Problem description: Since I am not a native speaker and need a translation, I tried to express the problem clearly. I have a plex pass. The problem I’m having is that the video plays from the beginning. Hard decoding seems to be normal. If I drag the progress bar past the transcoding progress, an error will appear and it will become CPU decoding. (But not all videos will report errors). Even though the video source tested was just plain HEVC (the second video file mentioned below). The diagnostic log is at the bottom, which is my log from new construction to testing three movies. I’ve put in everything I could think of. Everything on offer has been provided. If there’s anything else I need to provide I’ll do it ASAP to help me figure this out! gratitude!
Try to solve:
- Upgrade Bios to the latest
- Upgrade Unraid 6.11.5 →6.12.4
- Install the old version 1.28.0.5999-97678ded3 1.31.3.6868-28fc46b27
- Delete the installation directory under /mnt/user/appdata and rebuild it
None of the above methods help
Motherboard: MAXSUN B760M D4
CPU: i5 12500 UHD770
Unraid freshly installed version: 6.12.4
BIOS upgraded to the latest 08/02/2023
Unraid host：
root@Tower:~# lspci -v -s $(lspci | grep VGA | cut -d" " -f 1)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-S GT1 [UHD Graphics 770] (rev 0c) (prog-if 00 [VGA controller])
DeviceName: Onboard - Video
Flags: bus master, fast devsel, latency 0, IRQ 153, IOMMU group 0
Memory at 60e7000000 (64-bit, non-prefetchable) [size=16M]
Memory at 4000000000 (64-bit, prefetchable) [size=256M]
I/O ports at 6000 [size=64]
Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
Capabilities: [40] Vendor Specific Information: Len=0c <?>
Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable+ 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [100] Process Address Space ID (PASID)
Capabilities: [200] Address Translation Service (ATS)
Capabilities: [300] Page Request Interface (PRI)
Capabilities: [320] Single Root I/O Virtualization (SR-IOV)
Kernel driver in use: i915
Kernel modules: i915
docker create container command:
docker run
-d
–name=‘PlexPSM’
–net=‘br0’
–ip=‘192.168.10.13’
-e TZ=“Asia/Shanghai”
-e HOST_OS=“Unraid”
-e HOST_HOSTNAME=“Tower”
-e HOST_CONTAINERNAME=“PlexPSM”
-e ‘PLEX_CLAIM’=‘claim-XXXXXXXXXXXXXXXXXXXX’
-e ‘PLEX_UID’=‘99’
-e ‘PLEX_GID’=‘100’
-e ‘UMASK’=‘022’
-e ‘TZ’=‘Asia/Shanghai’
-l net.unraid.docker.managed=dockerman
-l net.unraid.docker.icon=‘https://raw.githubusercontent.com/xushier/HD-Icons/main/border-radius/Plex_A.png’
-v ‘/mnt/user/appdata/PlexPSM/config’:‘/config’:‘rw’
-v ‘/mnt/user/transcode/’:‘/transcode’:‘rw’
-v ‘/mnt/user/库1’:‘/库1’:‘rw’
-v ‘/mnt/user/库2’:‘/库2’:‘rw’
-v ‘/mnt/user/库3’:‘/库3’:‘rw’
–device=‘/dev/dri’ ‘plexinc/pms-docker’
4d7bc0d2919c51599ff6e514248c459c09e0a015200ad96f4fd125d504a3432e
Boot container log:
chown: missing operand after ‘plex:plex’
Try ‘chown --help’ for more information.
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:–:-- --:–:-- --:–:-- 0
[s6-init] making user provided files available at /var/run/s6/etc…exited 0.
[s6-init] ensuring user provided files have correct perms…exited 0.
[fix-attrs.d] applying ownership & permissions fixes…
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts…
[cont-init.d] 40-plex-first-run: executing…
Creating pref shell
Attempting to obtain server token from claim token
Plex Media Server first run setup complete
[cont-init.d] 40-plex-first-run: exited 0.
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing…
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.
[cont-init.d] 50-plex-update: executing…
[cont-init.d] 50-plex-update: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Critical: libusb_init failed
Inside the plex container:
ls -la /dev/dri
total 0
drwxr-xr-x 2 root root 80 Sep 17 16:54 .
drwxr-xr-x 6 root root 360 Sep 17 16:54 …
crwxrwxrwx 1 root video1 226, 0 Sep 17 16:54 card0
crwxrwxrwx 1 root video1 226, 128 Sep 17 16:54 renderD128
Inside the plex container:
cat /etc/passwd
root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/usr/sbin/nologin
bin:x:2:2:bin:/bin:/usr/sbin/nologin
sys:x:3:3:sys:/dev:/usr/sbin/nologin
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/usr/sbin/nologin
man:x:6:12:man:/var/cache/man:/usr/sbin/nologin
lp:x:7:7:lp:/var/spool/lpd:/usr/sbin/nologin
mail:x:8:8:mail:/var/mail:/usr/sbin/nologin
news:x:9:9:news:/var/spool/news:/usr/sbin/nologin
uucp:x:10:10:uucp:/var/spool/uucp:/usr/sbin/nologin
proxy:x:13:13:proxy:/bin:/usr/sbin/nologin
www-data:x:33:33:www-data:/var/www:/usr/sbin/nologin
backup:x:34:34:backup:/var/backups:/usr/sbin/nologin
list:x:38:38:Mailing List Manager:/var/list:/usr/sbin/nologin
irc:x:39:39:ircd:/var/run/ircd:/usr/sbin/nologin
gnats:x:41:41:Gnats Bug-Reporting System (admin):/var/lib/gnats:/usr/sbin/nologin
nobody:x:65534:65534:nobody:/nonexistent:/usr/sbin/nologin
_apt:x:100:65534::/nonexistent:/usr/sbin/nologin
uuidd:x:101:101::/run/uuidd:/usr/sbin/nologin
plex:x:99:100::/config:/bin/false
媒体
Duration 45:45
Bitrate 10592 kbps
Width 3840
Height 2160
Aspect Ratio 1.78
Video Resolution 4K
Container MKV
Video Frame Rate PAL
Audio Profile lc
Video Profile main 10
部分
Duration 45:45
File The.Nest.S01E01.2023.2160p.WEB-DL.H265.HDR.DDP2.0.mkv
Size 3.38 GB
Audio Profile lc
Container MKV
Video Profile main 10
Codec HEVC
Bitrate 10592 kbps
语言 中文
Language Tag zh
Bit Depth 10
Chroma Location left
Chroma Subsampling 4:2:0
Coded Height 2160
Coded Width 3840
Color Primaries bt2020
Color Range tv
Color Space bt2020nc
Color Trc smpte2084
Frame Rate 25 fps
Height 2160
等级 5.0
配置文件 main 10
Ref Frames 1
Width 3840
Display Title 4K HDR10 (HEVC Main 10)
Extended Display Title 4K HDR10 (HEVC Main 10)
Codec AAC
频道 2
Bitrate 190 kbps
配置文件 lc
Sampling Rate 44100 Hz
Display Title 未知 (AAC Stereo)
Extended Display Title 未知 (AAC Stereo)
Codec EAC3
频道 2
Bitrate 96 kbps
语言 中文
Language Tag zh
Audio Channel Layout stereo
Sampling Rate 48000 Hz
标题 zh-ch [Dolby Digital Plus 2.0]
Display Title 中文 (EAC3 Stereo)
Extended Display Title zh-ch [Dolby Digital Plus 2.0] (EAC3)
This direct CPU decodes
媒体
Duration 45:40
Bitrate 5815 kbps
Width 3840
Height 2160
Aspect Ratio 1.78
Video Resolution 4K
Container MP4
Video Frame Rate PAL
Web Optimized 否
Audio Profile lc
Video Profile main
部分
Duration 45:40
File 蜂巢.The.Nest.S01E42.2023.2160p.WEB-DL.H265.AAC.mp4
Size 1.86 GB
Audio Profile lc
Container MP4
Web Optimized 否
Video Profile main
Codec HEVC
Bitrate 5619 kbps
Bit Depth 8
Chroma Location left
Chroma Subsampling 4:2:0
Codec ID hev1
Coded Height 2160
Coded Width 3840
Color Range tv
Frame Rate 25 fps
Height 2160
等级 5.0
配置文件 main
Ref Frames 1
Stream Identifier 1
Width 3840
Display Title 4K (HEVC Main)
Extended Display Title 4K (HEVC Main)
Codec AAC
频道 2
Bitrate 190 kbps
配置文件 lc
Sampling Rate 44100 Hz
Stream Identifier 2
Display Title 未知 (AAC Stereo)
Extended Display Title 未知 (AAC Stereo)
This video will report an error when dragging:
Sep 17, 2023 18:12:13.195 [22429229607736] 错误 — [Req#2053/Transcode/99valm60kvb1ktusja6pj10g/626bccbe-f5c0-4f47-aa56-16987c419787] Impossible to convert between the formats supported by the filter ‘Parsed_hwupload_2’ and the filter ‘auto_scale_0’
Sep 17, 2023 18:12:13.195 [22429311802168] 错误 — [Req#206c/Transcode/99valm60kvb1ktusja6pj10g/626bccbe-f5c0-4f47-aa56-16987c419787] Error reinitializing filters!
Sep 17, 2023 18:12:13.195 [22429229607736] 错误 — [Req#2070/Transcode/99valm60kvb1ktusja6pj10g/626bccbe-f5c0-4f47-aa56-16987c419787] Failed to inject frame into filter network: Function not implemented
Sep 17, 2023 18:12:13.196 [22429311802168] 错误 — [Req#2072/Transcode/99valm60kvb1ktusja6pj10g/626bccbe-f5c0-4f47-aa56-16987c419787] Error while processing the decoded data for stream #0:0
媒体
Duration 46:02
Bitrate 4555 kbps
Width 3840
Height 2160
Aspect Ratio 1.78
Video Resolution 4K
Container MP4
Video Frame Rate PAL
Web Optimized 否
Audio Profile lc
Video Profile main 10
部分
Duration 46:02
File South.Wind.Knows.S01E01.2023.2160p.WEB-DL.H265.AAC-HHWEB.mp4
Size 1.46 GB
Audio Profile lc
Container MP4
Web Optimized 否
Video Profile main 10
Codec HEVC
Bitrate 4356 kbps
Bit Depth 10
Chroma Location left
Chroma Subsampling 4:2:0
Codec ID hev1
Coded Height 2160
Coded Width 3840
Color Primaries bt709
Color Range tv
Color Space bt709
Color Trc bt709
Frame Rate 25 fps
Height 2160
等级 5.0
配置文件 main 10
Ref Frames 1
Stream Identifier 1
Width 3840
Display Title 4K (HEVC Main 10)
Extended Display Title 4K (HEVC Main 10)
Codec AAC
频道 2
Bitrate 192 kbps
配置文件 lc
Sampling Rate 44100 Hz
Stream Identifier 2
Display Title 未知 (AAC Stereo)
Extended Display Title 未知 (AAC Stereo)
This is a normal hard solution, and no error will be reported when dragging!
Plex Media Server Logs_2023-09-17_18-14-03.zip (314.0 KB)
