Server Version#: 1.20.1.3252
Player Version#:
So i was having issues accessing Plex Media Server via web browser. It was saying i didn’t have access, and allow insecure connection, etc…
Anyway, i ended up stopping Plex Media Server, removing the perfences.xml file, removing it from my plex.app Authorised devices.
I then started PMS up with fresh preferences.xml file - i could not see the server via the GUI. However, it’s saying it’s NOT CLAIMED.
When i press Claim, nothing happens - the button appears to be loading, but ultimately it still says UNCLAIMED.
Logs below:
Summary
[0.0.10:55645 (Subnet)] POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxJhGXmy (5 live) GZIP
[0x7f24e4855700] DEBUG - HTTP requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxJhGXmy
[0x7f251ee1c700] DEBUG - Completed: [192.168.0.10:55643] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (5 live) GZIP 20001ms 5 bytes (pipelined: 1)
Sep 08, 2020 23:27:58.029 [0x7f24e540d700] DEBUG - Request: [192.168.0.10:55661 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (5 live) GZIP
[0x7f24e540d700] DEBUG - Content-Length is -1 (of total: -1).
[0x7f24e540d700] DEBUG - Request: [192.168.0.10:55665 (Subnet)] GET /media/providers (6 live) GZIP
[0x7f251f10a700] DEBUG - Completed: [192.168.0.10:55665] 200 GET /media/providers (6 live) GZIP 3ms 1577 bytes (pipelined: 1)
[0x7f24e4855700] ERROR - Error issuing curl_easy_perform(handle): 28
[0x7f24e4855700] DEBUG - HTTP simulating 408 after curl timeout
[0x7f24e4855700] DEBUG - MyPlex: Did token exchange for claim (returnCode: 408)
[0x7f24e4855700] DEBUG - Need to restart some processes because of a change to the security environment.
[0x7f24e4855700] DEBUG - MyPlex: Got a token poked, let’s act on it.
[0x7f251e264700] DEBUG - PluginRepository::setStartState: 0, initializing
[0x7f251e264700] DEBUG - Stopping [com.plexapp.system].
[0x7f251e264700] DEBUG - [com.plexapp.system] Killing.
[0x7f251e264700] DEBUG - PluginRepository::setStartState: 1, startingSystem
[0x7f251e264700] DEBUG - Starting file watcher for com.plexapp.system
[0x7f251e264700] DEBUG - Plugin: not setting user token for plugin
[0x7f24e4855700] DEBUG - HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=
[0x7f251e264700] DEBUG - Spawned plug-in com.plexapp.system with PID 19091
[0x7f251e264700] DEBUG - [com.plexapp.system] Sending command: GET /:/prefixes
[0x7f251ffff700] WARN - JobManager: Could not find job for handle 14584
[0x7f251e264700] DEBUG - Reading 486 bytes in the body, code is 200
[0x7f251e264700] DEBUG - [com.plexapp.system] Plug-in running on port 53521.
[0x7f251e264700] DEBUG - * Plug-in handles prefix: /system
[0x7f251e264700] DEBUG - * Plug-in handles prefix: /player
[0x7f251e264700] DEBUG - Read configuration for [com.plexapp.system], had 2 prefixes
[0x7f251e264700] DEBUG - System bundle was restarted, we need to notify other plug-ins
[0x7f251e264700] DEBUG - PluginRepository::setStartState: 3, complete
[0x7f24e4855700] ERROR - Error issuing curl_easy_perform(handle): 28
[0x7f24e4855700] DEBUG - HTTP simulating 408 after curl timeout
[0x7f24e4855700] DEBUG - [AutoUpdateRequestHandler] Using cached data for update channels
[0x7f24e4855700] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=
[0x7f24e4855700] ERROR - Error issuing curl_easy_perform(handle): 28
[0x7f24e4855700] DEBUG - HTTP simulating 408 after curl timeout
[0x7f24e4855700] DEBUG - [Analytics] Using cached data for privacy preferences
[0x7f24e4855700] DEBUG - Sync: onMyPlexSignOut
[0x7f24e4855700] DEBUG - HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
[0x7f24e4855700] ERROR - Error issuing curl_easy_perform(handle): 28
[0x7f24e4855700] DEBUG - HTTP simulating 408 after curl timeout
[0x7f24e4855700] WARN - FeatureManager: Couldn’t get features. Trying again soon.
[0x7f24e7a23700] DEBUG - HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
[0x7f251d0d0700] DEBUG - HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=
[0x7f24e4855700] DEBUG - Request: [127.0.0.1:60597 (Loopback)] GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (8 live) GZIP
[0x7f251ee1c700] DEBUG - Completed: [192.168.0.10:55645] 500 POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxJhGXmy (8 live) GZIP 80127ms 508 bytes (pipelined: 2)
[0x7f24e4855700] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
[0x7f24e4855700] DEBUG - HTTP requesting GET http://127.0.0.1:53521/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
[0x7f251f10a700] DEBUG - Completed: [192.168.0.10:55661] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (9 live) GZIP 73840ms 5 bytes (pipelined: 1)
[0x7f24e688f700] DEBUG - Request: [127.0.0.1:60598 (Loopback)] GET / (11 live) GZIP
[0x7f251cde2700] DEBUG - Request: [192.168.0.10:55665 (Subnet)] GET /media/providers (10 live) GZIP
[0x7f24d3fff700] DEBUG - Request: [127.0.0.1:60599 (Loopback)] GET / (10 live) GZIP
[0x7f24e56fb700] DEBUG - Request: [127.0.0.1:60600 (Loopback)] GET /servers (10 live) GZIP
[0x7f251f10a700] DEBUG - Completed after connection close: [127.0.0.1:60598] 200 GET / (10 live) GZIP 6ms 0 bytes
[0x7f24e4b43700] DEBUG - Request: [192.168.0.10:55696 (Subnet)] GET /media/providers (9 live) GZIP
[0x7f251ee1c700] DEBUG - Completed: [127.0.0.1:60599] 200 GET / (9 live) GZIP 4ms 1190 bytes
[0x7f251f10a700] DEBUG - Completed: [127.0.0.1:60600] 200 GET /servers (8 live) GZIP 5ms 490 bytes
