Unable to claim on version 1.18.6

Plex Media Server NAS & Devices
1

Server Version#: 1.18.6.2368-97add474d
Player Version#: web
Server #: HP Proliant ML110 g6
Cpu #: Intel(R) Xeon(R) CPU X3430 @ 2.40GHz
os #: Ubuntu 18.04.4 LTS

i have look on the forum for the already existing tread but cundent find it so

i have recently reinstated my Ubuntu file server and white that the plex server
by the setup the server ask to be claimed so i press on the butten and after a while nothig
the server insist claimed

i have cheked out unable to claim server by HiRez_L and followd the steps described there white no resold

found this in the log files

:50,860 (7f2897fff700) :  INFO (datakit:131) - Saved the dictionary file
2020-02-08 16:50:09,211 (7f28d9ffb700) :  WARNING (core:541) - Unable to retrieve the machine identifier or server version.
2020-02-08 16:50:10,752 (7f28b77fe700) :  INFO (storeservice:509) - Failed to fetch Plex Online data - the store probably won't work
2020-02-08 16:50:10,756 (7f28b77fe700) :  CRITICAL (storeservice:510) - Error info (most recent call last):

full logs
Plex Media Server Logs_2020-02-08_17-02-02.zip (236.9 KB)

the plex server is install via the .deb method

already thanks for your help :wink:

2

having the same issue on a test vm

on that system plex is installed via snap

Plex Media Server Logs_2020-02-08_23-08-05.zip (99.1 KB)

3

some log from the test vm

Feb 09, 2020 22:42:27.928 [0x7fe1ecff9700] Foutopsporing — Request: [192.168.2.177:51939 (Subnet)] POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxyqWyqH (15 live) GZIP
Feb 09, 2020 22:42:27.929 [0x7fe1ecff9700] Foutopsporing — HTTP requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxyqWyqH
Feb 09, 2020 22:42:30.039 [0x7fe2a6715700] Foutopsporing — Completed: [192.168.2.177:51888] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (11 live) GZIP 20000ms 5 bytes (pipelined: 6)
Feb 09, 2020 22:42:30.043 [0x7fe1e0ff9700] Foutopsporing — Request: [192.168.2.177:51888 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (11 live) GZIP
Feb 09, 2020 22:42:30.044 [0x7fe1e0ff9700] Foutopsporing — Content-Length is -1 (of total: -1).
Feb 09, 2020 22:42:32.597 [0x7fe256ffd700] Foutopsporing — HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
Feb 09, 2020 22:42:43.455 [0x7fe1ecff9700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 09, 2020 22:42:43.455 [0x7fe1ecff9700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 09, 2020 22:42:43.455 [0x7fe1ecff9700] Foutopsporing — MyPlex: Did token exchange for claim (returnCode: 408)

Feb 09, 2020 22:42:43.455 [0x7fe1ecff9700] Foutopsporing — MyPlex: Got a token poked, let's act on it.
Feb 09, 2020 22:42:43.455 [0x7fe1ecff9700] Foutopsporing — Need to restart some processes because of a change to the security environment.
Feb 09, 2020 22:42:43.456 [0x7fe27a7fc700] Foutopsporing — PluginRepository::setStartState: 0, initializing
Feb 09, 2020 22:42:43.456 [0x7fe27a7fc700] Foutopsporing — Stopping [com.plexapp.system].
Feb 09, 2020 22:42:43.456 [0x7fe27a7fc700] Foutopsporing — [com.plexapp.system] Killing.
Feb 09, 2020 22:42:43.456 [0x7fe27a7fc700] Foutopsporing — PluginRepository::setStartState: 1, startingSystem
Feb 09, 2020 22:42:43.456 [0x7fe27a7fc700] Foutopsporing — Starting file watcher for com.plexapp.system
Feb 09, 2020 22:42:43.456 [0x7fe1ecff9700] Foutopsporing — HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=
Feb 09, 2020 22:42:43.456 [0x7fe27a7fc700] Foutopsporing — Plugin: not setting user token for plugin
Feb 09, 2020 22:42:43.457 [0x7fe27a7fc700] Foutopsporing — Spawned plug-in com.plexapp.system with PID 5167
Feb 09, 2020 22:42:43.457 [0x7fe27a7fc700] Foutopsporing — [com.plexapp.system] Sending command: GET /:/prefixes

hope somebody can help me :wink:

4

there is a problem with PMS thinking it has more than 6 plug-ins .

In your logs, there is a continued cycling through them. Startup / shutdown / startup again.

At no point do I actually see where there is an auth for your account as admin.

On the system the logs were taken from, is everything owned by user plex:plex ?
If in doubt because user plex was previously removed, please consider forcing a chown -R plex:plex /var/lib/plexmediaserver so UID/GID are aligned again.

5

by this point forward is the focus to get the .deb install working

the permisions are correct on .deb install

drwxr-xr-x  2 root          root          4096 feb  8 13:01 pam
drwxr-xr-x  4 plex          plex          4096 feb  9 13:52 plexmediaserver
drwxr-xr-x  2 root          root          4096 feb  8 13:43 plymouth

on the snap

drwxr-xr-x  4 root root 4096 Feb  8 23:03 plexmediaserver
wessel@plex:~$ sudo chown -R plex:plex /var/snap/plexmediaserver/
[sudo] password for wessel:
Sorry, try again.
[sudo] password for wessel:
chown: invalid user: ‘plex:plex’
6

the log from my main plex server when i am trying to claim my server

Feb 10, 2020 18:49:56.066 [0x7fa198f48700] Foutopsporing — Completed: [192.168.2.177:60007] 404 GET /photo/:/transcode?url=https%3A%2F%2Fplex.tv%2Fusers%2F420d68bc9dd7e07a%2Favatar%3Fc%3D1581272242%26size%3D150&width=150&height=150&minSize=1&blur=20&opacity=50&background=000000 (16 live) GZIP 15527ms 379 bytes (pipelined: 1)
Feb 10, 2020 18:49:56.119 [0x7fa16e7fc700] Foutopsporing — NetworkServiceBrowser: Parsing SSDP schema for http://10.26.10.6:34400/device.xml
Feb 10, 2020 18:49:56.119 [0x7fa16e7fc700] Foutopsporing — HTTP requesting GET http://10.26.10.6:34400/device.xml
Feb 10, 2020 18:49:56.684 [0x7fa193fff700] Foutopsporing — Completed: [192.168.2.177:59524] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (16 live) GZIP 20001ms 5 bytes (pipelined: 16)
Feb 10, 2020 18:49:56.688 [0x7fa100ff9700] Foutopsporing — Request: [192.168.2.177:59524 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (16 live) GZIP
Feb 10, 2020 18:49:56.689 [0x7fa100ff9700] Foutopsporing — Content-Length is -1 (of total: -1).
Feb 10, 2020 18:49:58.576 [0x7fa15e7fc700] Foutopsporing — Request: [192.168.2.177:60021 (Subnet)] POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxsHHfz2 (15 live) GZIP
Feb 10, 2020 18:49:58.576 [0x7fa15e7fc700] Foutopsporing — HTTP requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxsHHfz2
Feb 10, 2020 18:50:10.350 [0x7fa0fb7ee700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:50:10.350 [0x7fa0fb7ee700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:50:10.350 [0x7fa0fb7ee700] Fout — HTTP 408 downloading url https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238
Feb 10, 2020 18:50:10.350 [0x7fa0fb7ee700] Info — AutoUpdate: error getting data from plex.tv
Feb 10, 2020 18:50:10.350 [0x7fa193fff700] Foutopsporing — Completed: [192.168.2.177:59988] 200 PUT /updater/check?download=0 (13 live) GZIP 31053ms 298 bytes (pipelined: 8)
Feb 10, 2020 18:50:10.350 [0x7fa193fff700] Foutopsporing — Completed: [192.168.2.177:60008] 200 GET /updater/status (13 live) GZIP 26658ms 440 bytes (pipelined: 4)
Feb 10, 2020 18:50:10.352 [0x7fa0feff5700] Foutopsporing — Request: [192.168.2.177:60008 (Subnet)] GET /updater/status (12 live) GZIP
Feb 10, 2020 18:50:10.353 [0x7fa198f48700] Foutopsporing — Completed: [192.168.2.177:60008] 200 GET /updater/status (12 live) GZIP 0ms 440 bytes (pipelined: 5)
Feb 10, 2020 18:50:10.356 [0x7fa0fb7ee700] Foutopsporing — Request: [192.168.2.177:60008 (Subnet)] PUT /updater/check?download=0 (12 live) GZIP
Feb 10, 2020 18:50:10.357 [0x7fa0fb7ee700] Foutopsporing — AutoUpdate: requesting check endpoint: /updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238, download: NO
Feb 10, 2020 18:50:10.357 [0x7fa0fb7ee700] Foutopsporing — Downloading document https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238
Feb 10, 2020 18:50:10.357 [0x7fa0fb7ee700] Foutopsporing — HTTP requesting GET https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238
Feb 10, 2020 18:50:10.358 [0x7fa0fd7f2700] Foutopsporing — Request: [192.168.2.177:60018 (Subnet)] PUT /updater/check?download=0 (12 live) GZIP
Feb 10, 2020 18:50:10.370 [0x7fa0fdff3700] Foutopsporing — Request: [192.168.2.177:60042 (Subnet)] PUT /updater/check?download=0 (12 live) GZIP
Feb 10, 2020 18:50:11.120 [0x7fa16e7fc700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:50:11.120 [0x7fa16e7fc700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:50:11.120 [0x7fa16e7fc700] Fout — SSDP: Error parsing device schema for http://10.26.10.6:34400/device.xml
Feb 10, 2020 18:50:11.120 [0x7fa15f7fe700] Foutopsporing — NetworkServiceBrowser: SSDP departed after not being seen for 21.108560 seconds: 192.168.2.75 (KD-43XD8005)
Feb 10, 2020 18:50:11.121 [0x7fa16e7fc700] Foutopsporing — NetworkServiceBrowser: Parsing SSDP schema for http://192.168.2.75:11432/dd.xml
Feb 10, 2020 18:50:11.121 [0x7fa16e7fc700] Foutopsporing — HTTP requesting GET http://192.168.2.75:11432/dd.xml
Feb 10, 2020 18:50:11.122 [0x7fa16e7fc700] Foutopsporing — HTTP 200 response from GET http://192.168.2.75:11432/dd.xml
Feb 10, 2020 18:50:11.123 [0x7fa16e7fc700] Foutopsporing — NetworkServiceBrowser: found 1 SSDP devices via http://192.168.2.75:11432/dd.xml
Feb 10, 2020 18:50:11.123 [0x7fa16e7fc700] Foutopsporing — NetworkServiceBrowser: SSDP arrived: 192.168.2.75 (KD-43XD8005)
Feb 10, 2020 18:50:14.102 [0x7fa15e7fc700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:50:14.102 [0x7fa15e7fc700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:50:14.102 [0x7fa15e7fc700] Foutopsporing — MyPlex: Did token exchange for claim (returnCode: 408)

Feb 10, 2020 18:50:14.103 [0x7fa15e7fc700] Foutopsporing — Need to restart some processes because of a change to the security environment.
Feb 10, 2020 18:50:14.103 [0x7fa15e7fc700] Foutopsporing — MyPlex: Got a token poked, let's act on it.
Feb 10, 2020 18:50:14.103 [0x7fa15e7fc700] Foutopsporing — HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=
Feb 10, 2020 18:50:14.103 [0x7fa15f7fe700] Foutopsporing — PluginRepository::setStartState: 0, initializing
Feb 10, 2020 18:50:14.103 [0x7fa15f7fe700] Foutopsporing — Stopping [com.plexapp.system].
Feb 10, 2020 18:50:14.103 [0x7fa15f7fe700] Foutopsporing — [com.plexapp.system] Killing.
Feb 10, 2020 18:50:14.103 [0x7fa15f7fe700] Foutopsporing — PluginRepository::setStartState: 1, startingSystem
Feb 10, 2020 18:50:14.103 [0x7fa15f7fe700] Foutopsporing — Starting file watcher for com.plexapp.system
Feb 10, 2020 18:50:14.103 [0x7fa15f7fe700] Foutopsporing — Plugin: not setting user token for plugin
Feb 10, 2020 18:50:14.104 [0x7fa15f7fe700] Foutopsporing — Spawned plug-in com.plexapp.system with PID 22680
Feb 10, 2020 18:50:14.104 [0x7fa15f7fe700] Foutopsporing — [com.plexapp.system] Sending command: GET /:/prefixes

Feb 10, 2020 18:50:14.111 [0x7fa199f4a700] Waarschuwing — JobManager: Could not find job for handle 25430
Feb 10, 2020 18:50:16.858 [0x7fa15f7fe700] Foutopsporing — Reading 486 bytes in the body, code is 200
Feb 10, 2020 18:50:16.859 [0x7fa15f7fe700] Foutopsporing — [com.plexapp.system] Plug-in running on port 41837.
Feb 10, 2020 18:50:16.859 [0x7fa15f7fe700] Foutopsporing —  * Plug-in handles prefix: /system
Feb 10, 2020 18:50:16.859 [0x7fa15f7fe700] Foutopsporing —  * Plug-in handles prefix: /player
Feb 10, 2020 18:50:16.859 [0x7fa15f7fe700] Foutopsporing — Read configuration for [com.plexapp.system], had 2 prefixes
Feb 10, 2020 18:50:16.859 [0x7fa15f7fe700] Foutopsporing — System bundle was restarted, we need to notify other plug-ins
Feb 10, 2020 18:50:16.859 [0x7fa15f7fe700] Foutopsporing — PluginRepository::setStartState: 3, complete
Feb 10, 2020 18:50:25.878 [0x7fa0fb7ee700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:50:25.878 [0x7fa0fb7ee700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:50:25.878 [0x7fa0fb7ee700] Fout — HTTP 408 downloading url https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238
Feb 10, 2020 18:50:25.878 [0x7fa0fb7ee700] Info — AutoUpdate: error getting data from plex.tv
Feb 10, 2020 18:50:25.878 [0x7fa0fd7f2700] Foutopsporing — AutoUpdate: requesting check endpoint: /updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238, download: NO
Feb 10, 2020 18:50:25.878 [0x7fa0fd7f2700] Foutopsporing — Downloading document https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238
Feb 10, 2020 18:50:29.627 [0x7fa15e7fc700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:50:29.627 [0x7fa15e7fc700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:50:29.627 [0x7fa15e7fc700] Waarschuwing — [Analytics] Couldn't get analytics privacy settings. Trying again soon.
Feb 10, 2020 18:50:29.627 [0x7fa15e7fc700] Foutopsporing — HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=
Feb 10, 2020 18:50:41.122 [0x7fa16e7fc700] Foutopsporing — NetworkServiceBrowser: Parsing SSDP schema for http://10.26.10.6:34400/device.xml
Feb 10, 2020 18:50:45.153 [0x7fa15e7fc700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:50:45.153 [0x7fa15e7fc700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:50:45.153 [0x7fa15e7fc700] Waarschuwing — [AutoUpdateRequestHandler] Couldn't get update channels. Trying again soon.
Feb 10, 2020 18:50:45.154 [0x7fa15e7fc700] Foutopsporing — Sync: onMyPlexSignOut
Feb 10, 2020 18:50:45.154 [0x7fa15e7fc700] Foutopsporing — HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
Feb 10, 2020 18:51:00.679 [0x7fa15e7fc700] Fout — Error issuing curl_easy_perform(handle): 28
Feb 10, 2020 18:51:00.679 [0x7fa15e7fc700] Foutopsporing — HTTP simulating 408 after curl timeout
Feb 10, 2020 18:51:00.679 [0x7fa15e7fc700] Waarschuwing — FeatureManager: Couldn't get features. Trying again soon.
Feb 10, 2020 18:51:00.680 [0x7fa15ffff700] Foutopsporing — HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=
Feb 10, 2020 18:51:00.680 [0x7fa0fd7f2700] Foutopsporing — HTTP requesting GET https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=16&distribution=debian&version=1.18.5.2309-f5213a238
Feb 10, 2020 18:51:00.680 [0x7fa16e7fc700] Foutopsporing — HTTP requesting GET http://10.26.10.6:34400/device.xml
Feb 10, 2020 18:51:00.680 [0x7fa199749700] Foutopsporing — HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
Feb 10, 2020 18:51:00.680 [0x7fa198f48700] Foutopsporing — Completed: [192.168.2.177:60021] 500 POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxsHHfz2 (14 live) GZIP 62104ms 508 bytes (pipelined: 10)
Feb 10, 2020 18:51:00.680 [0x7fa15e7fc700] Foutopsporing — Request: [127.0.0.1:47356 (Loopback)] GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (15 live) GZIP
Feb 10, 2020 18:51:00.681 [0x7fa198f48700] Foutopsporing — Completed: [127.0.0.1:47350] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (15 live) GZIP 64688ms 5 bytes (pipelined: 1)
Feb 10, 2020 18:51:00.681 [0x7fa15e7fc700] Foutopsporing — [com.plexapp.system] Sending command over HTTP (GET): /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
Feb 10, 2020 18:51:00.681 [0x7fa193fff700] Foutopsporing — Completed: [192.168.2.177:59524] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (15 live) GZIP 63992ms 5 bytes (pipelined: 17)
Feb 10, 2020 18:51:00.681 [0x7fa15e7fc700] Foutopsporing — HTTP requesting GET http://127.0.0.1:41837/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
Feb 10, 2020 18:51:00.681 [0x7fa198f48700] Foutopsporing — Completed: [192.168.2.177:60008] 200 PUT /updater/check?download=0 (15 live) GZIP 50324ms 298 bytes (pipelined: 6)
Feb 10, 2020 18:51:00.681 [0x7fa16cff9700] Foutopsporing — Request: [127.0.0.1:47358 (Loopback)] GET / (16 live) GZIP
Feb 10, 2020 18:51:00.683 [0x7fa0feff5700] Foutopsporing — Request: [127.0.0.1:47360 (Loopback)] GET / (15 live) GZIP
Feb 10, 2020 18:51:00.683 [0x7fa193fff700] Foutopsporing — Completed after connection close: [127.0.0.1:47358] 200 GET / (14 live) GZIP 2ms 0 bytes
Feb 10, 2020 18:51:00.684 [0x7fa198f48700] Foutopsporing — Completed: [127.0.0.1:47360] 200 GET / (14 live) GZIP 1ms 1184 bytes
Feb 10, 2020 18:51:00.684 [0x7fa16f7fe700] Foutopsporing — Request: [127.0.0.1:47362 (Loopback)] GET /servers (14 live) GZIP
Feb 10, 2020 18:51:00.684 [0x7fa198f48700] Foutopsporing — Completed: [127.0.0.1:47362] 200 GET /servers (14 live) GZIP 1ms 536 bytes
Feb 10, 2020 18:51:00.690 [0x7fa10a7fc700] Foutopsporing — Request: [127.0.0.1:47368 (Loopback)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (15 live) GZIP
Feb 10, 2020 18:51:00.690 [0x7fa10a7fc700] Foutopsporing — Content-Length is -1 (of total: -1).
Feb 10, 2020 18:51:00.692 [0x7fa16cff9700] Foutopsporing — Request: [127.0.0.1:47370 (Loopback)] PUT /myplex/refreshReachability (15 live) GZIP
Feb 10, 2020 18:51:00.692 [0x7fa198f48700] Foutopsporing — Completed: [127.0.0.1:47370] 200 PUT /myplex/refreshReachability (15 live) GZIP 0ms 309 bytes (pipelined: 1)
Feb 10, 2020 18:51:00.699 [0x7fa16f7fe700] Foutopsporing — Request: [192.168.2.177:60021 (Subnet)] PUT /myplex/refreshReachability (13 live) GZIP
Feb 10, 2020 18:51:00.700 [0x7fa10a7fc700] Foutopsporing — Request: [192.168.2.177:59524 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (13 live) GZIP
Feb 10, 2020 18:51:00.700 [0x7fa193fff700] Foutopsporing — Completed: [192.168.2.177:60021] 200 PUT /myplex/refreshReachability (13 live) GZIP 0ms 298 bytes (pipelined: 11)
Feb 10, 2020 18:51:00.700 [0x7fa10a7fc700] Foutopsporing — Content-Length is -1 (of total: -1).
Feb 10, 2020 18:51:00.700 [0x7fa0feff5700] Foutopsporing — Request: [192.168.2.177:60008 (Subnet)] PUT /myplex/refreshReachability (13 live) GZIP
Feb 10, 2020 18:51:00.700 [0x7fa198f48700] Foutopsporing — Completed: [192.168.2.177:60008] 200 PUT /myplex/refreshReachability (13 live) GZIP 0ms 298 bytes (pipelined: 7)
Feb 10, 2020 18:51:00.737 [0x7fa15e7fc700] Foutopsporing — HTTP 200 response from GET http://127.0.0.1:41837/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
Feb 10, 2020 18:51:00.737 [0x7fa15e7fc700] Foutopsporing — [com.plexapp.system] HTTP reply status 200, with 59994 bytes of content.
Feb 10, 2020 18:51:00.740 [0x7fa193fff700] Foutopsporing — Completed: [127.0.0.1:47356] 200 GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (13 live) GZIP 59ms 19317 bytes
7

i have been testing

and it seems that the installers are broken on Ubuntu 18.04 in particular the file system side of thinks

my testing vm are avalibel at the download link below

dm me for the password
Download

i hope that this get problems resolved
i miss my plex server :pleading_face:

8

i am still unabel to claim my plex server
tested version plexmediaserver_1.18.7.2415-9930aef45_amd64.deb

plex
plex781×640 248 KB

its not my firewall
its not my dns server
it’s a clean install from the latest available iso from Ubuntu and completely updated
other test accounts dont work ether

can someone help me please :sob: