I received the mail about the security issue (“ Important Notice of Security Incident “) and I reset and changed my password. However, after logging back in, I lost access to my server. I still see its name in the servers list but it’s listed as “unreachable” with a red alert triangle. I am away fro…

This solution worked for me - I did so however without making the manual tweaks to the registry as, quite frankly, I missed that step entirely when reading @OttoKerner instructions in this post. Thanks for the guidance. (This worked for 4 Windows based servers and one on my MacBook - have a feeling …

You’re fortunate. I am on hour 11 and still cannot reclaim. I have 16.3T of movies, TV shows, music, music videos, audio books, etc. that I have lost access to. They are on unraid and not likely to get erased…but there is all that meta data and server customizations. I’d use the service named after…

Hi there, Yes have almost the same issue. I reclaimed token and am able to connect to plex with the account that my Plex server is claimed by. However, each person in my family has their own Plex account so they have their own watchlists, play records etc. But now all users I have share my libraries…

Nothing is erased even when you uninstall PLex and delete the remaining Plex app folder. The media files will be still there and accessible through finder/explorer/any file manager. I’m in the same situation with Asustor…no access to PMS, can’t claim server back - not an option for that. Emby, VL…

[image] donovan610: But now all users I have share my libraries with cannot access my libraries!! Different issue: Plex Media Server - Security Update - #3 by PlexInfo

Reconfiguration and customization losses are the things I dread most, but I feel it is the scorched-earth scenario for many of us.

Thanks forr this. The first thing I did was check for updates. I looked again now and there were still none (I was on and affected version though). I had to allow beta versions to get the latest version

Hi…In windows 10 I right clicked on the Plex Icon in the system tray and selected OPEN PLEX and server came online…still getting server offline on remote devices though…:frowning:…oopss…to be more specific I mean android devices. On Roku you Choose restart app and then login…. [image] [image]

Unable to access server after password reset

Plex Media Server

OttoKerner September 10, 2025, 2:23pm 177

Different issue: Plex Media Server - Security Update - #3 by PlexInfo

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Unable to access server after password reset

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