL=“https://help.ubuntu.com/

BUG_REPORT_URL=“https://bugs.launchpad.net/ubuntu/

PRIVACY_POLICY_URL=“https://www.ubuntu.com/legal/terms-and-policies/privacy-policy

VERSION_CODENAME=focal

UBUNTU_CODENAME=focal

With this kernel PMS located the GPU for hw transcoding the first time :slight_smile: Ran a test - was running.
Crossing my fingers :slight_smile:

Thanks for the great support guys. Appreciated.

@ChuckPa

Oh well - crashed again last night . Dont know what actually caused it, I saw that the temperature of the CPU was a 95. Only 1 on the server who was transcoding the sound only.

Testing with no hw transcoding since its got plenty of power to grind :slight_smile:

Kernel is waaayyyy more stable than 5.11.13 :slight_smile:

95c or 95f? 95c is not yet fatal but pretty close to it. (100c is cooked)

there might be something in the system logs to identify the crash.

journalctl -b 1

will output everything in the logs from the prior boot (-b 0 = very last boot, -b 2 = 2 boots before etc)

@BobSnot

95c :slight_smile:

Thanks for your help , will check it out.
I had to do some reinstall - did some other testing last night which messed up my server . But I will monitor it closely and report back .

For now I will only run the server without transcoding.

95C ? :fire:

Not good.

heat sink compound? Cooling solution inadequate ?

Well @ChuckPa

New product , prolly buggy lol.

New firmware released, gonna install :slight_smile:

Will keep you posted . Testing server tonight with hw transcoding disabled .

Any bandages left ? :wink:

:adhesive_bandage: :adhesive_bandage: :adhesive_bandage:

If that doesn’t work, you might want this. :dagger:

Maybe :wink:

Server online all night so far :slight_smile:

@ChuckPa

Any solution for this yet ? :slight_smile:

Still running that RocketLake CPU ?

If so – sadly none that I’m aware of.

You would be the first to know ---- it would arrive in as a Kernel update. (new kernel version)

Ay @ChuckPa

Isnt it a Tiger Canyon?

Yea still running it. Running on the Intel Nuc Pro 11 i7 .

You’re right. My error.

TigerLake CPU.

Either way, still ahead of the kernel support curve.

Well have wait wait … and wait some more :slight_smile:

Cheers for the update @ChuckPa

Cheers @ChuckPa

So this is the solution?

Will Plex team make this work out of the box with a server update? Or am i forced to install a new Ubuntu and install the packages?